Should We Create Courses or Just Performance Support?

Experiencing eLearning

In my last post, I shared some thoughts about why people need to actually learn and remember things, rather than assuming we can always look them up. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.

Should We Create Courses or Just Performance Support?

Experiencing eLearning

In my last post, I shared some thoughts about why people need to actually learn and remember things, rather than assuming we can always look them up. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

The Secret to Connecting Online Training to Business Performance

Docebo

In the book 70:20:10 Towards 100% Performance , author Jos Arets outlines Fredrick Winslow Taylor’s influence on the concept of separating learning and working. . The other 90% is made up of 20% social learning and 70% on-the-job, experiential learning. .

12 Ways to Get the Most Out of Your Authoring Tool

the latest Performance Management Maturity Model. investment if businesses are to enrich engagement. across the learning experience1. drive their learning success is a versatile, robust. They know that the days of learning. learning, insights, and experience.

Is There a Learning Performance Ecosystem Blind Spot?

Living in Learning

Performance support is anything that enables and/or accelerates speed-to-sustainable-performance, or speed-to-impact, or speed-to-productivity, or speed-to-competence, or speed-to-actionable-insight, or speed-to-any-damn-thing-that-drives-measurable-business-value.

Myths, Monsters & Performer Support

Living in Learning

Selling the shift from classroom training to on-line e-learning, and then back again as a compromise to protect a draft pick and a player to be named later. The biggest “sale” of all was that “Training drives performance!” which was bought hook line and sinker by business stakeholders. They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution.

POINT-of-WORK: Where to Look for Performance Support ROI

Living in Learning

Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ THE JOURNEY: In today’s business environments where: ‘Learning at the speed of need’ is the most crucial factor for success.

Leveraging 70:20:10 with Performance Support

Living in Learning

The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority. AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS

Developing a Results Driven Curriculum

PA G E 1 0 3 Define the performance goals and. the learning. learning curriculum will develop and nurture. critical skills needed to achieve a specific business. effective learning solution or curriculum. experiences that support and enable change in service.

Performance Support & “The Art of War”

Living in Learning

Learning is being “bursted” and “microed” in more granular chunks. Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Training tactics are slowly changing. Events are shrinking in size. MOOCs are unhooking linearity as a design concept. More video is being embedded.

Learning Technology: How it can support workers to deliver results

Docebo

Learning and development’s future is set to be impacted by three key factors. . For L&D to remain relevant, we need to develop new, business-focused and technology-enabled ways to support workers (and how they work) to deliver business results.

5 Reasons to Use Mobile Learning for Performance Support

Origin Learning

We are in the age of mobile devices and every business avenue is now thinking of innovative methods to train its workforce and ways to support them on the field. Now isn’t this reason enough to bank on mobile devices to impart performance support?

Performance Support Goes to the Oscars

Allison Rossett

Even though they are keen for it, many learning professionals fail to ask the right questions. Ultimately, the core question should be about the business goals that are top of mind. How can a retailer use mobile performance support to deliver business impact?

Move Beyond Learning to Applying: A Modern Management Development Program

1 kineo.com info@mplus.kineo.com 312-846-6656 Hard to believe that it’s been almost 20 years since the term “eLearning” entered the corpo- rate learning lexicon. learning nuggets. or “very ready” in learning and development in. Have we moved the needle on business.

Call It Anything But Performance Support

Living in Learning

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training paradigm. It is that Training paradigm that blocks even considering there are other options to drive performance outcomes. 70:20:10 EPSS Learning @ the Point of Work Performer Support Sustained Capability EPS moment of need point of work

PERFORMANCE SUPPORT: Is Devolution in Training Blocking Evolution in Performance?

Living in Learning

Many of my Performance Support colleagues and I have lamented over and struggled to find why the adoption of performance support technology has been so difficult. We are walled in by the myth that Training drives performance… and we have successfully evolved deeper within the walls of that paradigm to innovate and improve our learning solutions. Continuous Learning

Why your Business needs an LMS for Performance Support

ProProfs

Are you aware how do employees in an organization learn? The 70:20:10 model for Learning and Development states that individuals acquire 70% of their knowledge from job-related experiences, 20% from interactions with others and a mere 10% from formal educational events.

