Decisions, decisions. Business decisions.

Jay Cross

MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business.

Technology-aided learning: Changing the game in Organizational Learning

G-Cube

The theme of event was – Organizational Learning: Impacting business, Changing the game. The success of an organization has always depended on how skilled and knowledgeable is its workforce.

Learning Experience, Collaborative Learning… The Learning Technologies Ecosystem explained

Training Orchestra

Navigating this ecosystem entails a certain knowledge of the market and the need for questions of integration between solutions. The problem: The LMS was built around the idea of the internal “knowledge worker” i.e. internal employees who have a desk and office.

3 Reasons why online training is cost-effective

Matrix

Running a business is no smooth ride. At the end of the day, the success of any business is based on its profits. Since it’s so hard to see crystal clear ROI for how more knowledgeable workers increase company profitability, training budgets are among the first to be cut in hard times.

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Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. Jay is a graduate of Princeton University and Harvard Business School. This is a knowledge economy. The business manager is the arbiter.

8 Dirty Words

Jay Cross's Informal Learning

His words were dirty; mine are bad for business. You think of improving skills and increasing knowledge. They are workers first, and learners second. However, MIT’s Andy McAfee warns that executives who hear social flash on scenes of Woodstock and other non-business activities.

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Part 3 of 3: Personalized Learning

Xyleme

In the first I explored the application of personalization in K12, and in the second how personalization can be applied to high-skill knowledge workers. In this post, I explore how personalization is already enabling service workers in the retail industry learn job skills at a fraction of the cost of traditionally-developed training. Workers may be less skilled, may or may not speak English, and may or may not be invested in their job.

Learning During Times of Growth

CLO Magazine

They are coming out of budget meetings feeling less like “executioners” ready to cut payroll and more like “executors,” ready to execute learning and knowledge management strategies in support of growth. That means understanding the business, but also understanding the culture.”.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Workers are disgruntled 10. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom.

Knowledge Sharing: Why it Makes Organizations More Successful

Docebo

Knowledge in an organization is often hidden and hard to access when needed. Find out how knowledge sharing makes organizations more successful. Knowledge sharing sounds like a concept which “just happens” within organizations, but it’s not always the case.

Webinar - Skills - Social Media - Best of eLearning Learning - July 2009

eLearning Learning Posts

The Business Case for Measurement of Learning. LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. world, where learning and performance solutions take on a wider variety of forms and where churn happens at a much more rapid pace, what new skills and knowledge are required for learning professionals?”. What’s the ROI of a Screencast?

Top 125 Workplace eLearning Posts of 2009

eLearning Learning Posts

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009. Online Games for Teaching Business Concepts and Ideas - Kapp Notes , October 16, 2009. Part 2: A four-level framework for evaluating social network ROI. Business Casual , December 14, 2008. There’s nothing rapid about Rapid eLearning - Getting Down to Business , October 5, 2009. pcLearning4U is Open for Business - Courseware Development , October 23, 2009.

2008 in retrospect

Jay Cross

Peter Drucker said the purpose of business is to create and maintain a customer. Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Information spreading through network connections empowers workers to make decisions and take responsibility for them. The biggest challenge businesses today face is unlearning what was successful in the industrial age and learning how to prosper in the network era.

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43 Great eLearning Posts and 5 Hot Topics Including Google Buzz and iPad

eLearning Learning Posts

E-Learning along the curve: adapting to knowledge workers learning needs - The E-Learning Curve , February 18, 2010 Formally-structured approaches to learning are best deployed to novices in the relevant discipline or skill area. Sensing and Thinking - Learning and Working on the Web , February 16, 2010 Tim Kastelle (a great source of knowledge on innovation) discusses how it’s better to have a good idea than a large network to fire off any old idea.