DECEMBER 8, 2009
Ask and see what can be done by the vendor. Some vendors will charge you per customization. Maybe you need specific reports that are not currently available in your system (extra charge), maybe you want an e-commerce component and the vendor does not offer it (extra charge), etc. Depending on what you are seeking in a customization, some vendors will tell you that it is either doable or not. The exception – Open source LMS which is free.