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Business Benefits of Customer Service Training Programs

Infopro Learning

But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. While various elements go hand in hand in creating a successful business, customer service comes in centre-stage. Advantages of Customer Service Training for your Business.

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The Concept Of Organizational Maturity: How To Achieve An Agile Innovation Culture Through A Learning Maturity Model [eBook]

eLearning Industry

Discover how a learning maturity model can help you create an effective framework for your L&D program and achieve long-term business success. This eBook has all the insights you need to find your archetype and level up. This post was first published on eLearning Industry.

eBook 65
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Training Outsourcing for Increased Business Agility

Infopro Learning

Leaders today are looking for ways they can increase business agility. The recent pandemic caused businesses in every industry to make transformational changes to adapt to the disruptive business environment. Agility is a critical factor that impacts business success today. Quickly Fill Urgent Training Needs.

Outsource 419
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eBook Launch: Designing for Learning Impact: Strategies and Implementation

Upside Learning

If you’re enthusiastic about leveraging your learning interventions to produce measurable results, you should definitely read our most recent interactive eBook, Designing for Learning Impact: Strategies and Implementation. Examine the difficulties in linking measurement to business metrics and come up with workable answers.

eBook 147
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Therefore, organizations need to focus on the following aspects to deliver effective product training for employees: 1. Download our eBook “ Product Knowledge Training as a Key Learning Asset.”

Knowledge 419
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Protect Your Digital Library: Advanced eBook DRM Techniques

Kitaboo

A piracy study concerning books, eBooks, and audiobooks in Italy, for instance, indicated that approximately 108.4 This is where the implementation of eBook DRM , or Digital Rights Management systems, can help reduce and possibly prevent online piracy altogether. What is an eBook DRM? Benefits Of eBook DRM For Publishers IV.

eBook 52
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Going Beyond With Learning Analytics

Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & David Wentworth, Principal Learning Analyst at Brandon Hall Group

Measurement of learning effectiveness has always been a difficult subject for learning leaders. Surveys reveal that while the executive pressure to measure the business impact of learning is growing, significant numbers don’t know how to go about Learning Measurement. Overview of the various learning measurement models.

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. When used effectively, a CRM can be the lifeblood of your sales team – keeping everyone organized, efficient, and at peak productivity.

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12 Ways to Get the Most Out of Your Authoring Tool

gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features. Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market.