How Knowledge Management techniques can be used to enhance training

Matrix

At its core, training is all about the transfer of knowledge from the trainer or instructional designer to the learner. It’s a lot to keep track of, no matter the size of your business organization. This is where knowledge management comes in. What is Knowledge Management?

How Knowledge Management Changed Everything!

Growth Engineering

After the near-mythical Boston conference of 1993, legend has it that in 1994, business guru Tom Davenport gave the first description of Knowledge Management: “Knowledge Management is the process of capturing, distributing, and effectively using knowledge”. The post How Knowledge Management Changed Everything! eLearning Online Learning Uncategorized KM Knowledge Management

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Gurteen Knowledge: 10 Years in KM

ID Reflections

Gurteen Knowledge: 10 Years in KM Related articles by Zemanta David Gurteen: Isn't KM everyone's job? nickmilton.com) David Gurteen: Harvard Business Review on Knowledge Management (opsregs.com) David Gurteen: Measuring KM: Measures, Targets and Rewards (slideshare.net) David Gurteen: People 2.0: World (slideshare.net) David Gurteen: Blog>> Two Pillars of Implementing KM Initiatives (greenchameleon.com).

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Communities of Practice in your LMS: A hidden KM tool

TalentLMS

What makes knowledge so hard to capture? The tricky tacit and explicit knowledge sharing. In this article, we will define knowledge and how using your LMS, you can share tacit and explicit knowledge using some knowledge management strategies. One highlight of a learning management system is its collaboration within course participants. It’s Business 101. There are several ways to do that using your learning management system.

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Communities of Practice in your LMS: A hidden KM tool

TalentLMS

What makes knowledge so hard to capture? The tricky tacit and explicit knowledge sharing. In this article, we will define knowledge and how using your LMS, you can share tacit and explicit knowledge using some knowledge management strategies. One highlight of a learning management system is its collaboration within course participants. It’s Business 101. There are several ways to do that using your learning management system.

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KNOWLEDGE MANAGEMENT IS A SIMPLE PROCESS ONCE THE RHETORIC IS REMOVED

Wonderful Brain

The benefits of knowledge management (KM) are a monster value-add to any organization. Some might think large enterprises require significant resources to carry forward a KM initiative. A Flash History of Knowledge Management. Then each would become a teacher and spread knowledge throughout the empire. I know there are nuances and specifics necessary in many systems and it’s no different in KM. What is Knowledge Management.

Knowledge and Data – The brains of a business!

QuoDeck

All successful businesses, big or small, have one thing in common – Extensive business knowledge. In big organizations this knowledge can reside in entire teams, or units. And that is why it is important to have Knowledge Repositories. for how they manage knowledge.

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Learning and KM: Separated at birth?

Jay Cross

T wo years ago, DevLearn and KM World took place simultaneously in downtown San Jose. I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. KM World 2009 is next week. I’ll be in Hope, Arkansas; Washington, DC; and Barcelona during KM World this year, so I’ll miss the show. People already share knowledge within the enterprise.

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Knowledge. Defining the Problem. Somewhat.

The E-Learning Curve

Knowledge is a kind of cognitive or conceptual dark matter that we know must exist, but measuring and quantifying it, and demonstrating it is a complex business Knowledge. Tags: e-learning corporate knowledge definition of elearning definition of knowledge elearning KB KM knowledge ecosystem Knowledge Management knowledge worker

Learning, KM vs. SM, Information, Web 2.0, and Second Life

Big Dog, Little Dog

Instead, the study found that students use a limited range of technologies for both formal and informal learning and that there is a "very low level of use and familiarity with collaborative knowledge creation tools such as wikis, virtual worlds, personal web publishing, and other emergent social technologies." Knowledge Manaement vs. Social Media - Social Computing Magazine. KM will quietly die, and SM will win the soul of Enterprise 2.0, People are busy.

ILT, eLearning Tools, Visual Learners, KM, monitter, & T&D Magizines

Big Dog, Little Dog

It has long been thought that propensities for visual or verbal learning styles influence how children acquire knowledge successfully and how adults reason in every-day life; however, there was no empirical link to this hypothesis from cognitive neuroscience. When Knowledge Management Hurts - Harvard Business School. They figured that, surely, accessing more knowledge must be helpful, right? Long Live Instructor-Led Learning - Saul Carliner in eLearn Magazine.

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Social Media vs. Knowledge Management - I totally missed this

Corporate eLearning Strategies and Development

The KM community has seen themselves as uniquely different from the eLearning community as well. But taking the best of Social Media, Knowledge Management, eLearning, User Assistance (and others) and combining them together gives us Enterprise 2.0 is Andew McAfee of Harvard Business School. I just wanted to quickly share this article from SocialComputingMagazine.com.

