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It’s All About the Brand, ‘Bout the Brand…

Learning Rebels

This is when your customer internally asks: “Why should I buy into this product, concept or idea?” Branding is about communicating to your customer – and do not for one second let your eye leave the prize. The people within your organization are the customer. Create your own perception. Trust me on this.

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Evaluating Training – Capturing the Benefits Aspect of ROI

Obsidian Learning

Included in first level are: Customer (trainee) satisfaction – their opinion – what did they like, what did they learn, was anything missing, Likert rating scale feedback. Business impact (results) – Frequency: Regular intervals over the calendar or fiscal year; monthly or quarterly is typical. Reduced customer complaints and returns.

ROI 40
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Top 60 eLearning Posts for October 2010

eLearning Learning Posts

Although this list is available online, I also created this presentation which provides the information as a slideset. Creating tone of voice in eLearning. Creating tone of voice in eLearning. This may be because designers only know about the Kirkpatrick “Levels.” It opens the doors to thousands of quick customizations.

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Tips for Small L&D Departments: An Interview with Emily Wood

Convergence Training

So it’s kind of fun from a training and development perspective because the training that we create is all over the map. And then we do a Kirkpatrick-level 2 assessment, so we make sure that is good. Side note: Not familiar with the Kirkpatrick Four-Level Evaluation model ? Emily Wood : Yep.

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The Ultimate Glossary of eLearning Terms

LearnUpon

An eLearning content authoring tool is a software package which content developers use to create and package eLearning course content using SCORM or xAPI standards. In LearnUpon, a content library is a repository of reusable content, like videos, documents, question pools, SCORM and xAPI (Tin Can) files, from which a course can be created.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Don Kirkpatrick proposed a model for measuring the outcomes of training. In the Network Era, workers replace the machine; workers create the value. They are rewarded for delighting customers in innovative and non-routine ways. The disparity creates a power struggle that the workers are destined to win. Network Era 2010 -.