Informal Learning – the other 80%

Jay Cross

Years ago a start-up commissioned me to write a white paper that would help put them on the map. I wrote the paper that follows. The start-up stiffed me but the paper morphed into the Informal Learning book. IBM white paper by Rob Cross.

Coaching Means Business


“In the moment” coaching delivers real, tangible business results. If people don’t associate taking a coaching approach to day-to-day business challenges with making a positive, impactful difference that will hit the bottom line, they probably aren’t going to do too much of it. You will need to take a coaching approach to illuminating how coaching positively impacts business results. Curious to see other positive business results from “in the moment” coaching?

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B2B content marketing defined by trust


B2B content marketing defined by trust. That's the path Business 2 Community contributor Holly Hammersmith took. She outlined, for instance, the fact that both types of firm can choose from a wide variety of long or short documents, including fact-packed eBooks and white papers.

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Six Truths About Implementing a Learning Game that Gets Results

Knowledge Guru

Do not trust the stakeholder group to deem what should and should not be implemented. This is a tricky business, but it can be done. If you want a deep dive into learning game design, I wrote an entire white paper on designing learning games.

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Instilled’s parent company, LTG, identified as Strategic Leader in 2020 Fosway 9-Grid™ for Digital Learning


For the fourth year in a row, Learning Technologies Group, and its market-leading group of learning and talent businesses, which includes Instilled, has been named a Strategic Leader for its global enterprise capabilities.

Gomo’s Parent Company, LTG, Identified as Strategic Leader in 2020 Fosway 9-Grid™ for Digital Learning

gomo learning

For the fourth year in a row, Learning Technologies Group, and its market-leading group of learning and talent businesses, which includes Gomo, has been named a Strategic Leader for its global enterprise capabilities.

Affirmity’s parent company, LTG, identified as Strategic Leader in 2020 Fosway 9-Grid™ for Digital Learning

KZO Innovations

Launching LEO Learning ’s Transformation Model, which provides L&D and business leaders with a cohesive model that drives learning transformation strategy.

4 Steps to Retain Top Talent

CLO Magazine

People leave their jobs because they don’t like their boss, don’t see opportunities for promotion or growth, or are offered a better gig and often higher pay; these reasons have held steady for years,” notes Harvard Business Review. With a record-high 6.7

Is a Shorter Workweek Right for Your Organization?


The company, which manages trusts, wills, and estates, asked researchers to study the effects on its 240 employees. It took deadly accidents, employees banding together and a White House willing to listen” to get down to 40 hour weeks, explains this NBC News article.

Keeping up with (and verifying) digital badges and credentialing

CLO Magazine

In 2011, badges were given more recognition following the publication of Peer 2 Peer University and The Mozilla Foundation’s white paper, “An Open Badge System Framework.”

Inclusion and the New Workplace: A Conversation with Author Jennifer Brown


She is a passionate social equality advocate committed to helping leaders foster healthier and therefore more productive workplaces, ultimately driving innovation and business results. But the business case is not the only tool in a D&I practitioner’s toolbox—nor the most persuasive tool.

Tips for Developing an LMS RFP

Association eLearning

The “8 Steps to Selecting Your Association LMS” white paper provides guidelines to help you decide which features should go in each category: • Critical –features or functions the LMS must have to integrate with your existing systems, your existing business model, or to ensure revenue.

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7 Definitive Ways to Unlock the Full Potential of Your Employees


It’s also difficult for them to trust leaders that lack in professional, leadership or occupational skills. Additionally, it can align the career development goals of the employees with the purposes of the business. High-quality talent is a valuable commodity for any organization.

The Best eLearning Websites to Bookmark


The eLearning Guild is considered the oldest and most trusted source of information for eLearning professionals. They work with industry analysts and leading practitioners to bring you case studies, presentations, white papers and research reports all about eLearning.

4 Tips to Growing a Healthy Email Marketing List


Email marketing lists remain one of the top sales tools for many businesses—online educators included. It’s all too common to see businesses encouraging signups to nondescript mailing lists without providing enough context for subscribers to know whether it’s something relevant to their interests. Popular offerings include infographics, white papers, or even free lessons or sample courses. This sounds counterintuitive, but it’s actually good business practice.

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The Talent Magnet: How Learning Attracts and Retains Top Talent


The competition for talent has become more intense in the last few years; that’s great news for job-seekers, but a challenge for businesses. Loyalty, like trust and credibility, is difficult to earn and very easy to lose.

Why Corporates Need to Adopt ePub3

Magic EdTech

Digital transformation and automation are the topmost initiatives in the corporate world, affecting every business function across industries. It creates a package of safety, which is being trusted by most companies globally.

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6 Tips for Lead Nurturing through Email Marketing

Hurix Digital

Build trust with your leads and position yourself as an industry leader by including related content, such as. White Papers. So, you can figure out the buying lifecycle stages according to your business needs.

