Should We Create Courses or Just Performance Support?

Experiencing eLearning

This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.

Should We Create Courses or Just Performance Support?

Experiencing eLearning

This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.

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Myths, Monsters & Performer Support

Living in Learning

The biggest “sale” of all was that “Training drives performance!” which was bought hook line and sinker by business stakeholders. They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSO

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

Developing a Results Driven Curriculum

PA G E 1 0 3 Define the performance goals and. critical skills needed to achieve a specific business. design a curriculum solution that: • has a clear goal tied to a well- articulated business problem, • meets the needs of your target. of addressing a business need.

POINT-of-WORK: Where to Look for Performance Support ROI

Living in Learning

Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic.

Performance Support Boost Employee Productivity

Epilogue Systems Video

If you and your company struggle with retention of new skills and content, then a performance support system might be exactly what you need. In this video, we go over how a performance support system, also called an EPSS , helps eliminate a huge amount of these unnecessary steps.

Leveraging 70:20:10 with Performance Support

Living in Learning

Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority. AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS

Performance Support & “The Art of War”

Living in Learning

Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Training tactics are slowly changing. Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded.

Is There a Learning Performance Ecosystem Blind Spot?

Living in Learning

Performance support is anything that enables and/or accelerates speed-to-sustainable-performance, or speed-to-impact, or speed-to-productivity, or speed-to-competence, or speed-to-actionable-insight, or speed-to-any-damn-thing-that-drives-measurable-business-value.

12 Ways to Get the Most Out of Your Authoring Tool

the latest Performance Management Maturity Model. investment if businesses are to enrich engagement. As a busy L&D professional, you want to spend more. training data, you’d have had to pay a variable fee, with the potential for spiraling costs as your business.

Microlearning Offers On-Demand Performance Support | OttoLearn

OttoLearn

Training is not always the solution busy employees need; on-demand performance support is an efficient solution to in-the-workflow information needs

Introduction to Performance Consulting

InfoPro Learning

In the last couple of years, performance improvement has become a key focus area for organizations across the world. To maintain a competitive advantage and increase their company’s market share, business leaders are increasingly investing in performance consulting.

CRM + Performance Support = Business Value

Ontuitive

High CRM implementation failure rates are well-known. Analysts such as Gartner, AMR, and Forrester Research have been studying the problem for more than a decade and each has issued alarming failure statistics at various times

THE EVOLVING FACE OF EMBEDDED PERFORMANCE SUPPORT

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. How are embedded performance support solutions being used in workplaces around the world?

Three (More) Keys to Better Performance Support

Dashe & Thomson

Handle your support with care. It appears that more Learning & Development professionals are starting to value performance support as a critical component of any blended learning program.

Call It Anything But Performance Support

Living in Learning

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training paradigm. It is that Training paradigm that blocks even considering there are other options to drive performance outcomes. 70:20:10 EPSS Learning @ the Point of Work Performer Support Sustained Capability EPS moment of need point of work

5 Reasons to Use Mobile Learning for Performance Support

Origin Learning

We are in the age of mobile devices and every business avenue is now thinking of innovative methods to train its workforce and ways to support them on the field. Now isn’t this reason enough to bank on mobile devices to impart performance support?

MOOCs and Performance Support

Your Training Edge

Businesses have historically been very bad at measuring the return-on-investment of their training programs. But many companies have started to wise up—the current business environment is too competitive for organizations to invest time and money in training without observing any impact on the bottom line. A combination of knowledge transfer and performance support. Effective performance support is embedded (i.e.,

PERFORMANCE SUPPORT: Is Devolution in Training Blocking Evolution in Performance?

Living in Learning

Many of my Performance Support colleagues and I have lamented over and struggled to find why the adoption of performance support technology has been so difficult. We are walled in by the myth that Training drives performance… and we have successfully evolved deeper within the walls of that paradigm to innovate and improve our learning solutions.

Why your Business needs an LMS for Performance Support

ProProfs

While businesses are investing time, money and effort to upskill their employees, but the harsh reality is – not all of the imparted knowledge is retained. I would suggest the use of performance support to extend formal training. How to Use an LMS for Performance Support.

Overcoming Performance Bias in Employee Promotions

Absorb LMS

With four generations in the workforce, all with differing backgrounds and life and job experiences, human resources and corporate management need to be aware of how performance bias creeps into their workday. Best Practices Best practices e-learning Evaluation Performance support

How Performance Support Apps Are Faring In Today’s Workplaces

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ).

Big Learning Data & Performance Support

Ontuitive

Business journals are filled with stories about the exploding arena of Big Data. There is a growing interest in gathering and analyzing a larger, richer, and more correlated set of data strands that come from an increasingly digital set of behaviors.

The Secret to Connecting Online Training to Business Performance

Docebo

In the book 70:20:10 Towards 100% Performance , author Jos Arets outlines Fredrick Winslow Taylor’s influence on the concept of separating learning and working. . Connecting It All To Business Performance.

Performance Support Goes to the Oscars

Allison Rossett

Ultimately, the core question should be about the business goals that are top of mind. How can a retailer use mobile performance support to deliver business impact? This is just the beginning of the use of performance support in retail via mobile devices.

What Blocks Performance Support from Becoming a Strategic Initiative?

Living in Learning

We continue to train with hopes that some form it…some technology enhanced venue of it…some exotic blend of it…is going to produce sustained capability that produces tangible business outcomes. Discovery & Consulting EPSS Learning @ the Point of Work Learning Ecosystems Performer Support Sustained Capability learning @ point of work learning continuum LinkedIn performance support performer support

Exploring the Benefits of Performance Management System for Modern Corporates

G-Cube

In today’s fast-paced world, organizations consider delivering performance-based learning solutions through corporate training. A robust performance management system (PMS) helps to boost overall organizational performance and attain competitive goals.

Performance Support Basics: 3 Lessons on Learning Portals

Bottom-Line Performance

When designed with learners’ needs in mind, they are an excellent performance support tool. A learning portal should be: Inclusive: Your portal design should support diverse communities. Learner-centered: Traditional training tends to be very “business-centric.”

Portal 174

How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems.

Tips for Managing Performance Improvement

InfoPro Learning

I have been pondering on the topic-Performance Improvement. For those reasons, it greatly motivates me to witness this transition from a conventional training mindset to that of a performance improvement mindset. Performance Improvement in a nutshell. Poor business processes.

Your Performance Support Doesn't Speak xAPI? 3 Reasons it Should

Ontuitive

However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. In a nutshell, learners go about their business learning stuff from a system like Ontuitive that supports xAPI.

HOW PERFORMANCE SUPPORT APPS ARE FARING IN TODAY’S WORKPLACES

Learnnovators

Thanks to the ubiquitous nature of mobile devices and the amazing power fuelled by their ever-expanding features, mobile apps are enabling us perform at our workplaces in ways never imagined before! Mobile Apps Will Transform All Business Processes – Is Your Company Ready?

9 Formats of Performance Support Tools (PSTs)

EI Design

Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. Essentially, Performance Support Tools help in bridging the gap between knowledge acquisition and knowledge application.

7 ways business skills training can improve team performance

Learning Pool

7 ways business skills training can improve team performance So, how do you make business skills training effective and improve team performance?