TechSmith Camtasia

JULY 29, 2013

Alex Olthoff (Tech Support), Marissa Blaski (Customer Service), and Logan Schultz (TechSupport). A recent customer blog post about the way we support our customers prompted this post about our motivation for helping customers at TechSmith. TechSmith has a culture of being customer focused.

TechSmith 61

TechSmith Support Tutorial Customer Service 61

learnWorlds

JULY 14, 2022

If you need to create a customized learning unit for very specific purposes, then you might need an authoring tool to achieve that. Using another e-learning authoring tool is suggested for advanced users, instructional designers, and trainers who are looking for very advanced and custom learning activities and need to create them themselves.

Authoring Tools 116

Authoring Tools eLearning Tools Authoring Compliance Training 116

fewStones

APRIL 9, 2023

These tools include iSpring Cam Pro , iSpring Suite , FilmoraX , Camtasia , and Hippo Video. You should consider their knowledge base, professional goals, and technical preferences in designing online training videos. Choose from a variety of tools since it is crucial to determine which features are a must-have in advance.

Authoring Tools 52

Authoring Tools Interactive Video Guide 52

TechSmith Camtasia

NOVEMBER 11, 2019

Now this screenshot can be sent via email or placed on a knowledge base to notify a team of a system update. This also works for creating custom watermarks. Note: If you want your custom stamp to be scalable (a vector graphic like the stamps included with Snagit), make sure it is saved in vector format as a.PDF file.

SnagIt 75

SnagIt TechSmith Templates Images 75

Learning Visions

MAY 20, 2009

No service companies. No service companies. Clearly says something about the state of the fragmented eLearning market -- mostly small shops providing services or companies doing it in-house using all of the aforementioned tools. This was based on a Brandon Hall Benchmarking Study done some time ago). What does this mean?

Brandon Hall 100

Brandon Hall Corporate eLearning eLearning Consultant Moodle 100

TechSmith Camtasia

AUGUST 23, 2013

Last week I had the pleasure of presenting at the semi-annual Technology Services World (TSW) Conference , hosted by the Technology Services Industry Association (TSIA) on the Avaya Mentor program, which I had also written about last August. We evaluated a number of video production software suites and settled on Camtasia Studio.

Version 100

Version Authoring Tools YouTube Engineering 100

Ed App

FEBRUARY 2, 2022

Learning and Development Consultancy Tool #3 – Camtasia. Camtasia is helpful for individual learning and development consultancy agents or companies of any size that want to create effective professional training, sales, or marketing videos. Features: Searchable Knowledge Base, web-based, CM15, SCORM, AICC, Flow, CLARO.

eLearning Consultant 40

eLearning Consultant Consulting Authoring Tools Tools 40

TechSmith Camtasia

MAY 22, 2018

At TechSmith, we’ve helped customers publish over a hundred million videos over the last decade using our desktop products Camtasia , Snagit , and Jing. We have helped our customers share videos to their storage destination, and learned a lot in the process. Screencast” refers to the free Screencast.

Screencast 75

Screencast Platform Video Jing 75

Talented Learning

SEPTEMBER 25, 2019

Today we feature excellent customer education advice from Ruairi Galavan , Senior Manager of Customer Engagement at Intercom. Every New Customer Counts. Customer acquisition is an obsession among startups. But I’ve found that even a modest product education effort can keep new customers from leaving.

Productivity 66

Productivity Product Market Education 66

TechSmith Camtasia

JANUARY 26, 2016

In everything we do here at TechSmith, our goal is to make our customers happy. Every support team has the same general goals: engage with customers and hopefully solve their issues quickly and with ease. Bulk up your knowledge base. If you don’t have a knowledge base yet, seriously consider putting one together.

SnagIt 40

SnagIt Performance Support Help Support 40

WhatFix

APRIL 26, 2023

Whatfix Adobe Captivate Articulate Storyline iSpring Suite Lectora Publisher Robohelp Camtasia CloudApp Movavi Video Editor Snagit Screenflow ShareX Movavi Screen Capture Pro Kahoot QuizGame Brainshark Talent LMS DominKnow What Is a Digital Adoption Platform? Users can leverage animation, timelines, and event-based triggers.

Instructional Design 52

Instructional Design Custom eLearning Development Authoring Tools Software 52

TechSmith Camtasia

JULY 29, 2019

User documentation is the content you provide end users with to help them be more successful with your product or service. It’s an important part of the overall product delivered to your customer. Hubspot ’s in-depth knowledge base makes self-service easy for their clients. Use Visuals to Improve Understanding.

Examples 75

Examples SnagIt Tips Scanning 75

LifterLMS

SEPTEMBER 17, 2020

And I only expected that if I set up a customer service line, that they were only going to respond through the customer service line. Chris Badgett: How do you get customers? Meaning now I make a little Camtasia video, like click here, click here, click here, add this, put this here, make a little training video.

Site 145

Site YouTube Podcasts Podcaster 145

Instancy

FEBRUARY 18, 2021

To add another dimension, user-generated learning allows learners to add their knowledge and expertise to the course content, usually through social learning. A course may look like a growing collection of microlearning content and a learning community with a searchable knowledge-base. Types of eLearning Content. Checklists.

Virtual Classroom 52

Virtual Classroom Diversity Training Blended Learning Case Study 52