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ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. Support - ROI Calculator Training & Support Return on Investment Calculator Investing in Learning: Consider Value, Not Just ROI ROI, or return on investment, is king in today's business world. BPM and workflow technologies have been able to achieve significant gains in productivity Metrics Recently, functional managers have begun using eLearning to meet business objectives.

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. And today, Bill and I examine what it takes to develop a successful customer education business case. The process of developing a customer education business case may seem intimidating or tedious. Because their business model is self-service.

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Podcast 36: How to Deploy B2B2B Certification Rapidly – With Ha Nguyen McNeill

Talented Learning

Join us as we discuss the thorough yet rapid selection and deployment of a complex, business-to-business-to-business (B2B2B) LMS to drive BSA’s new online “ SAM ” certification for enterprise software professionals. We explore B2B2B LMS requirements, deficiencies in talent management learning systems, content strategy, go-to-market strategy and much more. Companies are increasingly reliant on software to perform their core business functions.

Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

Talented Learning

If you sell instructional content, your data can tell you how your business can do better. Our industry tends to jump on jargon bandwagons and talk about concepts like xAPI and data warehouses and business intelligence. Even so, there’s a very clear lack of business insights being pulled from data – especially in the learning sphere. Plenty of reports existed, but useful business insights weren’t part of reporting capabilities. What business are you in?

Developing a Results Driven Curriculum

critical skills needed to achieve a specific business. design a curriculum solution that: • has a clear goal tied to a well- articulated business problem, • meets the needs of your target. of addressing a business need. eLearning—and it looks great and seems to tick all the.

Deeper eLearning Design: Part 1 – The Starting Point: Good Objectives

Learnnovators

This is the first post in a series of six that covers Deeper eLearning. There’s a process called performance consulting that looks to determine what the real need is, and this should be employed before determining a course is the solution. It should be an organizational performance gap that is demonstrated by an available metric. Our successes should be business successes! Here are links to all six parts of the “Deeper eLearning Design” series: 1.

10 Pointers You Can Use To Create An Effective Outsourcing Strategy For eLearning

Adobe Captivate

To align with a rapidly changing learningscape and pressure on training budgets, organizations opt for outsourcing eLearning development. In this article, I share 10 pointers to create a successful and highly effective eLearning outsourcing strategy. How To Create An Effective Outsourcing Strategy For eLearning. Outsourcing eLearning development is an established model, and it has been used for the last couple of decades.

Let Go Through BPO for eLearning

Web Courseworks

BPO: Managing Services & Association eLearning. However, many associations are starting to recognize that while members are central to their functions, the deployment of professional development is not an association’s core business. As such, associations are beginning to look outside their own organization for help with service management , or outsourcing the business process (BPO). Let’s say they need to deliver eLearning to thousands of members.

How to Align Your Training With Your Business Objectives in 6 Easy Steps

eFront

And like any spending in business, it should pay off. The achievement of strategic business objectives , of course. This means developing training that will equip employees with the knowledge and skills that in turn will contribute to reaching the business’ strategic vision. What Are Strategic Business Objectives? We know every business is different. Yet, all of their strategic business objectives can usually be described within four common categories.

Podcast 29: Growing an Online Training Business – With the Co-Founder of DataCamp

Talented Learning

Martijn’s story is instructive for multiple reasons: He knows first-hand what it takes to grow a successful online training business. At DataCamp, those factors include a scalable business model, a smart technology strategy, high-quality instruction and customer feedback loops that drive continuous improvement. We’re also seeing an enormous uptick in consulting firms that play a key role in helping companies facilitate full-scale digital transformation.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

This “Training Manager’s Guide to Accessible Elearning” provides practical steps for ensuring your online training fosters a welcoming experience for all of your learners, whether they are team members, clients, or the public. . Not to put too fine a point on it, but you need to ensure that the elearning (or online training, or web-based training) that your organization creates is accessible—that is, usable by people who have disabilities. What Is Elearning?

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

This “Training Manager’s Guide to Accessible Elearning” provides practical steps for ensuring your online training fosters a welcoming experience for all of your learners, whether they are team members, clients, or the public. . Not to put too fine a point on it, but you need to ensure that the elearning (or online training, or web-based training) that your organization creates is accessible—that is, usable by people who have disabilities. What Is Elearning?

Silver Win for Learning Pool’s Marketing Team at the 2019 Business Brilliance Awards

Learning Pool

Learning Pool is delighted to announce that its in-house marketing team, based across offices in Derry, Nottingham, and Oxford, were awarded Silver for ‘Innovative Team of the Year’ at the Business Brilliance Awards 2019. . The Business Brilliance Awards celebrate the success of internationally leading companies and highlight a commitment to excellence among practitioners and consultants in a range of fields.

