Jay Cross

AUGUST 3, 2012

Serving enterprise customers. Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. We learn more from our co-workers, our bosses, our customers, our partners, and our friends than from our teachers and books. Social software facilitates conversation.

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

Tony Karrer

JULY 21, 2010

In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. Of course, there’s no easy answers here, but lots we can discuss and learn around this.

Forum 115

Forum Social Networks Discussion Case Study 115

Jay Cross

NOVEMBER 15, 2009

Andrew McAfee , Principal Research Scientist , Center for Digital Business – MIT Sloan School of Management and Author, Enterprise 2.0. Today, Enterprise 2.0 He shares strategies, stories, and real-world examples of successful enterprise collaboration using 2.0 People already share knowledge within the enterprise.

KM 38

KM Social Networks Authoring Tools Case Study 38

Janet Clarey

APRIL 2, 2009

information/knowledge workers. Find opportunities where social learning technologies will foster learning. Distance learning—Social software’s killer ap? Creating Social Presence in Online Environments, New Directions for Adult and Continuing Education (San Francisco: Jossey Bass, 2003), p.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36