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The differences between learning in an e-business and learning in a social business

Jane Hart

Although the advent of e-technology in the late 1990s changed businesses into e-businesses, this was essentially about automating existing business thinking and practices. Although a “social business” is powered by new social technologies, it is not the technology itself that makes the difference, it’s not about layering social approaches on the old industrial age thinking, but a fresh, new mindset and approach to working and learning. Management.

How to Stay on Top of Training Demand? Know the Alternatives

Mindflash

However, there must be a better way, so we reach for alternatives to training, such as knowledge management, performance support, enterprise 2.0, Read the definitions of each concept, and tell me if you see what I see: Knowledge Management : KM comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. knowledge management Social Learning

Retaining Your Company’s Knowledge through eLearning

TalentLMS

By now, what we call the “2020 Information Age”, knowledge has become an asset. As a business organization, operating to improve and diversify assets, you may be wondering how on earth did an asset become: A. Immeasurable And all the while you thought, your eLearning efforts had been enough to generate “knowledge” within your company to coax in enough ROI, the much anticipated green bills. Think: Knowledge + Management = Knowledge Management.

Virtually free conference

Jay Cross

I’m attending KM World virtually for the next two days. A dozen years ago I needed to get up to speed on business process automation, knowledge management, and workflow systems. I attended KM World in San Jose gratis and came away with great foundation knowledge. Half a dozen years later, I got Adobe to pay for a beer bash to enable top thinkers in learning (attending DevLearn) to cross-fertilize with the KM World speakers.

Gurteen Knowledge Letter celebrates 10th birthday

Jay Cross's Informal Learning

David Gurteen has written his “Knowledge Letter&# every month for the last ten years. I’ve followed David’s adventures in Knowledge Management for years. David’s site also provides reviews of KM books, biographies of thought leaders, and more. It’s my primary KM reference site. David has been a major influence on my views of knowledge management.

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How to speed up Knowledge Transfer  

Learning Wire

Is the pace of business really speeding up? The shareholders’ reports of companies in the S&P 500, FTSE 100 and DAX indexes illustrate the increasing pace of business by labels like “speed”, “fast”, “agile” and “disruption. billion a year by failing to share knowledge” ( Babcock , 2004). Due to the current pace of change, Knowledge Management (KM) and Knowledge Transfer (KT) have become essential for business organizations (Tyler et al 2007).

Collecting Knowledge and Learning - 3/8/2007

Big Dog, Little Dog

Developed nations spend $1,270 per capita per year to boost research and development and knowledge. 6 ways to improve on knowledge management - unCOMMON KNOWLEDGE. The concepts behind knowledge management however, can make a big difference to you and your business — and best of all, they don’t cost you any money. I'm not sure how relevant this is to this collection of knowledge and learning links, but somehow it seems right

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Are you using your Intellectual Assets: Re-defining eLearning

TalentLMS

These are your “knowledge brokers”. They are the main “know how” individuals, whose loss (as in brain drain in the form of a resignation) would prove fatal to an area of your business. How do you determine your main business processes and measure the extent to which experts effect their operations? The one sting that hurts a training manager the most, is a failed eLearning program. This exercise is excellent to narrow down your knowledge gaps.

Enterprise 2.0 Has Arrived

Tony Karrer

From the production side, a brand new analysis indicates that the business social software market will be nearly $1 billion strong this year and over $3.3 Keep in mind Knowledge Management (KM). Lesson #4: Most businesses still need to educate their workers on the techniques and best practices of Enterprise 2.0 doesn't seem to put older IT systems out of business. Great article by Dion Hinchcliffe - The State of Enterprise 2.0.

Designing Learning Solutions to Retain and Grow Organisational Knowledge – Online Forum

Learning Cafe

The Learning Cafe community is coming across requirements for designing Learning Solutions to effectively use and retain organisational knowledge. The conversation goes something like this – Is there a way we can design and develop a learning solution (classroom workshop, online course, blended offering) that captures the knowledge of our experienced employees and makes it available to newer or less experienced employees ? Does L&D interact with KM in your organisation ?

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Next Gen L&D Professional Development Framework

Learning Cafe

Another interesting constraint being Knowledge half life that renders Learning content to be obsolete after a certain point of time. Learning design should follow a two step filter process with the Learner time & cognitive bandwidth being primary constraints followed by secondary constraints like project budget and knowledge life. This involves developing more sophisticated solutions that integrate business realities, capability and knowledge management. #3

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Valuable Content - Views and Social Signals

Tony Karrer

Bill Ives - Your Favorite Portals and KM Posts for Last Quarter and Last Year Both posts look at page views of posts and use that as a proxy for what is good / interesting / valuable. for an Enterprise of One – Part Two - Content Monitoring - Portals and KM , March 10, 2009 McKinsey on Making Enterprise 2.0 Work is Reminder of Process Centric KM in Early 90s. Portals and KM , March 18, 2009 Enterprise 2.0

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Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Isn't that the definition of management. The main objective of the new training department is to enable knowledge to flow in the organization.

