Malicious metrics

Clark Quinn

The notion was what we irreverently termed the ‘Cosmo quiz’, those quizzes that appeared in Cosmopolitan magazine about “how good a Y” you are, where one takes quizzes and then adds up the score. What’s the business relationship? Like others, I have been seduced by the “what X are you” quizzes on FaceBook. I certainly understand why they’re compelling, but I’ve begun to worry about just why they’re so prevalent.

Training Metrics and ROI: Formulas and Descriptions

Roundtable Learning

As a learning and development professional, do you have the right training metrics to show management the value of your training program? Why You Need To Track Your Training Metrics. The first step in setting metrics for your training program is to ensure that you have the right goals.

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What Are Your Training Metrics Actually Measuring?

Your Training Edge

Much has been written on the subject and many experts have weighed in on what they consider to be the most crucial training metrics ( here are my top 10 ). Other people have suggested implementation, application, business impact, and ROI. business impact).

4 Training Effectiveness Metrics to Track Your L&D Fitness

Absorb LMS

Check out these four metrics to see if you have a healthy pulse on achieving your learning and development and business goals. Treat feedback like you would a Net Promoter Score. For sales reps, you can directly tie L&D to the bottom line by reviewing specific metrics like number of sales orders secured and the actual value of sales made post-training. The post 4 Training Effectiveness Metrics to Track Your L&D Fitness appeared first on Absorb LMS.

7 Ways To Use LMS Metrics To Create More Targeted eLearning Resources

TalentLMS

In this article, we’ll share seven tips to transform LMS metrics into a targeted plan of eLearning action. How To Use LMS Metrics For Targeted Online Training Resources. The analytics gathered by our phones, apps, and browsers help big business, but they help us too.

Learning Evaluation, Step 2: Define Metrics

Watershed

Here, we'll discuss the second step in the learning evaluation process—identifying the success metrics most appropriate to the organization. How do I select success metrics? When choosing success metrics, we recommend a collection of metrics that cover as many of the five areas below.

Get Actionable Learning + Performance Data into Managers’ Hands with Axonify Team Metrics + Compare

Axonify

You’d think this quote was from a modern business strategist, but it’s actually Sherlock Holmes (aka Sir Arthur Conan Doyle) in the 1892 short story A Scandal in Bohemia. Nevertheless, this statement applies directly to today’s business world. At the same time, L&D teams want to evolve from cost centers to strategic business partners. L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction.

Why ‘Hours Worked’ is a Misleading Engagement Metric

Growth Engineering

We just need to get our hands on the elusive engagement metric. Researchers, writing for the Harvard Business Review (HBR), decided to set out on a mission to find out about engagement once and for all. Employee B – Working Long Hours with a Low Engagement Score.

Why ‘Hours Worked’ is a Misleading Engagement Metric

Growth Engineering

We just need to get our hands on the elusive engagement metric. Researchers, writing for the Harvard Business Review (HBR), decided to set out on a mission to find out about engagement once and for all. Employee B – Working Long Hours with a Low Engagement Score.

Get Data Smart: How to Measure Effectiveness Using Learner Engagement Metrics

Leo Learning

User-generated video is a great way to encourage peer-to-peer knowledge sharing, but it can also be an unexpectedly powerful tool to help you measure the business impact of learning. For most L&D departments, the focus is generally on measuring attendance and satisfaction scores.

What is Net Promoter Score

ProProfs

Well, if you are a business owner and not sure what your customers think of your product or service, it’s time you start surveying them. With Net Promoter Score (NPS) you will be able to measure their loyalty and drive business growth. What is Net Promoter Score.

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Multiple metrics can prove eLearning's appeal

Aptara

Multiple metrics can prove eLearning's appeal. Business leaders aren't into vague ideas about the value or importance of new policies or tech changes. Harsh cautioned against using user satisfaction scores as the be-all and end-all of eLearning monitoring.

Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

Talented Learning

If you sell instructional content, your data can tell you how your business can do better. Our industry tends to jump on jargon bandwagons and talk about concepts like xAPI and data warehouses and business intelligence. It’s important to start with your business questions.

How to Measure Customer Value (And Why It Matters)

Talented Learning

Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. Business-minded learning professionals will find her guidance practical, relevant and useful. And how can you reflect this in customer-focused metrics?

Why Data Should Drive Your Training Strategy

KnowledgeCity

That’s why tracking engagement—via metrics like login frequency and time spent in training—is key. Performance metrics help sort learners. A couple key performance analytics you’ll want to keep an eye on are: Assessment scores—who is doing well?

The Business Impact Award

CLO Magazine

The Business Impact Award is for learning executives who have implemented a significant measurement or evaluation program that has demonstrated exceptional business impact from their workforce development programs. Strategy 2019 LIP Practitioners Business Impact Award

The Nature of Business Tribes

CLO Magazine

In business, tribes are often social groups linked by a leader, shared purpose or goal, common culture or organizational boundary. Belonging to a tribe in business can infuse hope among team members and awaken collaborative instincts. Tribal Forces in Business.

Can you attribute business results directly to training?

