Web 2.0 Applications in Learning
MARCH 3, 2008
There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. I also left out many external audiences, e.g., customers, grantees, partners, members, etc. I've not really seen good examples of business cases (future ROI) for using these tools.