Learning with people, not technology

Jay Cross

That New Seasons is a people-oriented business echoes in their approach to learning. New Seasons trusts its employees to do their best — and the employees return the favor by doing it. Don’t let training stick out like a sore thumb and disturb your business.

Banishing Evaluation Fears

CLO Magazine

However, only 35 percent are confident that their training evaluation efforts meet organizational business goals. The dramatic disparity between what learning professionals believe the business wants and what they deliver has been a relatively invariable dilemma for decades.

Creating a Strategic Learning Partnership


It was crucial to get involved with their operational team to learn everything that we could about who they are, how they work, what kind of processes they do (and don’t) have in place, as well as how their day-to-day business functions.

Checklist: transforming corporate learning

Jay Cross

Experience has taught us that making over a training department into a business learning function requires these activities: Sell the vision of learning as a value-creating component of social business. explain how to integrate learning & development into the fabric of the business. Build the framework for integrating learning and business. Share responsibility for the process with business units. You can find white papers on these topics here.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. Blog posts, paid advertising, white papers, hero videos, webinars, social media, specialized landing pages – the choices are endless.

How Learning Management System Helps Startups Grow Fast


We have 11 experts on-board to pen down their views on how fast startups can grow when Learning Management System is made a part of a startup’s business model. Training is important for businesses of all sizes, including startups.

Digital content can target varied objectives


While once downloading a PDF white paper was the height of sophistication, interactive features and new formats have revolutionized the field again. Engaged consumers who come back to the business time and again are a natural result of good content.

In B2B spaces, content richness draws buyers' eyes


Business 2 Community contributor Darren Faber recently explained some of the theories behind creating materials in the B2B space. Faber highlighted the rational nature of purchasing within the business sector. In B2B spaces, content richness draws buyers' eyes.

5 Popular Ways to Increase Conversion Rates with Video

TechSmith Camtasia

But beyond engagement, video can actually increase conversion rates by helping customers better understand your products and services, and building trust at important stages throughout the funnel. billion business emails are sent. Business Featured

Top 10 Highs Of Unicorn's Record Year

Unicorn Training

higher knowledge retention in those trained via video games……according to a University of Colorado Denver Business School study (2010). This is a snippet from our 2016 White Paper ‘The Future of Game-based Learning’ (produced with our games partners, Amuzo). Unicorn smashed through the £6m sales mark for the first time ever in the last financial year (2015-16), a new record in any 12-month period and £1m up on our previous financial year best.

How to Replace Top-down Training with Collaborative Learning (2)

Jay Cross

rms, and sometimes even provide leads for new business. Co-learning builds trust. Beyond that, learning with one another forges of trust and goodwill. White paper | Slideshare. Second post in a series. In case you missed it, here’s the first.

CLO Symposium

Jay Cross

This is a framework for reporting the business results of learning in a rigorous, structured manner. It replaces the inward-looking mumbo-jumbo of Kirkpatrick and the Phillips with business measures. I’m looking forward to reading the white paper.

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Teaching Moments

CLO Magazine

A few years back, the founders of software company 37Signals published the book Rework , a manifesto of sorts describing “a better, easier way to succeed in business.” In describing better ways to differentiate themselves, Fried and Hansson encouraged businesses to out-teach the competition. Most businesses focus on selling or servicing, but teaching never even occurs to them,” they wrote. They’ll trust you more.

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The Value of a Virtual Academy

CLO Magazine

In 2008, when Michelle Young, then a learning and development consultant, set out to help Microsoft’s CFO transform Microsoft Finance’s worldwide team from another pair of hands to a value-added business partner and trusted adviser, she didn’t predict that her virtual global learning pilot would become the model for scalable online distance learning across the company. Her goal is to help develop trusted advisers who can do much more than report financial results.

How to Pick the WRONG Learning System

eLearning 24-7

Before diving into the post, I’d like to present to you, two situations that I believe everyone who has worked at some place of business, school, government office and so forth can totally relate. You can always say afterwards when they wonder why their amazing idea (it isn’t) was not in the system (and to be frank, the majority forget or are too busy to care), you can retort back that it was a “great idea” and will be added in the future.

Evolution of L&D - Some more thoughts

ID Reflections

And if we miss the bus at this point, we stand to lose the collective trust of business that L&D can make a difference and is the much needed partner to business. Here are some things I could think of and looking to the L&D CoP to learn more… : Connect with business : Keep an ongoing and open conversation with business using the language of business. What are the key business measures / success factors? I love the serendipity of the web.

How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

Our bottom line is business success. Transparency builds trust. In time, team members develop strong social ties, trust emerges, and they co-create new knowledge and innovation. They’re properties of knowledge when its medium is paper. Third post in a series.