Social Media Metrics

Clark Quinn

I continue to get asked about social learning metrics. Until we get around to a whitepaper or something on metrics, here’re some thoughts: Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution. Frankly, even activity is a metric. Metrics for informal learning aren’t rocket science, but instead mapping of best principles into specific contexts.

5 Onboarding Metrics You Should Be Tracking (and Why)

Epilogue Systems

Without specific goals and metrics to tell you how things are progressing, you will be unable to improve your user adoption rates. Defining and tracking onboarding metrics lets you know how well you’re succeeding at the onboarding process. Wondering what onboarding metrics to track and how to use them for greater employee and business performance? Think holistically when choosing what to measure and what goals you should have around each metric.

Learning Measurement: Top Tips From Industry Experts

Talented Learning

And the vendor community is responding in spades. Last summer, I started a new series that highlights the best advice I’ve heard from guests on our podcast, The Talented Learning Show and our long-running, live monthly webinar series.

ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. Support - ROI Calculator Training & Support Return on Investment Calculator Investing in Learning: Consider Value, Not Just ROI ROI, or return on investment, is king in today's business world. BPM and workflow technologies have been able to achieve significant gains in productivity Metrics Recently, functional managers have begun using eLearning to meet business objectives.

Partnering Well on a Rapid Timeline

Speaker: Becci Zweirs, Learning Projects Leader, Inno-Versity, Miriam Taylor, Chief Learning Strategist, Inno-Versity, and Pam Whetstone, Training Development Manager, Williams-Sonoma

Any eLearning professional can tell you that each project has its own unique challenges - but no matter what you're facing, those who have been there before can help. Join experts from Inno-Versity and William-Sonoma for an in-depth case study that will take you from discovery to creation and deployment of a complex eLearning project, all in 9 months using in-house resources.

Learning System Vendors Support Ratings

eLearning 24-7

There has never been an accurate number of how many learning system vendors actually have a training department, let alone trainers who provide said training, or customer education. Every vendor will state to you, if asked, how great is their support. However, behind the scenes, some of those vendors who say we are above 90%, are well, lying ( I can find no easy way to say this). Not every vendor has bad or average support. It asks for metrics from the vendor.

10 Things Vendors Can Teach You About Building an Internal Learning Business

CLO Magazine

Most learning leaders use any number of vendors to carry out the design, development and delivery of their internal learning agenda. In a way, the learning department is also a vendor, just in a different context. Here are 10 readily transferable steps to take to build and grow your department that parallel those in the most successful vendors. Create a business plan and structure. Successful vendors create back-office systems to allow flawless execution.

The Only Training Metric that Matters

The Learning Circuits

There is only one training metric that matters: the person responsible for the training program gets promoted. Any other metric, be it smilesheets or increased organizational productivity, or stock price, is only ammunition. But there are at least three reasons why this is the critical metric. Finally, selfishly, I wear two hats, one as consultant, and one as simulation vendor.

Is Your Business Data Really Worth Keeping?

Talented Learning

Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. Business Data: Blessing and Curse. For business, data is the lifeblood of digital transformation. There are multiple reasons why your business should create a data purge strategy. Long story short: storage vendors are running a business, just like you do.

How to Get What You Want from Vendors

CLO Magazine

Should technology malfunction or no longer serve its purpose, it would be seamlessly replaced with the help of an honest, easy-to-work-with vendor. CLOs and learning leaders who have strong relationships with learning technology vendors know, when substantial learning technology investments are at the center of the conversation, honest and thorough discussions are vital. AnnMarie Kuzel : How far in advance should the CLO start communicating with the vendor?

Business Is Learning

CLO Magazine

Now before we go too far, I am not saying corporate learning should ignore the business outcomes of what you do. Perform sophisticated statistical modeling, use a regression analysis and continue to do all the things a modern data-driven business function should be expected to do. Furthermore, I am not arguing you should ignore traditional learning metrics like completion and satisfaction. What is the killer app for business in the 21st century? It is business.

How to Build a Business Case for Learning Technology | A Business Value Flowchart

Degreed

Perhaps you’ve even started strategizing how your chosen vendor will integrate with your existing tech ecosystem. They show impact by comparing behavior (or other metrics) before and after live or virtual classes, online courses, or longer-term development programs. But it also includes some metrics you might not know, like payback period , total cost of ownership (TCO), net present value (NPV), and internal rate of return (IRR).

How Roche Diagnostics Used Training as a Business Strategy

Bottom-Line Performance

On Thursday, January 17th 2013 I attended “Training as a Business Strategy,” a CIASTD session led by Jennifer Zinn, VP of Commercial Education and Communications at Roche Diagnostics. The above issues may all be legitimate reasons to develop training, but, too often, the person making the request is completely disconnected from thinking about what people need to DO in their jobs and what business outcome the training is supporting.

