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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Jon: I have a long history of trying things out that I don’t like. ” We were living in San Francisco at the time and we were outsourcing our childcare and both working two jobs. I always thought that the way you become a good manager is by – they talk about building trust is the first job of a manager. I thought that was that with each individual, I could build a trusting relationship with each of them. I had a packed lunch calendar.