Overnite Software

MAY 29, 2019

When researching and making decisions on software that fits your particular company’s needs, pay careful attention to the level of customer service you will be receiving. Top-notch software is important, but customer service is just as important in the SaaS (Software as a Service) business model.

Customer Service 72

Customer Service Services Software Custom 72

Ed App

JANUARY 12, 2023

It doesn’t take an expert to see the importance of investing in training and elearning courses for your customer service representatives. With a team who knows how to handle different customer behaviors and deliver a great service experience, you’ll get to keep a steady stream of new customers and secure long-term business success.

Customer Service 40

Customer Service Services Custom Course 40

Hurix Digital

APRIL 22, 2024

We owe a lot of our success to planning, from personal ventures like saving for a trip abroad to professional tasks like preparing for expected customer demand. In business, estimating future sales and growth is called forecasting or prediction. How important is this concept?

Predictions 40

Predictions Analytics Business Blended Learning 40

Integranxt

JANUARY 8, 2024

In 2024, Conversational AI stands at the epicenter of business transformation, revolutionizing how companies interact with their customers and streamline internal processes. It’s no longer a futuristic concept but a present-day reality, deeply integrated into the fabric of business communication and operations.

Conversation 52

Conversation Business Strategy Privacy 52

Integranxt

JANUARY 23, 2024

In an era where digital transformation is not just a buzzword but a business imperative, Artificial Intelligence (AI) automation emerges as a game-changer. Reshaping traditional business operations, AI stands at the forefront of this revolution, offering innovative solutions that promise to redefine the landscape of how businesses operate.

Strategy 52

Strategy Business Customer Service Predictions 52

Learning Pool

JULY 27, 2022

Launching our LXP, Stream , and new Contact Center Microlearning catalogue provides immersive, just-in-time knowledge, created to fit into modern business perfectly. . We’ve been particularly commended for our commitment to learning efficacy, providing leading-edge microlearning services that are both memorable and effective. .

LMS 92

LMS microlearning Security Compliance Training 92

Overnite Software

MAY 29, 2019

When researching and making decisions on software that fits your particular company’s needs, pay careful attention to the level of customer service you will be receiving. Top-notch software is important, but customer service is just as important in the SaaS (Software as a Service) business model.

Customer Service 40

Customer Service Services Software Custom 40

Hurix Digital

DECEMBER 21, 2023

Workflow automation is the process of automating repetitive, manual, or rule-based tasks that are part of a business process. However, traditional workflow automation tools have some limitations, such as requiring human intervention, not handling complex or dynamic tasks, and not adapting to changing business needs.

Business 59

Business Cognitive Customer Service Social Media 59

LearnDash

FEBRUARY 8, 2021

And to meet this growing need, online educators should think about what skills might need the most support as businesses make remote work a key part of their office culture moving forward. Digital information is valuable, and far too many employees practice poor security hygiene simply because they don’t understand the risks.

Skills 267

Skills Blended Learning Training Train 267

Integranxt

FEBRUARY 28, 2024

Its increasing sophistication and diverse applications are revolutionizing processes, unlocking new possibilities, and demanding a paradigm shift in how businesses operate. AI is no longer a futuristic concept but a tangible reality transforming the business landscape across diverse industries.

Industry 52

Industry Business Predictions Consulting 52

Integranxt

DECEMBER 12, 2023

In an era where technology drives progress, Artificial Intelligence (AI) emerges as a pivotal force in reshaping the business landscape. The integration of AI into various business processes is not just a trend but a substantial shift towards smarter, more efficient operational models.

Solution 52

Solution Guide Business Predictions 52

Coreaxis

FEBRUARY 4, 2024

Top 6 reasons outsourcing bookkeeping services for your business Top 6 reasons outsourcing bookkeeping services for your business Discover how bookkeeping can provide you with accounting support to oversee crucial tasks to streamline processes for your business.

