Business MindTouch Resources Security 
Tony Karrer
MARCH 3, 2008
Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. I've not really seen good examples of business cases (future ROI) for using these tools.
learnWorlds
MARCH 30, 2022
AppDirect Resource Center. Summary: Connect with Alex to learn more about customer success, reduce churn and increase growth for your SaaS business. Accolades: Top 25 Customer Success Influencers in 2017 (By Mindtouch). Workable Resources. Led many successful projects for LinkedIn and other companies. Case Study].
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