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50 suggestions for implementing 70-20-10

Jay Cross

People learn their jobs by doing their jobs. The world of business is undergoing a phase change. We learn on the job to do the job. In a time of increased business speed, learning is vital. Workers need to know what one another are doing.

Forum 98

50 suggestions for implementing 70-20-10 (5)

Jay Cross

The more we pay attention to this direct relationship, and the more senior leaders do everything they can to ensure the tools, resources and opportunities are at the fingertips of these managers to assist people who are at the heart of the customer experience, the.