The Learning Circuits

JULY 8, 2006

They would be the IT Help Desk and the Customer Service Center. So what is it that makes the Help Desk and Customer Service groups better at helping their constituents learn better. The help desk and customer service conduct individualized needs assessments on the fly as if they were an emergency room triage unit.Â

Metrics 40

Metrics Customer Service Technorati FAQ 40

Mark Oehlert

JULY 14, 2008

service-orientedarchitecture, and hosted learning activities." July 14, 2008 in Industry | Permalink Technorati Tags : ADL , LETSI , SCORM TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference SCORM 2.0 Considerations : Comments The comments to this entry are closed. books futures Web 2.0

SCORM 32

SCORM Web Social Bookmarking ADL 32

Mark Oehlert

DECEMBER 4, 2007

uniformed services and probably goes the most unrecognized for its efforts. If you do business in this sector, as a fed or a vendor, please join the network and help further the discussions - I am leading one on game&simulations and kicked that one off here. Coast Guard is one of the most active branches of the U.S.

Blended Learning 32

Blended Learning Association Social Networks Social Bookmarking 32

Mark Oehlert

NOVEMBER 20, 2007

" November 20, 2007 in Research | Permalink Technorati Tags : game-based learning , research TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference Dissertation: The Effective Integration of Digital Games and Learning Content by M.P.J. Clay Shirky My latest additions to del.icio.us

Integrate 32

Integrate Social Bookmarking Games Social Networks 32

Mark Oehlert

AUGUST 12, 2007

According to this article on Webware, you upload photos or bring them in from your favorite photo-sharing service and "pick a song to go along with it, and Animoto will automatically create a cool video for you." 100 websites you should know and use (via the TED Blog ) 13 Online Generators for Web 2.0 books futures Web 2.0

Social Networks 32

Social Networks Social Bookmarking Tools Juice 32

Mark Oehlert

MARCH 3, 2008

According to the ZDNet article "Microsoft’s goal is to build an end-to-end StartKey environment —comprised of everything from system software on the flash devices, asoftware development kit to enable third-party developers to createproducts that can leverage StartKey, and accompany Microsoftapplications and services, sources said."

Microsoft 32

Microsoft Social Bookmarking Social Networks Wiki 32

Mark Oehlert

SEPTEMBER 6, 2007

It sounded interesting and I have heard rumors that one of the armed services in the U.S. We are plainly witnessing a restructuring of the music and newspaper businesses, but their suffering isn’t unique, it’s prophetic."--Clay is actually investigating using it and today I see that Open Laszlo has its own track at AjaxWorld West 2007.

Open Source 32

Open Source Open Track Social Bookmarking 32

Mark Oehlert

AUGUST 31, 2007

September 01, 2007 in Social | Permalink Technorati Tags : Engestrom , social networks TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference "Object-Centered Sociality" or What is Really at the Heart of Social Networks : Comments The comments to this entry are closed. books futures Web 2.0

Social Networks 32

Social Networks Social Network Network Social 32

Mark Oehlert

APRIL 22, 2008

April 22, 2008 in Gaming & Learning | Permalink Technorati Tags : games , learning , Project Tomorrow TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference SHOCKER: Most Kids Think That Learning from Games Would Be a Good Idea : Comments Nice reading. Thanks for sharing. books futures Web 2.0

Social Bookmarking 32

Social Bookmarking Games Ideas Social Networks 32

Mark Oehlert

APRIL 29, 2007

JKO complements and provides links to service-operated portals, including Army Knowledge Online, Navy Knowledge Online, Air Force Portal and MarineNet. These portals will continue to provide service-specific training. Biographies: David S.C. Smith, USAF Related Sites: U.S. Clay Shirky My latest additions to del.icio.us

Portal 32

Portal News Social Bookmarking Online 32

Mark Oehlert

JUNE 21, 2007

The business model here though is a bit different. I think this kind of integration of services with the personalization and impact of video has Sclipo with a nice set of differentiators.not that Video Jugs expert base wont appeal to a different market segment as well. They are of course free and ad supported by Google ads.

