Sales Analytics

Your Training Edge

But in a new economic environment, a closed sale is not necessarily the sole measure for effectiveness of the salesperson and the sales presentation. There are several ways to measure sales and all of them can be used together to get a good picture.

How Can a Customer Service eLearning Course Improve Sales?

eLearning Brothers

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. ” And that fundamental truth rings true for customer service.

Steal this Sales Copy Formula to Sell More Courses!

LearnDash

But that’s easier said than done… how do you share your value proposition and develop a sales page that motivates people to invest into your course? If you have accurately identified your target market , writing effective sales copy will be much easier for you.

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LMS: External Customer Service

Your Training Edge

Consider with whom your organization does business. Do you have clients or customers who purchase your products or services, such as machines, software, or business processes? Do you share business or process with other organizations?

12 Ways to Get the Most Out of Your Authoring Tool

investment if businesses are to enrich engagement. the content, and share it with their colleagues, confident that they’re ready for their sales pitch. services, meanwhile, allow content to be translated. can be configured to use any third-party service you.

How To Integrate Automation Into Your Sales Process

Your Training Edge

Any company or business, whether new or established, aims at growing its client portfolio with every fresh interaction it has with the market. For this post, we show you four ways you can integrate automation into your sales processes to save on both time and money.

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Sales Forecasting

Your Training Edge

Summary: Continuing with our series on Sales Cycle Management, we now move to the second component, Sales Forecasting. Now that you’ve identified opportunities, a good forecast will allow you to realistically plan future sales. The second component of Sales Cycle Management (SCM) is Sales Forecasting. Many times, salespeople and sales managers do not take a realistic view of how many sales they can undertake during a particular time period.

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Everything You Must Know Before Selecting Gamification Services

Hurix Digital

According to a report by Mordor Intelligence , the global gamification services market was valued at USD 5.5 In 2012, Gartner had predicted that 80% of gamification projects would fail to reach business objectives primarily due to poor design.

16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance. We continue with the series this week to help empower business owners and managers to more accurately assess the success of their businesses. In today’s blog, we describe six metrics that can be used to evaluate the health of a business, specifically those in the hotel and hospitality segment.

16 Metrics of Healthy Customer Service-Oriented Businesses: Part Three

Inkling

Today, we’ll focus on the retail industry and conclude our series by reviewing six retail store metrics to evaluate a business’ health. Higher conversion optimization means more sales with less advertising and promotion, lowering your operational costs. Same-store sales: Calculating your store’s percentage increase in sales over its previous year’s performance (same-store sales percent) is one of the most-tracked metrics in retail.

Top 5 Sales Commandments

Your Training Edge

Maintain high sales numbers and satisfy your customer’s needs at the same time by using these Top 5 Sales Commandments. There are many rules of thumb to follow in any sales process. There are five simple sales commandments that will help you do both – in every sale. There is no such thing as a single sale. Businesses have come to depend on repeat customers and word of mouth. People buy products and services for emotional reasons.

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How Sales Reps Can Overcome 'Fear of Change' Objections

ej4 eLearning

Another example: their current solution is causing frequent interruptions of service, you can show how those interruptions are costing their company significant loss of revenue. Read our related blog on “ The Definition of Sales Insanity.”. Sales

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5 Reasons Your Business Needs a Sales Enablement Structure

Your Training Edge

And with markets evolving at a fast pace, companies are compelled to invest in improving their sales processes to stay relevant and grow. The sales team has transitioned from leading the sales process to guiding it. Today sales teams are facilitating the buyer’s buying process.

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Improve Sales Results By Optimizing The Sales Process

KnowledgeAnywhere

The “sales process” is a fundamental aspect of a successful sales team. A sales process is a layout of the steps that sales representatives need to accomplish throughout the sales cycle. Setting up the Sales Process Steps. Optimizing Your Sales Process.

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6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. Develop simulations to build service skills. Keep them up-to-date with products and services.

3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. Here are 3 ways, custom elearning can improve your retail sales training: 1.

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Five Focuses For Sales

Your Training Edge

Many of us believe the “if it ain’t broke, don’t fix it” idea when it comes to our sales processes. Although this is a great way to keep a good thing going, there are some sales concepts you can focus on for the New Year that will not only keep your sales moving, but may improve them, as well. Make an effort to focus on these five sales elements in every customer interaction. Next, try spinning your sales language.

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How to Build Better Customer Service in Retail

GoConqr

When DougMcMillon became CEO of Wal-Mart in 2014, he faced a serious problem: the retail chain -which has more than 11,000 stores in 27 countries- was seeing a continual drop in sales in stores. So how to build better customer service? 3 Keys to Improve Customer Service in Retail.

To Boost Adoption of Modern Sales Learning Tech, Follow the ‘7 C’s of High Engagement’

Allego

One mistake often made by early adopters of new technology is that they assume everyone will automatically embrace their favorite new technology, product, or service. When building video channels for sales reps to to discover just-in-time learning content, make it simple and relevant for them.

