Remove Business Remove Learning Remove Performance Support Remove Support
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Microlearning Case Study: Performance Support

Upside Learning

Performance support is really about two things: the right information, at the right time. To support accurate performance across multiple instances, we could use a checklist. For infrequently performed procedures, a step-by-step guide makes sense. Interested in harnessing the power of performance support?

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Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. What is Performance Support? Performance Support is defined as guiding or training your employees in the moment they are doing work. Performance Support can take many forms.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment.

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How L&D Teams Can Leverage Learning Consulting To Meet The Enhanced Expectations From The Business

eLearning Industry

In this article, I outline how learning and performance consulting partners can support L&D teams to successfully meet the new mandate. L&D teams may not have all the skills or experience to efficiently address the rapidly changing demands of today's workplace. This post was first published on eLearning Industry.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not.

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How to Support Digital Transformation When Modernizing Legacy Software

Ontuitive

Technology is at the backbone of most businesses, but in today’s fast-paced technological landscape it’s easy to fall behind on system updates and upgrades. Improved business performance and responsiveness. Multi-pronged approaches are often best, especially when digital adoption is highly supported during the process.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.