Online Reputation Management: 9 Techniques for the Prosperity of Your Brand

Your Training Edge

Online reputation management is as much about promoting good news as it about burying the bad news and negative reviews that every business will come across at one point. The only way you can actively promote positives is by taking a proactive approach to reputation management.

7 Steps for Effectively Handling Customer Complaints

KnowledgeCity

More than half of the time, those customers will do business with you again if you work with them to solve the problem. But when it comes to resolving customer complaints, putting up an argument is not going to win repeat business. Handling customer complaints can be a drag.

e-learning for … everyone?

Spark Your Interest

Bellweather provides strategic planning, business development, reputation management and training services to professional service firms and related organizations. Health organizations – used e-learning for patient education to ensure people with a chronic condition could manage their health and lifestyle. Managers are provided with discussion guide and offline learning activities to enable reps to practice what they’ve learned in a coaching environment.

Module 139

Social media workshop is a success for Saffron and charities

Saffron Interactive

From Saffron’s award winning instructional design team, senior instructional designer Kim George recently presented at a social media workshop with client and marketing manager Joanna Liem. Organised in collaboration with the not for profit partnership Time & Talents, the reputation management consultancy ReputationInc and Whizz-Kidz, a charity for disabled young people, the event was a huge success.

6 Strategies to Reinvent the Way We Lead

CLO Magazine

Most of them are viewed as cost centers — fringe activities associated with compliance, representation and reputation management — rather than profit centers that enable sustainable growth through opportunities previously unseen.

Saffron organises social media workshop for charities

Saffron Interactive

Social media is a hot topic in all industries and businesses nowadays. Saffron is striving to change this by organising a social media workshop in collaboration with the not for profit partnership Time &Talents, the reputation management consultancy ReputationInc and Whizz-Kidz, a charity for disabled young people. A lack of a strong business case to invest time and resources.

Using social media for eLearning (a look at the top 6 social platforms)

eFront

And indeed, people already use them for things ranging from gaming down to email replacement and even disaster management. Facebook is also a handy way to create an online community page based on specific courses you offer or for your whole eLearning business as well.

[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

In this, Eric suggests the following minimum measures: Networking patterns - the relationship between people and content categories, the network make up or profile (business unit, job, level, etc), key brokers and influencers by content category, and the degree of networking across silos. most popular learning needs by job, level, business unit, etc. eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0

195 posts about MOOCs

Jay Cross

She’s a Berkman Fellow and at the Harvard Business School. From Learning Management to Personal Knowledge Management. The future of academic certification: universities, MOOCs, aggregators, and peer reputation ROSS DAWSON | MONDAY, FEBRUARY 4, 2013. Business+MOOCs.

OER 95

Co-creation

Jay Cross

1 most influential management thinker in the world.&# And he’s about to contribute another important idea to business. Krishnan; Prahalad and Krishnan are professors at the University of Michigan’s Ross School of Business. reputation management. ( Fortune Magazine ). The Times of London calls C.K. Prahalad “the No. I wouldn’t argue. The buzzword you’ll be hearing and using a lot more is “ co-creation.&#