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Why Corporate Training is Broken And How to Fix It

Jay Cross

What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Management became recognized as a profession, Harvard Business School opened its doors, and the term “executive education” was first used. Training became a department and a standard facet of every business. The social revolution of the 1960s gave rise to the concept that learning is individual. Social & Collaborative Activities.