Infopro Learning
OCTOBER 28, 2021
But why are customer service training programs essential, and how can they benefit your business? While various elements go hand in hand in creating a successful business, customer service comes in centre-stage. Every interaction the company has with a customer (or potential customer) affects the business’ bottom line.
Infopro Learning
MARCH 22, 2023
Employee training programs may start off well with dedication and focus, but over time, their effectiveness can decline due to a decrease in expertise and a shift in business priorities towards new projects, causing them to falter. What are Managed Learning Services? Why use Managed Learning Services? billion by 2031.
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Infopro Learning
SEPTEMBER 15, 2020
Why You Need a Leadership Development Program. Leadership development is incredibly important when it comes to securing the future success of your business and developing your talent can provide many business benefits, but how do you optimize your program? Aligning Training Objectives With Business Goals.
eLearning Industry
DECEMBER 9, 2019
Your learning program is a vital part of your organization’s L&D, but how exactly does it impact your business? By revisiting this tried-and-true framework and aligning it with modern learning, we can provide an actionable, step-by-step process that will maximize your ROI.
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The Customer Education Maturity Model was developed from an extensive study of the industry, including interviews with leaders in the customer learning space. It delivers a comprehensive guide to moving the needle on your customer learning program. You’ll learn: The roadmap for how superior customer learning programs grow.
learnWorlds
SEPTEMBER 12, 2023
Professional development does not stop while learning and development. Benefits of HR eLearning Programs From onboarding to continuous development, employees who undergo training are more valuable to the company. Here are some of the benefits of eLearning Programs for businesses: Increased productivity.
Infopro Learning
APRIL 2, 2024
What if we told you that the linchpin to achieving remarkable business outcomes lies within sales training ? The significance of sales training cannot be overstated in today’s hyper-competitive business landscape —it serves as the cornerstone for driving growth, securing revenue streams, and ensuring organizational success.
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How does your customer education program stack up against industry leaders? Find out in this short Customer Education Maturity Model Self-Assessment checklist which will help you determine which of the 5 maturity stages your program is in today: Step 1: Train Your Customers. Step 3: Personalize Learning.
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As the learning industry matures, one question comes up time and time again in our conversations with customers about their learning programs: “How do we measure the business impact of extended enterprise learning initiatives?”.
Speaker: Lonna Jobson, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity
Accurately reporting the Return on Learning for an eLearning program is more complex than a traditional ROI calculation can convey. Measuring how effectively the learners apply the content, as well as the overall impact of training on the business and its culture, requires precise planning and a variety of tools.
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Why Upskilling Is On Everyone’s Mind When creating a learning strategy, its easy to get bogged down in the details and not see the whole picture Individual components like onboarding, compliance training, leadership development, and skills development programs can be complex ordeals.
Speaker: Margie Meacham, Chief Freedom Officer of Learningtogo, LLC
Why isn't your eLearning program achieving the desired results? The answers to these questions lie in new scientific research on how online learning can actually alter the structure of the brain -- and these changes might be inhibiting learning, making your employees physically ill, and motivating them to run from you as fast as they can.
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Our dependence on digital platforms and mobile devices has impacted not only the way we communicate, but the way we learn, as well. In fact, 47% of organizations have already incorporated mobile learning into their training programs.
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How to Drive More Successful Learning Most business leaders agree that learning and development programs are essential to up-skilling their staff and improving the organization. But even the self-reported success rates of these L&D programs often fall short.
Speaker: Jerry Zandstra, Co-Founder, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity
Traditional return on investment (ROI), while a long standing and important concept in the business world, often falls flat when it comes to showing the full picture of a learning initiative. You will learn: The three groups in your company with a real stake in eLearning.
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