Outsource 52

Outsource Services Authoring Tools Business 52

Learning Pool

FEBRUARY 16, 2022

Supporting the evolving ambition of more than 1,200 businesses investing in learning experiences for over 5 million global learners, Learning Pool’s suite provides everything needed to build, manage, and deliver workplace learning.

Compliance Training 95

Compliance Training LMS Security Brandon Hall 95

KMI Learning

JUNE 15, 2023

This is just one example of a business that benefitted from a custom LMS versus an off-the-shelf option. However, not every company requires the same level of customization. So, how do you know if you need a custom LMS versus an off-the-shelf system to provide the best learning experience possible for your own clients?

Compliance Training 97

Compliance Training LMS Custom Solution 97

LearnDash

JANUARY 31, 2019

How valuable is online training for businesses, and how can they calculate ROI? Many businesses have ample need for more efficient training, whether it be for new hires, continued learning, or leadership development. However, there’s a good reason why online learning has proven to be such a popular choice with many businesses.

Compliance Training 153

Compliance Training Online Learning Business Online 153

TOPYX LMS

MARCH 12, 2020

While all employee training is important, sales and customer service training is critical. If sales employees can’t secure and retain new customers, close sales, upsell, and cross-sell, businesses are in trouble. This is because a company’s bottom line depends on the competence of its sales team.

Sales 173

Sales Customer Service Learner Training 173

BrainCert

JULY 28, 2023

As a course creator, providing a seamless and secure payment experience is crucial for attracting and retaining learners. Payment gateways are a great way to do this, as they provide secure checkout options and the ability to accept payments from multiple sources.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Course 52

Learning Pool

AUGUST 2, 2022

Supporting the evolving ambition of more than 1,500 businesses investing in learning experiences for over 5 million global learners, Learning Pool’s suite provides everything needed to build, manage, and deliver workplace learning.

Diversity Training 86

Diversity Training Compliance Training Blended Learning Security 86

STRIVR

JUNE 23, 2023

Enterprise VR training has the potential to shape the future of business. VR enables you to draw a straight line from your learning initiatives to business impact — especially when you institute an Immersive Learning model of VR learning, which combines immersive experiences with unique insights.

Enterprise 52

Enterprise Business Learning Objects Customer Service 52

Hurix Digital

DECEMBER 5, 2023

Software is an essential tool for any business that wants to succeed in the digital age. Some software solutions may not fit your business goals, processes, or requirements. Custom software development can offer many benefits for your business, such as greater efficiency, flexibility, scalability, security, and competitive advantage.

Authoring Tools 40

Authoring Tools Software Custom Business 40

Integranxt

JANUARY 16, 2024

In the swiftly evolving digital era, Artificial Intelligence (AI) automation stands at the forefront of corporate transformation, redefining the contours of how businesses operate and thrive. Forbes Advisor reports that a significant majority of business owners, over 60%, are of the opinion that AI has the potential to boost productivity.

Enterprise 52

Enterprise Business Predictions ROI 52

Fly Plugins

DECEMBER 5, 2023

Digital Marketing Strategies for E-Commerce Businesses According to statistics , Shopify’s GMV (gross merchandise volume) was at 50B at the beginning of 2023, and thats just one platform. As e-commerce continues to flourish, business owners need to leverage digital marketing strategies to drive growth and success.

Cyber Security Training 172

Cyber Security Training Diversity Training Ideas Create 172

Hurix Digital

FEBRUARY 1, 2024

Digital marketing is getting a new sheen with each passing day, with innovative tools that further streamline the bond between businesses and prospective customers. Adobe Experience Cloud tools benefit businesses of all scales. Your business revenues can thus grow exponentially.

Adobe 52

Adobe Benefits Business Compliance Training 52

Infopro Learning

NOVEMBER 21, 2023

They are entrusted with the responsibility of nurturing talent and enhancing skillsets to keep organizations competitive in a dynamic business landscape. Solution-  L&D teams should work closely with data privacy and security experts to establish and maintain ethical AI practices that protect learners’ sensitive information.

