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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in. Higher Employee Motivation.

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Training Outsourcing for Increased Business Agility

Infopro Learning

Leaders today are looking for ways they can increase business agility. The recent pandemic caused businesses in every industry to make transformational changes to adapt to the disruptive business environment. Agility is a critical factor that impacts business success today. Quickly Fill Urgent Training Needs.

Outsource 419
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OpenSesame announces partnership with Real Projects to expand business skills and information security course library

OpenSesame

Global 2000 can now leverage critical training to improve business skills and information security in their organizations. Understanding that organizations have complex training needs, Real Projects offers a diverse course library created to address critical issues learners face in today’s work environment. .

Library 87
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Tap Into Skills Training To Harness Your Full Business Potential

eLearning Industry

Gain insight into the skills throughout your organization, access relevant training to bridge skill gaps, and champion true people development to maximize your business potential. This post was first published on eLearning Industry.

Skills 111
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Technical Skills Training: 7 Design Tips to Minimize Skill Gap

CommLab India

Unfortunately, there's a growing mismatch between the technical skills that businesses need and the skills that workers possess. This widening "skills gap" has alarming economic consequences as companies lose out on productivity, innovation, and ultimately, billions in potential revenue.

Skills 116
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Boost Your Business with Resource Augmentation: Bridging Gaps, Propelling Potential

Infopro Learning

Have you ever managed many tasks, yearning for a strategic solution to elevate your business’s capabilities? Well, allow us to introduce you to a strategic powerhouse that bridges gaps and propels your potential for success: resource augmentation – the ultimate catalyst for business growth. Now, why is this relevant to you?

Resources 221
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A Holistic Approach to Upskilling Employees

Why Upskilling Is On Everyone’s Mind When creating a learning strategy, its easy to get bogged down in the details and not see the whole picture Individual components like onboarding, compliance training, leadership development, and skills development programs can be complex ordeals.

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The L&D Strategy Roundtable

Speaker: Cara North - Learning & Development Consultant, Speaker, & Researcher | Maggie Quigley - Senior Account Executive for US Market Userlane

As the skills scarcity grows, it's less expensive and more effective to focus on upskilling or reskilling your current personnel rather than employing someone new. Some of the factors that contribute to the high cost of employee training include organization size, stakeholder involvement, and fund availability.