Sales eLearning – 21 Great Resources

Tony Karrer

I was asked about approaches for eLearning for Sales People. I’ve had quite a bit of experience with this and actually one of my very first projects was creating a pretty incredible eLearning solutions for Lexus sales people. Of course, it’s such a big topic that I decided to cheat and quickly point the person to eLearning Learning and particular to eLearning Sales , eLearning Sales Metrics , Sales eLearning Case Studies , and Sales Performance Support.

What Factors Are Shaping the LMS Market? 2018 Learning Systems FAQ

Talented Learning

As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. In other words, I’m most interested in learning solutions designed for business customers and channel partners, association members, continuing education participants and the public-at-large. Needless to say, business is brisk. It’s a good time to be an LMS selection consultant.

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Silver Win for Learning Pool’s Marketing Team at the 2019 Business Brilliance Awards

HT2 Labs

Learning Pool is delighted to announce that its in-house marketing team, based across offices in Derry, Nottingham, and Oxford, were awarded Silver for ‘Innovative Team of the Year’ at the Business Brilliance Awards 2019. The Business Brilliance Awards celebrate the success of internationally leading companies and highlight a commitment to excellence among practitioners and consultants in a range of fields.

How to be Successfull in the E-Learning Industry

Rapid eLearning

Successful E-Learning Knows that the Business is the Business. Keep your focus on what the organization says is important and the metrics they use. From there you set clear objectives that are tied to a metric which helps measure the course’s efficacy. If the client has no metrics (sometimes that happens with compliance training) measure cost and production time as well as a reduction in training time. What metrics are they using?

How Practice and Feedback Drive Deeper Learning

Talented Learning

Rosenbaum and Williams call this metric “time to proficiency.” In my experience, too many training organizations don’t consider time to proficiency central to their purpose, so related strategies and techniques are overlooked. That’s why the first of 5 strategies in my book is Analyze Job Context , and the first of 26 tactics is Connect Learning Objectives to Job Tasks. Strategies and Tactics That Drive Results. Strategy 1: Analyze the Job Context.

Virtual Learning: Rewriting the Playbook in Turbulent Times

Talented Learning

Below are tips and action items from three different viewpoints: 1) Tips for Learning Systems Vendors and Consultants. 1) Tips For Learning Systems Vendors and Consultants. Are you in the learning technology or content business ? As of today, they’re also in the extended enterprise learning business. Are you able to reallocate those funds as seed money for virtual learning? • Rethink Your Content Strategy. Throw out your learning technology playbook.

9 Top eLearning Trends of 2017 from 49 Experts

eLearningArt

What does the future of eLearning hold? I think a good place is by asking 49 of the world’s leading eLearning experts the top 3 trends they predict for 2017. Here are the two most interesting takeaways from surveying 49 eLearning experts: Trend of Trends: 9 trends were picked by 10% or more of the experts. Download additional analysis and all the commentary in the free 2017 eLearning Learning Trends eBook. Dr. Partridge is an eLearning Evangelist for Adobe Systems.

A Review of the Elearnity 9-Grid

Unicorn Training

In the first of a series looking at published research findings and statistics in the e-learning space, Peter Phillips takes a look at the Elearnity 9-Grid™ True Grid? Elearnity are a long established and well-known learning analysts and consultants, who provide independent research in the UK and European Learning and Talent market, “drawing upon the insights and experience of our Corporate Research Network”. Elearnity retweeted the Epic statement without any qualification.

Extended Enterprise Learning Systems: Shifting Into High Gear

Talented Learning

For more than five years, I’ve been talking and writing nonstop about the business value of extended enterprise learning. And their success is good for your business. There are additional reasons why this strategy makes good business sense. If you compare metrics for trained versus untrained customers, you’ll find that trained segments tend to: Rely less on customer support and contact center resources. Relevant metrics make all the difference.

Starting a Customer Education Program: What You Should Know

Talented Learning

Perhaps you want to support broader customer success or marketing strategies. ” Everyone is so busy creating custom training for each customer, no one takes the time to develop standard materials. If you’re making a business case for customer education, we encourage you to speak the same business language your board uses. For example, many SaaS ( Software as a Service ) businesses focus on CAC/LTV ratio — ( Customer Acquisition Cost vs. Customer Lifetime Value ).

