Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team
SEPTEMBER 9, 2019
” We were living in San Francisco at the time and we were outsourcing our childcare and both working two jobs. I always thought that the way you become a good manager is by – they talk about building trust is the first job of a manager. I thought that was that with each individual, I could build a trusting relationship with each of them. What I didn’t understand is that much more important is to build trust among them, that they had to trust each other.