Business IMS Instant Messaging Metrics 
eFront
FEBRUARY 4, 2016
For all the improvements in communications, business IT, collaboration tools and technology in general, running a productive team remains as hard as it ever was. The exact details will, of course, depend on your employees’ roles and responsibilities, but there are a few standard productivity metrics to keep an eye on.
Jay Cross
DECEMBER 7, 2009
The use of instant messaging migrated from high school to corporate life. For example, bloggers may not communicate well with IM users. Still, 77 percent of the CLOs that Quinn and I surveyed said their people are not growing fast enough to keep up with the needs of the business. Then, along came the Internet.
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