Once, twice, one thousand times a knowledge worker

From the Coleface

Jay Cross has an interesting article in the December issue of the “Inside Learning Technologies” magazine about making business decisions and the use of business metrics. So if in L&D our aim is to enable knowledge workers to become great knowledge workers, we should be looking for ways that we can help achieve great productivity gains.

Decisions, decisions. Business decisions.

Jay Cross

MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business.

Learning on the Holodeck

Jay Cross

Many workers’ minds are too calcified to handle the concept of avatars and alternative realities. However, SL can’t shed its DNA, and corporations aren’t going to train workers while the twisted sisters next door solicit customers.

ADDIE 51

Corporate Learning Long Tail and Attention Crisis

Tony Karrer

The average knowledge worker has access to an increasingly large set of information resources and corporate learning is an ever smaller part of this set. Cost is most often not a factor in a knowledge workers decision about the use of information. What are the new metrics?

Does Your Organization Need a Learning Culture?

The Performance Improvement Blog

The amount and complexity of knowledge and skills that each of your employees needs is increasing dramatically every day due to technology and globalization. banking) and online technologies are disrupting traditional businesses (e.g.,

Top 10 eLearning Predictions for 2010

Tony Karrer

It puts forward lots of suggestions for how knowledge workers can leverage technology to make themselves more effective. Business’s lingering love of bureaucracy, process, and legacy technology has fallen completely out of sync with what people need to do their best.

Ten Predictions for eLearning 2008

Tony Karrer

Prediction #6 => Metrics-Driven Performance and Learning Interventions My article coming out in January will spark discussion around what is actually a quite common model. And because it ties directly to metrics that matter to the business, this will get significant attention during the year. Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG.

2008 2009

Tony Karrer

In my Ten Predictions for eLearning 2008 , my last prediction was: Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG.

Working Smarter eFieldbook $12

Jay Cross

Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Industrial age workers created value in factories.

Lotus 71

Informal Learning – the other 80%

Jay Cross

This paper addresses how organizations, particularly business organizations, can get more done. Workers who know more get more accomplished. Given today’s job mobility, workers who delegate responsibility for learning to their employers will become perpetual novices.