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The Shape of Global Workplace Learning 2020: An Interview with Sriraj Mallick, President, Infopro Learning

Infopro Learning

Training and Learning cannot be viewed as a one-time event in the yearly calendar – planning and preparing for it make organizations stronger and human capital rich. Business simulations, video-based learning content, short information nuggets, interactive job aids – solutions which are very similar to what we have been doing for our clients.

Global 369
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Customer Education Bracket 2023 – Best of the Best

eLearning 24-7

That’s right, the annual, Customer Education Learning Systems Bracket. Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. ” FWIW, customer training is the same thing as customer education. .” Again, it is semantics.

Metrics 77
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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service. Customers like to be pampered.

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How to Create Helpful Handover Documentation (+Template)

WhatFix

Regardless if we’re discussing a new employee, a change in job roles, or a project handover, having clear and comprehensive process documentation is crucial for a smooth transition. Handover documentation refers to the essential or critical information that transfers a task, project, or job role from one person or team to another.

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Digital Learning: an effective lever for upskilling employees? Back to our webinar with U Enseigne

Coorpacademy

The webinar was moderated by Martin Caboco, Success Customer Manager at Coorpacademy by Go1, and welcomed Sophia Lacome, Educational Engineer at U Enseigne, who shared her feedback on the platform, 1 year after its launch. – Create a real training reflex among collaborators, to become a learning organization.

Digital 59
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Best Alumni Websites: Features & Examples

Think Orion

Examples of 10 Best Alumni Websites for Inspiration User-Friendly Design Impactful Visuals and Videos Robust Alumni Directory Interactive Networking Tools Event Management Job and Mentorship Opportunities Integration with Social Media Alumni Stories from Around the World Let’s explore.

Website 52
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7 Ways for L&D to Look Ahead to 2023

Learning Rebels

To help keep our BHAGs front of mind, I created a short video to help work through the Learning Rebels BIG ROCK goal planner. Let’s look ahead, maybe you need to set a calendar reminder 3x per day to check that specific tool. Sometimes that takes the shape of big projects and small things like job aids.