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4 Ways Virtual Lab Environments Can Supercharge Your Sales Strategy

Appsembler

Using virtual labs, you can benefit from shorter sales cycles, less capital investment for dedicated hardware, the ability to capture insights from clients’ demo use, and a decrease in travel costs. Below are 4 ways virtual labs can supercharge your sales strategy. The big value of virtual labs is that they allow customers to try before they buy – education is the new marketing/sales. IMPROVE SALES TEAM TRAINING. Blog Business

The Sales Learning Curve

Your Training Edge

It may seem like a stretch to apply theoretical knowledge to your sales process, but simply being aware of the levels of knowledge and how they can impact your sales is a great place to start. Think of this as your own sales competency continuum, a way in which you can continually improve.</span> New salespeople may be in this stage in regard to products and services, but can also be unaware of various sales techniques.

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Customer Service: Well Done is Better than Well Said

Gyrus

I previously used this company and was happy with their work, plus they have outstanding customer service so I was comfortable hiring them again. ” to customer service. I’ve even referred potential new business their way because of their excellent work and customer service.

Product Sales Training in the Sales Enablement World

CommLab India

Sales Enablement’ – has this hot topic caught your attention too? Wondering if it is an extended form of sales training? What is the place of product sales training in sales enablement? Sales teams took that up and began their sales pitches.

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Is your annual kickoff meeting killing your sales enablement program?

Docebo

Still counting on event-based training for sales enablement? We know that a solid sales enablement strategy involves a delicate balance of the knowledge, skills, materials and process expertise necessary to win deals, faster. evolve as your key products or services do.

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Business Impact of Learning: What is Customer Experience Worth to You?

Talented Learning

For years, I’ve said that connecting employee learning with business impact doesn’t have to be a mind-bending challenge. In both cases, learning also affected business outcomes, but not in the same way. Winery Visit 1: Near-Term Business Impact.

Combining Sales Support Tools with Interactive Learning

dVinci Interactive

Businesses expect a lot from their salespeople. They expect them to be experts on their products and services, knowledgeable about their customer needs and diligent about following a sales process. Customers also have high expectations of sales reps.

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4 Ways Integrating Your LMS Will Improve Your Business

Absorb LMS

Having software that can play well with others improves your business and integrating your LMS is no exception. Integrations make it easier than ever to elevate the benefits of a software suite while simultaneously cherry-picking the very best software to meet each business need.

5 Coupon Marketing Strategies to Close Course Sales

LearnDash

Here’s the right way to use them in your sales strategy. Sales are slow, and you’re looking for a good way to close a few more to bring up your revenue for the month. Furthermore, sales and limited discounts create a sense of scarcity. That said, there’s a right way and a wrong way to go about offering coupons and running sales. In fact, an over-dependence on sales and coupon offers has been the bane of many a retail store. Coupons can be a blessing and a curse.

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Social Learning in Financial Services – Tales from the Real World

Dashe & Thomson

The financial services industry has evolved a lot over the last decade. And time is extremely tight in the business. The advisor profiling tool allows people to post information about themselves and their business as a way to connect to others with similar business experiences.

The Cost of Misinformation in Customer Service

Inkling

Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers’ expectations. A bad customer service experience costs your business revenue through abandoned transactions, lost customer relationships, and wasted time and resources.

Psst…! 15 inside tips for sales reps

E-Learning Provocateur

In my role, I get contacted by sales representatives all the time. And besides, many of my friends and family are (or have been) sales reps. I myself have been in a sales support role. I am busy – No, I’m not just saying that to sound important.

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Mobile Learning Provides a Lot of Advantage for the Banking and Financial Services Industry: An Insight

G-Cube

The Banking, Financial Services and Insurance (BFSI) industry is a highly dynamic sector where updated knowledge provides an extra edge over others in the competitive scenario. This provides just-in-time delivery of information, which is often at the crux of making a successful sales call.

Applications of online training: customer service

eFront

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan.

How to solve the three biggest problems with sales enablement

Docebo

Sales teams are more distracted and busier than ever, yet the organizations they work for have largely kept their training strategies the same, with the majority of training resources earmarked for formal learning and event-based training.

5 Integral Skills to Cover In Sales Manager Online Training

Litmos

In this article, I highlight five integral sales skills to cover in sales manager online training. . Sales Manager Online Training: 5 Integral Skills To Cover. Everyone says sales is the toughest job after motherhood. Offering Sales Coaching.

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8 Advantages of Using a Cloud-based Platform for Sales Training

Kitaboo

Cloud computing became popular among businesses for its ease of data management and data security. Especially in the case of sales training. As sales professionals are constantly on the move, it makes more sense to use a cloud-based platform to deliver sales training courses. Sales teams who are always on-field seldom find time to attend group training sessions. Here are few advantages of having a cloud-based platform for sales training: 1.

Are You Making this Mistake with Your Retail Sales Training?

Learnkit

The increasing complexities of products these days are demanding a more knowledgeable sales process. They have a deep understanding of their products, services, capabilities, as well as their customers preferences and needs. With this rich understanding, they transform their role of simply pitching a product, to building relationships with customers, which results in much greater sales success. Align learning outcomes with business goals.

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