Sclipo 32

Sclipo Instructional Design Social Bookmarking Instructional 32

Mark Oehlert

MARCH 26, 2007

market forreal-time collaboration-based learning products and services is nowover $2.6 We are plainly witnessing a restructuring of the music and newspaper businesses, but their suffering isn’t unique, it’s prophetic."--Clay billion and growing at a five-year compound annual growthrate (CAGR) of 34.5 books futures Web 2.0

Social Bookmarking 32

Social Bookmarking Social Networks Case Study Wiki 32

Mark Oehlert

APRIL 22, 2007

through "Terms of Service" agreements like Wal-Mart's online musice store where you don't actually "buy" music but merely obtain a sub-license which can be revoked at their discretion. We are plainly witnessing a restructuring of the music and newspaper businesses, but their suffering isn’t unique, it’s prophetic."--Clay

Social Bookmarking 39

Social Bookmarking LMS Music Social Networks 39

Experiencing eLearning

JUNE 10, 2008

RMC Vanguard is a mortgage company–able to do major increases in their business even with the economy not good for mortgage companies right now. Improves customer service b/c people have the right information–you aren’t working on a mortgage and discover halfway through that the rules have changed. So far, so good!

Wiki 170

Wiki PBwiki Productivity Product 170

Rapid eLearning

AUGUST 1, 2008

So while your points are spot on, in the interest of my job security, I’m not going to show your post to my management or business sponsors! Hi Tom, This is very well observed and happens frequently in regulated industries such as in the UK financial services industry. Technorati. January 29th, 2008. Regards, CTR.

Compliance Training 76

Compliance Training Rapid eLearning Harassment Training Cyber Security Training 76

Tony Karrer

SEPTEMBER 21, 2006

They want to define an eLearning strategy that will look at (a) the business needs of their company and internal clients, (b) their performance and learning needs, (c) their learning strategies, and (d) what they need to do from a services, technology, process and people perspective to support this strategy. How will it work?

Wiki 103

Wiki Social Bookmarking Web PBwiki 103

Mark Oehlert

FEBRUARY 27, 2008

delivers an organic visual mapping experience, plus many business features : Chuck gave this product 5 stars and I do need to download and try the free trial on one of my dev boxes not only because of that rating but because the guy behind it Tony Buzan is a central figure in the popularization of this process. Review: iMindMap 2.0

Social Bookmarking 32

Social Bookmarking Social Networks Wiki Technorati 32

Xyleme

JULY 21, 2010

Companies will choose best-of-breed social business software vendors for enterprise social learning deployments, not niche players Below is Gartner’s 2009 Magic Quadrant for Social Software in the Workplace, G00171792 [see note at end of post]. Here is why I believe this strategy will not only fail but risk further marginalizing L&D: 1.

Social Networks 109

Social Networks Social Learning Social Blended Learning 109

Xyleme

DECEMBER 3, 2009

Integration with other enterprise systems: Organizations should seek vendors that understand how communities ties into other systems such as CRM, customer support, and marketing dashboards. So, the real discussion should be around the viability of an LMS as a social media platform. December 4th, 2009 at 06:40 | #1 Social ECM-Media?

Social Networks 84

Social Networks Social Learning Social Blended Learning 84

Xyleme

JUNE 5, 2010

In ECM systems, functionality such as digital asset management, document management, and business process management are simply services of the ECM platform and not separate infrastructures. Take a look: ECM Platform LCM Services Collaboration is a great example here. So how did they do it and what were the results?

Blended Learning 53

Blended Learning Xyleme Brandon Hall Enterprise 53

Xyleme

APRIL 15, 2009

Home > Instructional Design , Single Source > $1 Million e-Learning no more… $1 Million e-Learning no more… April 15th, 2009 Goto comments Leave a comment I’ve been in the training and development business for nearly 20 years now. We were creating CD-ROM based training for service technicians.

Blended Learning 45

Blended Learning CD-ROM Xyleme Instructional Design 45

Rapid eLearning

AUGUST 1, 2008

The card states, "Always maintain a ’service-first’ attitude. Sometimes they get writers block or just don’t think my query is that important, other times they are genuinely busy. Technorati. The best way to manage your customer relationship is to earn a reputation for doing a good job. Social Web.

Rapid eLearning 76

Rapid eLearning Custom Blogging Authoring Tools 76

Rapid eLearning

AUGUST 1, 2008

Just pulled this off the Microsoft Service Agreement you ‘accept’ when downloading their clipart. There are also a number of free avatar sites online, but for your business, you probably would want to go with a pro. Technorati. Be very careful when it comes to intellectual property. Which is only fair, of course.

Rapid eLearning 90

Rapid eLearning PowerPoint Clipart Blogging 90