MOOCs and Performance Support

Your Training Edge

Businesses have historically been very bad at measuring the return-on-investment of their training programs. But many companies have started to wise up—the current business environment is too competitive for organizations to invest time and money in training without observing any impact on the bottom line. A combination of knowledge transfer and performance support. Effective performance support is embedded (i.e., Mobile learning.

The Secret to Getting Learning Results May Not Be What You Think

learning market The Secret to Getting Learning Results Isn't What You Think The Secret to Getting eLearning Results Isn't What You Think 2 3The Secret to Getting eLearning Results Isn't What You Think 1 Broadening. effective learning. organizational performance. LEARN 4.

How Performance Support Apps Are Faring In Today’s Workplaces

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ).

Performance Support Tools From Quick Reference Guides To Mobile Apps

Dashe & Thomson

On average, we forget 80% of what has happened, including what we’ve learned, in the past 30 days. of the business time—the equivalent of one day per working week—is wasted by employees searching for information to do their job effectively. But, what is Performance Support? "A

What Blocks Performance Support from Becoming a Strategic Initiative?

Living in Learning

We continue to train with hopes that some form it…some technology enhanced venue of it…some exotic blend of it…is going to produce sustained capability that produces tangible business outcomes. Discovery & Consulting EPSS Learning @ the Point of Work Learning Ecosystems Performer Support Sustained Capability learning @ point of work learning continuum LinkedIn performance support performer support

9 Formats of Performance Support Tools (PSTs)

EI Design

Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. Essentially, Performance Support Tools help in bridging the gap between knowledge acquisition and knowledge application.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

LEARNING-DOING GAP FOR. FRONT-LINE MANAGERS 4FOREWORD We’re in business to help organizations. learning-doing gap. leader and business manager, they feel good about the quality. We puzzled over the learning-doing gap and this led us to define a. business today.

Three (More) Keys to Better Performance Support

Dashe & Thomson

Handle your support with care. It appears that more Learning & Development professionals are starting to value performance support as a critical component of any blended learning program.

3 New Ways Docebo Supports Personalized Learning With Artificial Intelligence

Docebo

But companies like Amazon and Spotify have moved to hyper-personalization and beyond with predictive personalization, where AI & machine learning analyze a whole host of factors to provide recommendations. Applying Personalization to Learning.

Docebo 148

Performance Support Basics: 3 Lessons on Learning Portals

Bottom-Line Performance

Learning portals are a great example of a learner-centered solution. When designed with learners’ needs in mind, they are an excellent performance support tool. Essentially, a learning portal is an online knowledge sharing tool. A learning portal is not an LMS.

Portal 174

Top 5 Performance Support Apps for Learning Designers

Learnnovators

It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. THE JOURNEY: Connie Malamed was one of the first in the learning industry to design and develop an app for learning designers.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

1 kineo.com info@mplus.kineo.com 312-846-6656 Hard to believe that it’s been almost 20 years since the term “eLearning” entered the corpo- rate learning lexicon. learning nuggets. or “very ready” in learning and development in. Have we moved the needle on business.

Big Learning Data & Performance Support

Ontuitive

Business journals are filled with stories about the exploding arena of Big Data. There is a growing interest in gathering and analyzing a larger, richer, and more correlated set of data strands that come from an increasingly digital set of behaviors.

What Is Performance Support And Why Should You Use Performance Support Tools?

Adobe Captivate

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning.

Utilizing G-Cube LMS to Support Workforce Performance Enhancement in the BFSI Sector – Infographic

G-Cube

The ever-evolving business environment in the BFSI sector and the constant challenges it faces make the imperative need to provide effective e-learning solutions.

Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. Performance support is one good answer. <

State of the Front-Line Manager

Learning- Doing Gap Page 18 5 The Root of the. difference to how your organization performs? how front-line managers perform. how individual contributors perform, increases that show up in engagement, retention, and productivity. support industry dedicated to.