6 Steps to Align L&D with Your Business

Degreed

But true transformation cannot come from one siloed sector of the business — nor can it be achieved simply by purchasing a new tool. For technology investments to have a real impact, HR and L&D need to align with the larger business.

Training Software for small business

Ed App

Good training is very important for small businesses as staff are far more likely to take on multiple roles or responsibilities within the organization. This is crucial so that a small business can provide the best service and remain competitive. Good training software for small business will make creating, delivering and tracking your training simple and hassle-free. So, you need to know you can rely on the vendor to fix issues. eLearning small business training

The Language of Business

CLO Magazine

Its global presence means Campari employees often do business with clients in other countries, making language barriers a frequent concern. The programming took a one-size-fits-all approach that wasn’t meeting every learner’s needs, and the vendor didn’t provide enough metrics to track learners’ progress. The post The Language of Business appeared first on Chief Learning Officer - CLO Media. Katie Nielson, chief education officer at Voxy.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. Today, we discuss these questions and more with Dave Derington , Director of User Enablement at Azuqua , a cloud integration-as-a-platform (iPaaS) provider that makes it easy for anyone to set-up automated digital workflows across business applications. Metrics.

Taking Your Training Business Global

rapidLD

Taking Your Training Business Global. This will most definitely add a degree of complexity to your Training Business. With a global rollout, you will likely choose to view your training business regionally. Generally, you’ll want to ensure your training platform (if licensed from a Learning Management vendor & not home-grown) looks like your customer-facing website. Does your vendor’s user interface support the languages you need to offer?

Five Ways to Buy an LMS You Will Hate!

Talented Learning

Some people even think customer dissatisfaction is the reason there are 700 LMS vendors. I’ve spoken with hundreds of vendor references over the past few years and I have found plenty of buyers who say they love their LMS — although I also find many more who are neither thrilled nor dissatisfied. Does the vendor deserve the blame? But failure to buy wisely is not a vendor’s fault. Evaluate Unqualified Vendors.

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LMS RFP Tips: How to Find Your Best Learning Technology Fit

Talented Learning

RFPs help buyers get organized, formalize requirements, evaluate vendors logically, create a historical record and show vendors you are serious. It is a document buyers send to relevant suppliers, outlining the business need, buying parameters and requirements. It also includes instructions on how and when vendors should submit a response. Your LMS RFP should be that metric. Excel is good at capturing binary answers, and it makes vendor comparison easy.

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How to select an LMS vendor that’s here to stay

LearnUpon

There are many reasons why companies decide to explore the highly crowded pool of LMS vendors and begin the task of evaluation. Whatever your relationship with your LMS vendor, it’s difficult to find yourself pushed into an accelerated search for a replacement solution. With dozens of vendors entering and leaving the market every year, many organizations find themselves in this unenviable position. Test the vendor’s approach to product development.

Is it Time to Switch to a New LMS?

Meridian

There are numerous reasons why these organizations are unhappy with their LMS vendor. Over time, the organization has evolved, and training requirements have changed, but often their legacy LMS is no longer fit-for-purpose or the vendor doesn’t provide adequate support and services to meet the client’s developing needs. With the increase in remote work, many organizations need a better learning platform and vendors who do not overpromise and under deliver on their product roadmaps.

5 Reasons Why an Extended Enterprise LMS is Right for Your Business

Web Courseworks

Here are five reasons why an Extended Enterprise LMS could benefit your business. Unlike internal employee training it is easy to measure the business impact of extended enterprise learning. Compare trained vs. untrained groups or individuals in any metric you are tracking such as renewals support calls or channel sales performance to determine the measurable impact. Extended Enterprise LMS can help your company make money, save money, and accelerate your pace of business.

Does Your Business Really Need an LMS? Straight Talk with “The eLearning Coach”

Talented Learning

In only 30 minutes we compared notes about all sorts of issues of interest to business-minded learning professionals. What should you consider when choosing an LMS for business ? How do tools like xAPI and CRM integration make it easier to link learning with business results? But since then a flood of new vendors have entered the market, thanks to the rise of cloud-based applications and other digital advances. Why does each vendor win new business opportunities?

Results Out: 2020 Measuring the Business Impact of Learning Report

Instilled

LEO Learning and Watershed’s measuring the business impact of learning report is now available to download. This annual survey (from our sister companies within the Learning Technologies Group) measures the learning industry’s progress towards learning that is measured against business impact. Since 2017, more than 1,300 L&D professionals have been surveyed on their approach to learning measurement in the ‘measuring the business impact of learning’ report.

