Remove Business Remove Reputation Remove Services Remove Work Styles
article thumbnail

Highlights From Day Two of the Spring 2011 Chief Learning Officer Magazine Symposium

CLO Magazine

Bill Whitmore, CEO of AlliedBarton Security Services began the morning with a keynote on how to drive business performance through leadership branding. He mentioned leaders should be expected to drive performance and deliver people and that a brand is a reputation created by behaviors.

article thumbnail

How to Conduct a Customer Service Assessment

ProProfs

This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service. . From creating a high-quality product or service to conducting savvy marketing campaigns – there are several ways to make people fall in love with your brand. . What Is a Customer Service Assessment?