Remove Business Remove Customer Service Remove Plateau Remove ROI

Free L&D webinars for July 2019

Limestone Learning

Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio.

Free 79

Action Mapping for ELearning

eFront

Your trainings seem to be hitting the plateau. Think of an old goal in a Customer Service course: “Teach learners all about quality service.” The revised, action-driven goal can be “Teach learners how to increase customer registrations by 20% by Q4 of 2015.”