Talented Learning’s Greatest Hits – 2019 Edition

Talented Learning

But I’m more interested in top takeaways from business-minded learning professionals. We hope you’ll find this “greatest hits” list useful as you frame next-steps in your organization’s learning strategy. Of the 15 episodes we produced this year, these three sessions attracted the most listeners: #3 Interpreting Global eLearning Trends – with Donald H. 2 Customer Training Pricing and Packaging – What’s the Best Strategy?

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Podcast 27: What Makes Microlearning Work? – With Karl Kapp

Talented Learning

If you’re a regular listener, you’ll recall that Karl joined us nearly two years ago to discuss gamification in business applications. In other words, you can ramble on in a class or in an elearning module. How can you drive lasting business value through continuous customer education? . How to build a convincing business case. Successful “lifecycle” content strategies. Metrics to evaluate program impact over time.

Podcast Episode 5: Learning Systems the Dairy Queen Way – With Chris Shanks

Talented Learning

On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. There is complexity about our business that is reflected in our learning system. What does the term “joint employer” mean, and how does that affect your strategy? How are you tying that into the overall strategy?

Extended Enterprise Learning: Can You Get There From Here?

Talented Learning

Think of “ extended enterprise learning ” as any training effort targeted at non-employee “external” audiences — customers, prospects, channel partners and others outside of your organization’s walls, but within your business value chain. They are fluent in strategies and technologies related to employee training, performance and development. 3) A measurable business case that justifies this business investment.

Employee Engagement: Learning From Leading Tech Companies

Your Training Edge

People are not alike so there is no perfect strategy or technique to personalize each employee experience and improve his/her engagement. They value it as a driver of success and growth and they see it as a key business strategy. To scale business focused on growth. Employee engagement and retention are definitely the key metrics businesses can influence to increase productivity. eLearning Featured Featured Posts employee engagement social media

Continuing Education Providers: What’s Your Recipe for LMS Success?

Talented Learning

It must also be tightly integrated with a full stack of robust, reliable, complementary technologies that facilitate end-to-end business operations — such as AMS, CRM, email marketing, advertising, ecommerce, social, accounting, analytics and customer service applications. As with any modern digital business environment, CE success begins and ends with user experience design. This volume-based metric much more closely fits the business model of continuing education providers.

Web resources to help you transition from classroom to online learning

Limestone Learning

Join Kassy LaBorie, Principal Consultant at Kassy LaBorie Consulting LLC, to learn how to confidently step up to this call to adventure, armed with the tools, techniques and ideas you need to defeat your worries and fears. Kassy LaBorie, Principal Consultant at Kassy LaBorie Consulting, will focus on five key areas and the specific tasks and strategies to help make you, your team and your organization successful with online training. Resources eLearning

5 Mistakes You’re Making When Training Your Extended Enterprise

eFront

Steve Jobs once said that “ Great things in business are never done by one person. We’re talking about your vendors, reps, consultants, franchisees, and customers. Your extended enterprise allows your business to succeed because of a strong network of external partner relationships. The 5 Mistakes You’re Making in Your Extended Enterprise Learning Strategy. After all, happy customers become brand advocates that help the business grow.

Podcast Episode 4: Achieving Franchise Learning ROI – With Mark Anderson

Talented Learning

On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. Plus they help franchise managers connect learning with business performance through sophisticated reporting and analytics. What else can franchises teach us about business-minded learning? We love to investigate the learning strategy for franchisees.

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SMART or FAST: Which Wins the Goal-Setting Race? - Tip #198

Vignettes Learning

SMART , which stands for specific, measurable, achievable, realistic, and time-bound, is perhaps the most popular way that most people have been taught to develop their goals, especially in the business or organizational setting. SMART goals undervalue ambition, focus narrowly on individual performance, and ignore the importance of discussing goals throughout the year,” says Donald Sull of the MIT Sloan School of Management and Charles Sull of Charles Thames Strategy Partners LLC.

Manifesting in practice extended

Clark Quinn

In my last post, I wrote about the first step you should take to move to Serious eLearning , which was making deeper practice. Ultimately, you’d like learners creating solutions to real world problems like creating business deliverables, or performing in immersive environments, not answering multiple choice questions! You want to start with the change in the business that needs improving (e.g. design strategy

Extended Enterprise LMS Buyers Companion – 2019 Edition

Talented Learning

If you’re familiar with Talented Learning, you know we’re fiercely independent consultants focused on one goal – to help you choose the best extended enterprise LMS for your needs. But if you need direct guidance at any point, feel free to contact me to request a preliminary phone consultation at your convenience. WEBINARS – In-depth sessions focused on key extended enterprise LMS issues and related business strategies. Business data is vital.