Curated Insights: It’s past time for L&D to show business results

Axonify

The business impact of learning is still seen by many as a mythological entity, like the sasquatch, or the unicorn. Rather, they’ve never been shown the true impact L&D can have on the business. This month’s curated insights focus on the ongoing challenge of connecting workplace learning to measurable business results—and what could happen to L&D teams if they can’t solve this problem very soon.

Curated Insights: It’s past time for L&D to show business results

Axonify

The business impact of learning is still seenby many as a mythological entity, like the sasquatch, or the unicorn. Rather, they’ve never been shown the true impact L&D can have on the business. This month’s curated insights focus on the ongoing challenge of connecting workplace learning to measureable business results—and what could happen to L&D teams if they can’t solve this problem very soon.

5 Tips for a Smooth LMS Integration

Meridian

Is this the best person to tie in the business processes/initiatives with regards to training or is there another level of management that controls this function? What business problems or issues will the LMS need to address? Stakeholders need to agree on specific requirements first, rather than spending implementation time with the vendor while internal discussion and debate is going on. Create a Plan with Metrics.

2020 LMS Trends: An Analyst’s Extended Enterprise Learning Predictions

Talented Learning

But the industry’s unbridled expansion started to lose steam a couple of years ago, when vendors began seeking growth through acquisition. And as vendors focus more heavily on gaining market share dominance, buyers should prepare for further M&A confusion, uncertainty and disruption. In comparison to specialized extended enterprise solutions, these vendors rarely (if ever) spend R&D dollars on pure extended enterprise innovation. New year. New decade.

How to Find The Best Cloud Solutions Provider for Your Business

Hurix Digital

Most businesses today are gradually moving to the cloud to reduce costs, streamline workflows and eliminate the need for in-house IT hardware and personnel. One of the biggest perks for enterprises shifting to the cloud is that they can focus on their core business functions while their cloud solutions provider takes care of all cloud maintenance activities such as tackling IT concerns, support, backup and security. Avoid vendors offering a one-size-fit-all solution.

Running Corporate Learning as a Business: Top Trends for 2016

PDG

But it seems like nobody is addressing the real question: How will learning align with and drive the business? So pardon me for poking my head from the woodpile and sharing the five key trends for running learning as a business. They are responsible for preparing the workforce to fulfill the company’s business goals; why would they be an afterthought in the planning process? Your CEO wants innovation to drive positive change in business metrics.

Learning Analytics: Big Demand, But Bigger Challenges?

Talented Learning

It’s also about identifying relevant, useful data and applying it consistently to improve business practices and results, over time. Taylor, these results reflect a continued shift towards the improvement of L&D business practices. At the same webinar, we also asked participants, “How do you analyze learning behaviors and business impact?” Many told us that they want to demonstrate how training initiatives contribute to business performance.

Podcast 18: Driving SaaS Customer Success – With Samma Hafeez of Thought Industries

Talented Learning

EPISODE 18 – TOPIC SUMMARY AND GUEST: Customer success has become an obsession among high-growth companies – especially software-as-a-service (SaaS) vendors. Today, we discuss these questions and more with expert, Samma Hafeez , VP of Customer Success at Thought Industries , a learning platform provider that helps businesses educate their external audiences. As customer success practices mature, metrics continue to evolve. So you focus exclusively on the business of learning?

ROI 8

Top 10 Learning Systems for 2021

eLearning 24-7

For example, if a vendor says we will do this in X year, but in the previous years, their roadmap completion rate is 35%, then the probability they will do everything on their roadmap for the upcoming year, is remote. . I never understood why so many vendors think old school is fine.

LMS Innovation: Where’s the Value?

Talented Learning

If you follow my writing — even casually — you know how excited I am about the direction of LMS innovation and its ability to help organizations create business value. We founded this blog to research the industry and provide fiercely independent reporting and analysis of learning for measurable business impact. One of those opportunities was with SpongeUK , where I explained how LMS innovation is helping businesses create new revenue streams.

Extended Enterprise Learning Systems: Shifting Into High Gear

Talented Learning

For more than five years, I’ve been talking and writing nonstop about the business value of extended enterprise learning. And their success is good for your business. There are additional reasons why this strategy makes good business sense. If you compare metrics for trained versus untrained customers, you’ll find that trained segments tend to: Rely less on customer support and contact center resources. Relevant metrics make all the difference.

Emerging Need to Outsource Training: Knowing About Extended Elearning Management Systems

G-Cube

Therefore, companies look for the best vendors for e learning management systems (LMS) to outsource training more effectively and conveniently. But, before you select any vendor, it is crucial to determine whether your business needs to outsource training. Organizations do not have to wait for external vendors or trainers before assigning the right kind of course to the right learner. Today, there are ample of training outsourcing vendors available in the market.