Epilogue Systems

MARCH 23, 2023

It plays a crucial role in business in general. To help you learn everything there is to know about SaaS customer success, we have put together this reference. Customer success aids businesses in lowering turnover while increasing revenue, customer pleasure, and retention.

Custom 52

Custom Metrics Adoption Adopt 52

Schoox

DECEMBER 15, 2023

Extended enterprise training refers to learning initiatives designed for and delivered to different groups of learners who may or may not be direct employees of your organization. Extended enterprise training helps businesses set everyone up for success from the onset. What is extended enterprise training? Who is it for?

Enterprise 52

Enterprise Diversity Training Benefits Association Learning Management System 52

Acorn Labs

FEBRUARY 21, 2023

In 2022, 46% of L&D professionals saw a bigger skills gap in their organisation compared to previous years, and leaders are worried about their current employees' ability to achieve business goals. It shows how well employees are able to perform their job with their new knowledge. How does it do this?

Knowledge 52

Knowledge Metrics Training Train 52

eLearning 24-7

APRIL 6, 2023

Rather it scans your content (which you have uploaded), fellow learners’ responses to questions on the discussion board, or even anything on the discussion board, any 3rd party content you have purchased (example: LinkedIn Learning, Harvard Business Publishing) and return with the answer. Key Components of Lucy.ai Overall, Lucy.ai

Productivity 78

Productivity Product Scanning Metrics 78

ProProfs

JULY 26, 2021

It refers to all the processes and tools an employer uses to streamline workflows and optimize employee productivity. A managed workforce leads to less chaos in workflow by properly aligning their activities with business goals. This is significant from a business competition point of view. What is Workforce Management?

Software 52

Software Authoring Tools Management Diversity Training 52

TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. At a glance. About Avaya. The Problem. How Avaya spread the word about their content.

YouTube 75

YouTube Authoring Tools Custom Video 75

WhatFix

JULY 3, 2023

You can’t eliminate them once and for all — new skills gaps will continue to appear as your business grows, but you can establish a process for identifying those training gaps before they become roadblocks. Training gaps may arise as a result of implementing new technology, evolving business requirements, or just insufficient training.

Authoring Tools 52

Authoring Tools Training Train Metrics 52

Chief Learning Officer

JANUARY 10, 2022

On the front line, managers worked to keep employees and customers safe while implementing new business models like curbside pickup and home delivery. “If Most managers are hired or promoted based on their tenure with the organization or past experience in non-managerial roles. They’re chosen based on legacy rather than skills.

Help 122

Help Management Performance Support Metrics 122

Acorn Labs

DECEMBER 19, 2022

In 2022, 46% of L&D professionals see a bigger skills gap in their organisation compared to previous years, and leaders are worried about their current employees' ability to achieve business goals. It shows how well employees are able to perform their job with their new knowledge. Why knowledge retention matters.

Knowledge 52

Knowledge Metrics Training Train 52

CLO Magazine

JANUARY 7, 2022

On the front line, managers worked to keep employees and customers safe while implementing new business models like curbside pickup and home delivery. “If Most managers are hired or promoted based on their tenure with the organization or past experience in non-managerial roles. They’re chosen based on legacy rather than skills.

Help 92

Help Management Performance Support Metrics 92

learnWorlds

AUGUST 17, 2022

We all know that acquiring a new user can be difficult while retaining and engaging existing users is the way to business growth. In turn, having to hire new employees every few months ends up stalling business progress. User onboarding metrics to track. Promote customer satisfaction and retention. So how do you achieve that?

Examples 52

Examples Benefits Metrics LMS 52

WhatFix

JUNE 28, 2023

You can use written materials to create engaging video courses or turn workshop recordings into an extensive knowledge base. And best of all, eLearning gives your employees an opportunity to refer back to digital learning content whenever they need it. There are a lot of free resources on Coursera — you may start from there.

Cost 52

Cost Compliance Training Diversity Training Effectiveness 52

Dynamic Pixel

JANUARY 18, 2023

Mobile learning , also known as m-learning and mobile education, refers to any educational activity conducted via a mobile device. From interactive courses and videos to online quizzes and webinars, there are countless ways that you can use a smartphone or tablet to improve your knowledge base. Focus on the User Experience.

Mobile Learning 52

Mobile Learning Mobile Association Learning Management System Metrics 52

learnWorlds

JANUARY 18, 2022

With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing. A business can boost revenue and reduce costs with a dedicated customer education program.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

Coassemble

FEBRUARY 4, 2021

To be successful, SaaS companies must foster knowledgeable staff to build their brand and sell their offering. If you deliver product knowledge training to your team, you can increase business growth. Delivering contextually relevant product knowledge training to your team also reduces friction and churn with your customers.

