Remove Business Remove Mashups Remove Performance Support Remove Social Search

Workscaping, part 3 of n

Jay Cross

My class at Harvard Business School has the distinction of being the last not allowed to bring portable calculators to exams. (A I search or ask people when I need to know. If I have a good network of savvy colleagues, I can ask them for advice (“social search”). “I Now they must assess the tradeoff of putting knowledge in the worker’s head (learning) or putting it in an outboard brain (performance support). Sources of knowhow.