Online Reputation Management: 9 Techniques for the Prosperity of Your Brand

Your Training Edge

Online reputation management is as much about promoting good news as it about burying the bad news and negative reviews that every business will come across at one point. The only way you can actively promote positives is by taking a proactive approach to reputation management.

7 Steps for Effectively Handling Customer Complaints

KnowledgeCity

More than half of the time, those customers will do business with you again if you work with them to solve the problem. But when it comes to resolving customer complaints, putting up an argument is not going to win repeat business. Handling customer complaints can be a drag.

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7 Warning Signs Your Business Needs A Learning System

KnowledgeAnywhere

Without a robust learning system in place, your business is more likely to lag behind your competitors and experience long-term problems. Below are seven warning signs your business needs a proven learning system today. Jonas Sickler, Marketing Director at Reputation Management.

Expert Advice on Effective Small Business Marketing

Your Training Edge

If you own a small business, chances are you have never worked harder in your life. When you’re busy establishing yourself and getting those first clients or customers, marketing can seem like an overwhelming challenge. Most small business owners do not know what they sell.

Social media workshop is a success for Saffron and charities

Saffron Interactive

From Saffron’s award winning instructional design team, senior instructional designer Kim George recently presented at a social media workshop with client and marketing manager Joanna Liem. Organised in collaboration with the not for profit partnership Time & Talents, the reputation management consultancy ReputationInc and Whizz-Kidz, a charity for disabled young people, the event was a huge success.

6 Strategies to Reinvent the Way We Lead

CLO Magazine

Most of them are viewed as cost centers — fringe activities associated with compliance, representation and reputation management — rather than profit centers that enable sustainable growth through opportunities previously unseen.

Using social media for eLearning (a look at the top 6 social platforms)

eFront

And indeed, people already use them for things ranging from gaming down to email replacement and even disaster management. Facebook is also a handy way to create an online community page based on specific courses you offer or for your whole eLearning business as well.

Using social media for eLearning (a look at the top 6 social platforms)

eFront

And indeed, people already use them for things ranging from gaming down to email replacement and even disaster management. Facebook is also a handy way to create an online community page based on specific courses you offer or for your whole eLearning business as well.

195 posts about MOOCs

Jay Cross

She’s a Berkman Fellow and at the Harvard Business School. From Learning Management to Personal Knowledge Management. The future of academic certification: universities, MOOCs, aggregators, and peer reputation ROSS DAWSON | MONDAY, FEBRUARY 4, 2013. Business+MOOCs.

OER 95

[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

In this, Eric suggests the following minimum measures: Networking patterns - the relationship between people and content categories, the network make up or profile (business unit, job, level, etc), key brokers and influencers by content category, and the degree of networking across silos. most popular learning needs by job, level, business unit, etc. eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0

Co-creation

Jay Cross

1 most influential management thinker in the world.&# And he’s about to contribute another important idea to business. Krishnan; Prahalad and Krishnan are professors at the University of Michigan’s Ross School of Business. reputation management. ( Fortune Magazine ). The Times of London calls C.K. Prahalad “the No. I wouldn’t argue. The buzzword you’ll be hearing and using a lot more is “ co-creation.&#