Productivity 52

Productivity Product Knowledge Guide 52

eLearning 24-7

FEBRUARY 26, 2024

It would empower us to explore new skills, expand our knowledge base, and advance our careers at our own convenience. Business Benefits: From a business perspective, an LMS is not just an investment in employees, it’s an investment in the future of our organization.

Association Learning Management System 75

Association Learning Management System LMS Authoring Tools Association LMS 75

LifterLMS

OCTOBER 12, 2021

After 7 years in that position, he discovered he really wanted to try entrepreneurialism and liked the idea of the challenge of creating his own business. For one, I don’t have free time, and it’s not because I’m so busy, it’s because I hate free time and I must take free time to fill it with something.

Site 108

Site YouTube Create Social Networks 108

learnWorlds

MAY 17, 2023

How employee upskilling can help Compliance training is critical for financial services businesses because the financial sector simply can’t afford not to follow strict regulations when so much data and assets are at stake. Besides, don’t forget that your LMS can serve as an excellent knowledge base employees can refer to while on the job.

Compliance Training 52

Compliance Training Cyber Security Training Diversity Training Program 52

Acorn Labs

FEBRUARY 19, 2023

My career has been predominantly working within claims areas of different types of businesses. So that customer service from front of house, part of the business. Then I became a senior trainer within, within a team and getting involved in bringing behavioural economics into the business. Not thinking about training.

Performance Support 52

Performance Support Performance Metrics Simulations 52

Acorn Labs

FEBRUARY 19, 2023

My career has been predominantly working within claims areas of different types of businesses. So that customer service from front of house, part of the business. Then I became a senior trainer within, within a team and getting involved in bringing behavioural economics into the business. Not thinking about training.

Performance Support 52

Performance Support Performance Metrics Simulations 52

Paradiso

JUNE 14, 2022

A SaaS customer training platform can act as a knowledge base and cost-effectively enrich the knowledge of your SaaS customers. Of course, ongoing customer success is essential to achieving long-term retention and, as a result, helping your business grow at a faster rate. How to reduce SaaS churn?

Compliance Training 91

Compliance Training Platform Custom Tutorial 91

Talented Learning

FEBRUARY 5, 2020

EPISODE 33 – TOPIC SUMMARY AND GUEST: If you want to communicate with business leaders about the value of learning programs or technology, training ROI can be a powerful tool. Q&A HIGHLIGHTS: We both focus on the intersection of business and learning, but we come at it from different angles. What led you down this path?

ROI 64

ROI Podcasts Podcaster Podcasting 64

CLO Magazine

AUGUST 29, 2018

For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy.

Informal 71

Informal Business Authoring Tools Score 71

Jay Cross

MARCH 2, 2012

Business people face more and more novel situations every day. The fabric of the social business must incorporate structures and guidance to help people learn. Social business is a recent phenomenon. The focus was on knowledge, not skills, and learner satisfaction counted for more than business impact.

Social Networks 61

Social Networks Social Business Wiki 61

learnWorlds

AUGUST 26, 2021

Affiliate marketing offers companies a powerful business growth tool with a minimal budget, minimal effort, and minimal time while ensuring a good return on investment in combination with brand awareness. No matter your business model or industry, having a second, passive income stream to supplement profits makes good sense.

Network 98

Network Program Market Methods 98

TechSmith Camtasia

AUGUST 23, 2013

This was a conference focused on services transformation and TSIA asked that I talk about how we at Avaya put together this video knowledge base, including challenges we faced. By this point, I hope you are asking yourself why you aren’t already using video for your knowledge base. Can’t see the video?

Version 100

Version Authoring Tools YouTube Engineering 100

learnWorlds

JULY 13, 2023

Whether you’re a creator, a life coach , or a digital creator, creating a course is one of the best ways to grow your online business. Kajabi is an all-around marketing & business platform, able to deliver in many circumstances, while Teachable is more suited to creators & coaches just starting with online courses.

Comparison 52

Comparison Authoring Tools White Label Compliance Training 52

Kapp Notes

JANUARY 18, 2016

Austin: Corporate learning functions are often stretched too thin by the business’ increasing demand for learning programs coupled with the increasing pace of change. Either way, the service level of the Learning and Development (L&D) function suffers, as does its perception by the business and employees. mLevel Studio.

Conversation 60

Conversation Compliance Training Gamification Games 60

Talented Learning

SEPTEMBER 25, 2019

This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. It’s a common reference tool that we use time and time again to check how we defined things in the first place. In effect, it is our “knowledge base.” REGISTER NOW!

Productivity 66

Productivity Product Market Education 66