Web 2.0 Applications in Learning
Tony Karrer
MARCH 3, 2008
I've not really seen good examples of business cases (future ROI) for using these tools. Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc.
105 
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