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Decisions, decisions. Business decisions.

Jay Cross

MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business.

Webinar - Skills - Social Media - Best of eLearning Learning - July 2009

eLearning Learning Posts

The Business Case for Measurement of Learning. LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. world, where learning and performance solutions take on a wider variety of forms and where churn happens at a much more rapid pace, what new skills and knowledge are required for learning professionals?”. Using Google for Online Working , July 15, 2009.

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Working Smarter eFieldbook $12

Jay Cross

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The infrastructure for working smarter is called a workscape. It’s the platform where learning and work transpire.

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2008 in retrospect

Jay Cross

Next year, I intend to start making the world a better place, and that’s going to take more oomph, focus, and work with others. Peter Drucker said the purpose of business is to create and maintain a customer. Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Information spreading through network connections empowers workers to make decisions and take responsibility for them.

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