Teams 221

Teams Privacy Compliance Training Harbinger 221

Unboxed

OCTOBER 18, 2018

According to HubSpot, growing companies are nearly twice as likely as stagnating companies to prioritize customer service training as “very important.” We get it: On the surface, customer service training games and activities may seem frivolous. Customer Service Training Games and Activities.

Customer Service 40

Customer Service Services Ideas Custom 40

Infopro Learning

JULY 6, 2017

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on TrainingIndustry.com, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”.

CLO 420

CLO Performance Kirkpatrick Guide 420

GoConqr

AUGUST 15, 2017

a better place to work and shop” With this investment, Wal-Mart significantly improved customer service in all of its stores and, consequently, increased total sales in the coming years. The Wal-Mart case demonstrates how important it is for a retail chain to offer a good service to the customer in their different stores.

Customer Service 40

Customer Service Services Custom Social Networks 40

Hurix Digital

JULY 12, 2023

With the rapid advancement and adoption of digital technologies, the eCommerce business is growing at an unprecedented rate. If you are a business owner, it is high time you become part of this booming market. Content management services or CMS allows businesses and organizations to create, edit, and publish online content.

Services 52

Services Drupal Content Management 52

Learning Rebels

NOVEMBER 8, 2023

Enhancing Customer Service Skills: A customer service excellence community solves the ongoing challenge of delivering top-tier customer support. This peer-supported learning environment ensures that customer service standards evolve to meet changing customer needs and expectations.

Community 130

Community Diversity Training Customer Service Learning 130

Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. The program also lightened the workload of their customer service teams.

Customer Service 419

Customer Service Services Blended Learning Custom 419

Integranxt

MARCH 6, 2024

The once-futuristic landscape of artificial intelligence (AI) is steadily becoming a cornerstone of business strategy. Businesses are recognizing the immense potential of AI to not only improve efficiency and optimize operations, but also to unlock entirely new revenue streams. billion revenue in 2022.

Strategy 52

Strategy Authoring Tools Text-to-Speech Streaming 52

Hurix Digital

FEBRUARY 4, 2021

Acting as a catalyst for growth, the cloud approach has completely revolutionized the way enterprises operate their businesses. Acting as a catalyst for growth, the cloud approach has completely revolutionized the way enterprises operate their businesses. Improved Customer Service. Cost-Efficiency. Promotes Scalability.

Cloud Computing 52

Cloud Computing Adoption Adopt Benefits 52

Play.ht

APRIL 15, 2024

Have you ever called a customer service number and been greeted by a voice that seemed almost human, yet you knew it was a machine? This technology is reshaping how businesses handle customer calls, making interactions more efficient and often more pleasant. That’s conversational AI IVR at work.

Conversation 40

Conversation Customer Service Voice Text-to-Speech 40

IT Training Department Blog

JULY 24, 2023

Corporate IT is an always-evolving machine that’s always looking to help the business improve. But the business and employees must evolve with it. Enhance customer service. When you put them together properly then you have a power couple who can skyrocket your business to success.

Benefits 90

Benefits Program Customer Service Training 90

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

OCTOBER 5, 2023

After all, customers are the most crucial part of your business. Hence, managing your customer relationships efficiently is essential for the success of your online business. With a plethora of CRM options available, choosing the right one for your WordPress business can be overwhelming. Aren’t they?

Zoho 52

Zoho Business Tools Online 52

CLO Magazine

MARCH 11, 2024

In the rapidly evolving landscape of global commerce, mastering multiple languages has transformed from a competitive edge into a fundamental necessity for businesses aiming to expand their reach beyond local borders. Thank you for your support. The role of comprehensive language learning platforms, like Rosetta Stone , cannot be overstated.

Global 41

Global Diversity Training Business Internationalization 41

Paradiso

SEPTEMBER 5, 2023

SOC 2 Compliance is a set of cybersecurity rules and practices that companies follow to make sure they’re doing a great job at keeping your data secure. It’s like a digital security seal of approval, telling you that the company is really good at protecting your information from hackers and other online threats.

Compliance Training 91

Compliance Training Compliance HIPAA Training Privacy 91