Collecting Knowledge and Learning - 4/04/2007

Big Dog, Little Dog

Management Tools 2007: An Executive's Guide - Bain & Company. Executives must be more knowledgeable than ever as they sort through the options. and select the right management tools for their companies. itself can be as complicated as the business issues they need to solve. They must choose the tools that will best help them make business decisions that lead to enhanced processes, products and services - and result in superior performance.

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collecting Knowledge and Learning - 3/8/2007

Big Dog, Little Dog

100 Companies That Matter in Knowledge Management - KMWorld. About a year ago, Dr. Michael Koenig wrote in these pages that unlike many business "fads," knowledge management didn't fall into the typical 10-year pattern of boom and bust, with four or five years of explosive growth, followed by a slightly longer period of almost equally dramatic decline. His conclusion: KM is here to stay.

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Knowledge and Learning In The News - 01/21/2007

Big Dog, Little Dog

Wikis are Not Knowledge Management Tools - Zoli's Blog. When wikis are truly embraced in the enterprise, they don't just make KM easier; they put it out of it's misery. Yes, that's right, the wiki is the end of Knowledge Management as we know it. The study used several categories: institutions and policies; infrastructure; human capacity; technological sophistication; and business markets and capital. The Moving or the Still Image? Apple Science.

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Carpenters or champions in the world of infomal learning ?

Learning Cafe

As “work” and “learning” are so closely entwined how can we extend the impact of what we do in a formal context to maximum the impact back of that skills/knowledge in the workplace? What is our role regarding creating an environment that fosters sharing, collaboration and “learning reflection” or is that the responsibility of line managers within business units? Do we actively manage it? Method and madness – Disconnect between learning & knowledge.

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8 Dirty Words

Jay Cross's Informal Learning

L ast year I led workshops in London, Madrid , San Jose, Quebec, and Berlin on how to sell social networking and informal learning to senior management. His words were dirty; mine are bad for business. Here we go: Learning is a dirty word because executive managers have a hard time hearing it. You think of improving skills and increasing knowledge. Knowledge management may be two words, but it’s a single concept. Knowledge is inherently unmanageable.

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Knowledge and Learning In The News - 5/23/2005

Big Dog, Little Dog

Most learning management systems are purchased for specific business projects, but it isn't long before they start catering for employee interests, too - such as superannuation or share-option plans. Once and future KM. You're just getting wind of the relatively new concept of knowledge management, which, at it simplestâ€"getting the right information to the right people at the right timeâ€"makes perfect sense. E-learning becomes a workforce stimulant.

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How Avaya Built Its Own Version of Khan Academy

TechSmith Camtasia

This was a conference focused on services transformation and TSIA asked that I talk about how we at Avaya put together this video knowledge base, including challenges we faced. As most of you have heard, the best example of using video to share knowledge is the Khan Academy. By this point, I hope you are asking yourself why you aren’t already using video for your knowledge base. How to Setup Avaya Aura Session Manager.

Online Coaching

Tony Karrer

A culture that provides access to other people who support learning in a wide variety of ways Easy access to materials that support learning Skills in utilizing electronic tools to manage learning. In other words, possibly supporting ongoing learning to build management skills for a group of new managers. For a knowledge worker, generally its something like the start of a new project or a new kind of situation that sparks the need for learning.

Top Posts from August - Augmented Reality - Social Learning

eLearning Learning Posts

But like all subjects and bodies of knowledge, there are a few foundational concepts that have been identified and acknowledged as such. How to Read the CEO’s Mind and Get Buy-In: A Consultant Explains (Interview) - Bloomfire , August 12, 2010 As Chief Learning Architect at Business Critical Learning, David Glow works with clients to identify key drivers for their company’s success and align performance solutions to optimize results in those areas. How do you manage information?

The 'learner' fallacy - delusions of influence in L&D

Learning Rocks

Most business sections are named after what they do, rather than the influence they have on other people (after all, if the Sales team were called the Buying team, things would get really confusing, though of course the Buyers would now be called the Selling team). The use of knowledge Knowledge=power, so the saying goes, and the benefit of recasting our audience as users goes on. Aiding our users Would a focus on how knowledge may be used influence our choice of the format?

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The 'learner' fallacy - delusions of influence in L&D

Learning Rocks

Most business sections are named after what they do, rather than the influence they have on other people (after all, if the Sales team were called the Buying team, things would get really confusing, though of course the Buyers would now be called the Selling team). The use of knowledge Knowledge=power, so the saying goes, and the benefit of recasting our audience as users goes on. Aiding our users Would a focus on how knowledge may be used influence our choice of the format?

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Better Questions for Learning Professionals

Tony Karrer

How are organizations handling the cross-over between management, knowledge management, learning? I think the challenge of the right questions today is also because we are in the midst of a fundamental shift away from course as the unit of learning, a shift towards on-demand and at-work learning, a dramatically different technical landscape, a move towards business results and performance as the focus.