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2008 in retrospect

Jay Cross

I’m closing the chapter on 2008 and gearing up for 2009 and beyond. Next year, I intend to start making the world a better place, and that’s going to take more oomph, focus, and work with others. Peter Drucker said the purpose of business is to create and maintain a customer. Marc Rosenberg, Allison Rossett, Barbara Pellow, and I led Up to Speed, an event in NYC for Mimeo. Knowledge workers have replaced factory workers.

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