Dashe & Thomson
MARCH 13, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Twitter as Social Learning: Seven Ways to Facilitate the Exchange of Information by Paul on March 14, 2011 in social learning Most of us in the adult learning industry have already found and incorporated Twitter into our everyday lives.
Unboxed
APRIL 3, 2020
Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Inkling
FEBRUARY 9, 2016
Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers’ expectations. Better customer retention. More new customers. Lost revenue.
E-Learning Provocateur
SEPTEMBER 3, 2009
Earlier this week, I attended a Twitter Camp billed Twitter is not for dummies. I had the privilege of facilitating one of the breakout sessions, which focused on the business applications of Twitter. In a nutshell, I see the business applications of Twitter falling into three main categories: 1.
E-Learning Provocateur
MARCH 1, 2011
Soon after, I finally got around to reading 3 Examples of Stellar Social Media Customer Service. The article stated: One customer, Jennifer Hellum, sought customer service after the glass top on her Pottery Barn table shattered in the extreme Arizona heat last summer. Is this what customer service has come to?
Dashe & Thomson
FEBRUARY 9, 2011
From the business perspective, however, networking isn’t only helpful, it is mandatory. Business networking not only brings new business and new talent, but it supports collaboration – whether it’s collaborating with internal team members or making connections outside of the organization. So how do you build your network?
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Expert insights. Personalized for you.
163 
Let's personalize your content