Shifting from Trainer to Community Manager

Bottom-Line Performance

Profit margins are razor thin and the business landscape is more competitive than ever. As businesses, we must adapt or contract. After all, knowledge is one of the only renewable resources we have, and knowledge workers need to constantly replenish their supply of it. They are the Encyclopedia Britannica, the keeper of knowledge. Knowledge workers are constantly pursuing the information they need to perform their jobs.

Bob Little – Crystal Balling with Learnnovators

Learnnovators

As the Senior Partner of Bob Little Press & PR , you have been providing business-to-business public relations (PR) services to many organizations in the ‘learning’ and ‘learning technologies’ industry for years. Some run their businesses as lifestyle businesses, while others aim to grow the business to the point where it can be acquired by others. After 25 years in the business, I’m still learning things about PR.

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eLearning Predictions Further Thoughts

Tony Karrer

Some comments: home is better -- @ work there are blocks on our network as to what we can and can't access Firewalls an issue at work Work has faster connections not supposed to access internet at work less network security at most homes, or firewall issues Firewalls at work prevent connections Certainly the issues with access certain sites, e.g., our LearnTrends site that’s hosted by Ning, is an issue. I expected it to be about how to use twitter as a knowledge worker.

Why Corporate Training is Broken And How to Fix It

Jay Cross

Workers are disgruntled 10. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Management became recognized as a profession, Harvard Business School opened its doors, and the term “executive education” was first used. Workers are disgruntled.

Ten years after

Jay Cross's Informal Learning

Learning is the business. That bears repeating: In the Information Age, learning is the business. Every business has a life cycle. Businesses are born, they grow, they prosper, they mature, they taper off, they die. These “strategic inflection points,” as Andy Grove calls these transitional moments, arrive when conditions change and existing businesses do not adapt. Most businesses have wrung most of the productivity benefits out of their processes.

Informal Learning – the other 80%

Jay Cross

This paper addresses how organizations, particularly business organizations, can get more done. Workers who know more get more accomplished. Most of what we learn, we learn from other people — parents, grandparents, aunts, uncles, brothers, sisters, playmates, cousins, Little Leaguers, Scouts, school chums, roommates, teammates, classmates, study groups, coaches, bosses, mentors, colleagues, gossips, co-workers, neighbors, and, eventually, our children.

SMBs and Social Learning Technologies

Janet Clarey

For services outside the firewall, blockage continues to be an issue driven by such barriers as organizational culture, bandwidth limitations, security issues, IT resistance, and lack of resources. provide up-front training/coaching, maintain content, allow for emergence during growth/maintenance, involve a broad cross-section of people, consider templates for consistency, identify super-workers/techies to pilot wikis, seek feedback/evaluate. For knowledge management.