Mark Oehlert

JULY 16, 2008

According to the FAQ, Superstruct is "the world’s first massively multiplayer forecasting game. We are plainly witnessing a restructuring of the music and newspaper businesses, but their suffering isn’t unique, it’s prophetic."--Clay Could you use it in such a way that you could predict future requirements, capabilities, etc?

Social Bookmarking 32

Social Bookmarking Market Social Networks Wiki 32

The Learning Circuits

JULY 8, 2006

Push as much of the process and answers pro-actively to their learners in the form of knowledge bases and FAQ as well as anticipatory actions like alerts and job aides. If they do these things well, they get repeat business. Gather feedback from their stakeholders regarding their effectiveness. Which is a bit scary.Â

Metrics 40

Metrics Customer Service Technorati FAQ 40

Experiencing eLearning

JUNE 10, 2008

RMC Vanguard is a mortgage company–able to do major increases in their business even with the economy not good for mortgage companies right now. FAQ–constantly growing–lets people work rather than answering the same questions all the time. A: For business, $8/user/month. So far, so good! Productivity.

Wiki 170

Wiki PBwiki Productivity Product 170

Mark Oehlert

APRIL 3, 2007

Three quarters of the company participates by posting toblogs, wikis, forums, and FAQs. April 03, 2007 in Collaboration | Permalink Technorati Tags : blogs , wikis TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference Now this is how it is supposed to work! Comments RIGHT ON!

Wiki 32

Wiki Social Bookmarking Scanning Social Networks 32