Axonify

Yes, it is possible to directly attribute changes in business results to specific training activities. We can all recite the four levels of the Kirkpatrick Model (reaction, learning, behavior, results), but we still can’t prove the impact of training on business results.

How upskilling turned everyday employees into ardent advocates for change

CLO Magazine

PwC may be best known as a tax and auditing services firm, but its consultants are expected to be knowledgeable about all financial and business trends. So all of our upskilling efforts have to be focused on business outcomes, client outcomes and people outcomes,” Atkinson said.

Learning Data: The real definition and how you can prove business impact

Axonify

If you’re like most learning organizations, you’re currently tracking metrics such as: Online course completions. Test scores. Does this data show that your training positively impacted business results? It actually has nothing to do with business impact, which also takes more time to measure than is typically allowed. Modern learning metrics. This will help you directly correlate learning activity with changes in other metrics. What is learning data?

The Business Partnership Award

CLO Magazine

The automaker wanted to completely revamp its learning business model from something primarily supported by training on a local or regional basis to something that was consistent across the globe. The post The Business Partnership Award appeared first on Chief Learning Officer - CLO Media.

How Employee Performance determines the Success of Your Training Program

eFront

It’s also an excellent way to gauge how employees are able to contribute to the business. And its best benefit – it is an avenue for rewards and recognition of the business’ top employee performance and thus, also an instrument for augmenting both employee morale and productivity.

How to Measure the Business Impact of Your Workforce Training Programs

EI Design

Given the significant investment on time and money organizations make on workforce training programs, there is an intrinsic need to ascertain its impact on business. Challenges in measuring the business impact of your workforce training programs. Focus on L&D Metrics is Not Enough.

The 3 Key Employee Training Reports to Help Prove Value to Your Manager

Melon Learning

Here we discuss the top 3 metrics that can help you along the way in this endeavour. #1 Of course, the scores can also be analyzed at individual or group learner level, so concrete strategies are put in place to address the issues you’ve identified. #2 LMS eLearning Metrics

6 LMS shortcomings that prevent it from meeting business needs

Axonify

The LMS doesn’t deliver learning in a way that drives business impact. This is what grows your business and your profits, and this is what provides you with a competitive advantage. The LMS doesn’t track metrics that can tie training to business results.

New Research: Best-in-class corporate learning approaches that drive business results

Axonify

The lightening-fast pace of business, combined with the integration of technology, increased customer demands and the need to support multi-generational workforces, have called attention to the importance of changing the way learning leaders have traditionally approached corporate training.

How to Set Good Business Goals for Learning Programs

Watershed

And the first step in the model is defining the business goal that your learning program will be designed to address. This is a vital step, as targeting the wrong business goal (or no goal at all) will mean the rest of your design will be working toward the wrong target.

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Measurement and Evaluation: Why Bother?

CLO Magazine

If you are running learning like a business, then the learning should be tied to some organizational goals like increasing sales by 4 percent or reducing defects by 10 percent. So, I would argue that everyone should have a measurement and evaluation strategy and that you certainly cannot run learning like a business without one. The Business Of Learning metrics and measurement

New Research: Best-in-class corporate learning approaches that drive business results

Axonify

The lightening-fast pace of business, combined with the integration of technology, increased customer demands and the need to support multi-generational workforces, have called attention to the importance of changing the way learning leaders have traditionally approached corporate training.

Curated Insights: The Human Side of Extracting Business Value from Information

CLO Magazine

For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. Big data and business intelligence are not enough. To succeed in business, we must do better than consume content.

Running Corporate Learning as a Business: Top Trends for 2016

PDG

But it seems like nobody is addressing the real question: How will learning align with and drive the business? So pardon me for poking my head from the woodpile and sharing the five key trends for running learning as a business. Yeah, yeah, I know.

New Research: Best-in-class corporate learning approaches that drive business results

Axonify

The lightening-fast pace of business, combined with the integration of technology, increased customer demands and the need to support multi-generational workforces, have called attention to the importance of changing the way learning leaders have traditionally approached corporate training. Attendees were keen to find practical ways to address the new needs of businesses and employees alike. 16% increase in customer/patient satisfaction rates/scores.

6 LMS shortcomings that prevent the LMS from meeting business needs

Axonify

The LMS doesn’t deliver learning in a way that drives business impact. This is what grows your business and your profits, and this is what provides you with a competitive advantage. The real bottom line: there is no way to accurately assess ROI with the LMS and that’s just not good enough to meet today’s modern business needs. The LMS doesn’t track metrics that can tie training to business results. For this, the metrics offered by the LMS are virtually useless.

16 Apps and E-Tools to Kickstart Your Business

ProProfs

They can help you manage finances, accounting, marketing, content creation, and many other areas of business. In fact, the more your business grows, the more tools you need to ensure that you cover everything. Google Analytics – For Tracking Performance Metrics.

16 Apps and E-Tools to Kickstart Your Business

ProProfs

They can help you manage finances, accounting, marketing, content creation, and many other areas of business. In fact, the more your business grows, the more tools you need to ensure that you cover everything. Google Analytics – For Tracking Performance Metrics.