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Interview with Jack Phillips on ROI for eLearning

Mindflash

Jack Phillips is founder and CEO of the ROI Institute, Inc., Phillips developed the ROI Methodology™, a critical tool he has used for measuring and evaluating programs such as training, human resources, technology and quality programs and initiatives.

E-Learning vs. In-Person: A False Dichotomy

The Performance Improvement Blog

Although this is obviously a marketing piece to promote Citrix Online’s GoToMeeting Corporate product and does have some useful suggestions for selling Web-based programs internally, it sets up a false dichotomy: online vs. in-person. No one can deny that online programs offer a substantial cost savings over in-person training and conferences. As much as 40 cents of every dollar spent on in-person training goes to travel and lodging costs, studies show.

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eLearning ROI Case Study: How To Maximize Your Returns

EI Design

I share an eLearning ROI case study that demonstrates how L&D teams can improve and maximize the ROI of corporate training. This demonstrates how you can maximize the ROI by adopting our approach, based on Kirkpatrick’s model of training evaluation. eLearning ROI Case Study.

The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

Evaluating Learning Analytics and Measuring ROI. Data Points to Prove the ROI of Learning Analytics. Most of the time, companies collect big data from external sources to help the business serve customers more effectively, become more efficient, and increase profits.

Why Investing in Learning Analytics Makes Business Sense

EI Design

This is accompanied by two equally important questions—did it create the required impact the business was seeking, and did it create the Return on Investment (ROI) to justify the training spend? Get the pointers necessary to see if positive ROI is being generated.

Do You Have a CEO-Friendly Scorecard?

CLO Magazine

Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. In 2010, the ROI Institute conducted a major study sponsored by the Association for Talent Development to understand the executive view of learning and development investments.

CFO, Friend or Foe?

CLO Magazine

The CFO is one of the most critical jobs in an organization; that person will steer the organization properly through economic cycles. For more than 100 years, CFOs have been using ROI for capital expenditures. Have them review program costs that would be included in an ROI analysis.

Here’s the latest thinking on measurement, analytics and reporting

CLO Magazine

Application, Impact and ROI. For years, surveys of learning professionals have shown plans to significantly increase higher-level measurement (level 3 application, level 4 impact and level 5 ROI). In other words, don’t just stop with level 4 impact and level 5 ROI.

Weighing the Options: Different Schools of Thought

CLO Magazine

“Now everybody is under the gun, and for the most part training budgets and training providers have failed to demonstrate business value.” Jack Phillips, chairman of ROI Institute Inc., Phillips, who started the ROI Institute in 1993 and has written a number of books on the subject, adds a fifth level, return on investment, to the taxonomy. To measure level 4, or impact, Phillips said learning leaders take the predetermined outcome measure.

The Elevator Pitch for Trainers

Training Industry

The conversation that began with Kirkpatrick and continues with Phillips takes place at virtually every training conference, is represented as an article in almost all training publications and is a topic of debate whenever training professionals meet. The dialog focuses on metrics, or the lack thereof; ROI and the challenge of measuring it; and the meaning of “business impact.”

Free L&D webinars for December 2019

Limestone Learning

December is notoriously busy, but if you find yourself with a free hour, why not check out a free webinar? It might get you thinking about your business now in the future. Retailers are facing unique challenges in today’s volatile business world. Here’s where ROI comes in.

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Free L&D webinars for April 2020

Limestone Learning

Thursday, April 2, 2020, 10AM – 11AM PT: From In-Person to Virtual Learning – The Time Is Now! Other times, there’s a need to forecast an ROI based on participant perception of program content. Forecasting ROI provides an indicator of the potential success of a program.

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Expert Panel: Learning Transfer, Chatbots, and Measurement

Mobile Coach

Her second book, Making Change Work: How to Create Behavioral Change in Organizations to Drive Impact and ROI, co-authored with Jack and Patti Phillips of the ROI Institute, was published in 2016 by Kogan Page. Expert Panel: Learning Transfer, Chatbots, and Measurement.

Free L&D webinars for October 2019

Limestone Learning

Tuesday, October 1, 2019, 9AM – 10AM PT: Demonstrating the ROI in Leadership Development Organizations worldwide spend billions on leadership development; yet, for many organizations, little evidence exists that those investments are paying off.

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Commonly Used Training Evaluations Models: A Discussion with Dr. Will Thalheimer

Convergence Training

People talk about the Philips model (aka ROI) , the Kaufman model , Roger Kaufman’s work, and Rob Brinkerhoff as well through the success case methodology. The Philips/ROI LearningEvaluation Model. I think we decided we’re going to talk about the Philips ROI model now.

Free L&D webinars for May 2018

Limestone Learning

Tuesday, May 1, 2018, 11AM – 12PM PT: The ROI Dilemma: Measuring Results of Your Learning Programs (Free for ATD members) Significant resources are being allocated to training and development across most organizations, but many companies still find themselves unsure of results.

Reflections on Learning Solutions Conference 2014 (Part 2)

Unicorn Training

Fresh back from sunny Orlando, Unicorn CEO Peter Phillips reflects on the key themes of LS Con 14. But research shows no correlation between happy sheet data and business performance, and the Will Thalheimer curve (see part 1 of this blog) demonstrates how the learning from single events quickly dissipates without regular reinforcement. The second was led by Glenn Bull, CEO of Skilitix a charismatic exponent of an ROI led future for learning.

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Free L&D webinars for October 2018

Limestone Learning

However, many of these programs still miss the opportunity to offer targeted components to address the needs of employees assuming particular roles, or role-specific onboarding going beyond providing a general understanding of the business.

Free L&D webinars for March 2018

Limestone Learning

But organizations that appreciate and recognize their employees—not just for blockbuster achievements but for meaningful efforts and results—get better business results than organizations that don’t, according to Brandon Hall Group research. Identify the drivers for impact and ROI.

Effective Learning – Musings from the UnConference

Learning Cafe

The second concerned better understanding a client (business unit for example) requirements. isn’t the best measure simply that a person can complete the tasks assigned to them – in other words that they can perform!

Mobile Coach - Untitled Article

Mobile Coach

Her second book, Making Change Work: How to Create Behavioral Change in Organizations to Drive Impact and ROI, co-authored with Jack and Patti Phillips of the ROI Institute, was published in 2016 by Kogan Page. Expert Panel: Learning Transfer, Chatbots, and Measurement.

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