Case Study of Magoosh: How to make a dent in a competitive market?


Their product development strategy, the business model they chose, after-sales value to the learners, . You can customize your MVP to introduce as many new features as you want over time. . It can also be used for setting up test prep platforms like Magoosh with minor customizations. .

Case study: PepsiCo leverages Minecraft for Lean Six Sigma training

CLO Magazine

There is a huge effort in PepsiCo to teach Six Sigma at all levels of the organization and functions, from front-line workers to our lawyers, sales people and claims processors,” Tapia says. They took the prototype to Blockworks, a Minecraft custom developer based in London.


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Reflection in action: A case for case studies amid COVID-19

CLO Magazine

The case study method, as a genre of teaching, injects an interactive element into an analysis of the past. By transforming the past into a pliant subject of study, we affirm our ability to shape the future to meet our aspirations. There is a retrospective aspect to learning.

Excellence in Customer Training: A Roche Case Study

Bottom-Line Performance

In markets where the products being sold are highly complex, customer training is essential to help make the sale and retain customers. That’s why a huge component of a large product launch is often a refreshed approach to customer training. Sadly, our industry focuses on “corporate learning” that helps the sales rep or the support technician, but neglects the needs of the customer. What should the customer know, do, or believe?

Two Global Brand Digital Retail Transformation Case Studies: Lessons & Challenges


A case study of a global sportswear brand’s digital transformation odyssey, including details on why generic digital solutions simply wouldn’t work for their business model. We’ll explain why that is in a moment, in the first case study.

Microlearning Case Study: Manufacturing (Sales Reps)


q.MINDshare Helps IPG Sales Reps Move Customers Through the Buying Cycle. Packaging industry leader Intertape Polymer Group ® (IPG ® ) made a significant investment in its “sales playbook,” which was built using SAVO’s sales enablement platform. q.MINDshare is the company’s playbook reinforcement strategy, driving outstanding results by keeping best practices and important product knowledge top-of-mind with sales teams. Case Studies sales

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Each consultant has to highlight the benefits of each software they offer and answer any questions customers may have. As a global company, SoftwareONE had to find a more cost-effective, efficient, and scalable way of training new hires and sales reps. To be effective, the training needed to meet the high standards of in-person instruction to accurately advise customers. They create videos to show their sales processes, project management, optimizations, and more.

Case Study: Telstra and Intrepid Partner to Transform L&D

Intrepid by VitalSource

The sales organization in particular needed to be more effective and move faster to compete in this newly competitive environment so they reinvented their training model. Telstra implemented a new sales training methodology—the “Telstra Way”— based on the famous sales enablement training company Miller Heiman Group to wrap all their knowledge and skill-building on a single platform for both new and existing salespeople. Click here to read the entire case study.

5 Case Studies that Prove Learning Games Work

Growth Engineering

In another study 2 , it was found that computer based simulations elicit better learner performance and knowledge retention than non-simulation instruction. The meta-study found that, compared to other methods, simulation games deliver: 20% higher post-training self-efficacy. Academic studies are one thing, but what about the practical applications…? US IT service provider, Savvis , introduced Merchants to their sales teams.

The Heinz Ketchup Case Study

Jay Cross

My midterm exam in Marketing Management at Harvard B-School was the Heinz Ketchup Case. The case included the demographics of buyers, the geographic spread of the market, and all manner of information about packaging options. Sales were steady and growing. The case asked the classic question, “What would you do?” Don’t confuse the customer.

Product Training for a Distributed Sales Force

Infopro Learning

After discovering a widening performance gap across the sales team, the company partnered with Infopro Learning to address the rapidly-evolving business challenges. By designing and delivering a product knowledge training program, the client organization was able to bring their workforce up to speed on the future of the company’s services and also directly impact the sales force’s performance. Why product knowledge is a high-impact sales training tool. Case Stud

Mobile-Learning for a Retail Training Company — Case Study

Enyota Learning

And one such project required us to develop a mobile application that could: train sales representatives, while also enabling managers to improve their leadership and coaching abilities. The other aspect required the application to capture data that could determine the competency levels of both the manager and the sales representatives, by monitoring the post-training workflow. In this case, the client was a well-known retail consultancy firm based in Australia.

Case Study: Multi-Billion-Dollar Financial Services Firm


They are a Fortune 500 organization with over 22 million customers and over $650 billion in assets under management. Unfortunately, the LMS was too basic and was resulting in high administrative effort to customize reports and analysis. Why Performitiv: Performitiv was selected because it was a highly cost-effective solution compared to the prior vendor and the internal costs of customization in the current environment.

Case Study: achieves six figures sales in two years with AOM Managed Plan

Academy of Mine

Have more questions about customizing your own LMS platform or about our Managed Plans ? We have helped a variety clients who needed their LMS custom built to their individual needs. If you have any questions or would like to know your LMS customization options please see our Contact Page or email us at Case Study Continuing Education Edupreneurs eLearning eLearning As A Business Professional TrainingAbout The Client.

Social Learning pays off! A Success Story

Origin Learning

Most store computers were dedicated to sales and related management reporting with associates having neither a company computer or a tablet, nor a phone. Sharing success stories and lessons learnt from business in a centralized repository, creating a best practices community, providing a platform to deliver key messages from the senior leaders led to stronger customer engagement. Learning by force is passé.

Mobile Video Sales Certifications Open Doors for Pharmaceutical Companies [Case Study]


The Vice President of Sales at a global pharmaceutical company needed to certify the sales force on a new indication (read: usage) for one of the company’s drugs. He gathered a handful of sales trainers and reps at the company’s headquarters to broadcast a presentation of the new content, which the rest of the sales team watched from their offices. The sales director would then review the finalists. Chris Gish had a problem.

Surprising Course Failure Case Study Transforms into Monetized Content Expert Business with WordPress Ecommerce and WooCommerce Pro BobWP


Surprising course failure case study transforms into monetized content expert business with WordPress ecommerce and WooCommerce pro BobWP (Bob Dunn) in this episode of LMScast hosted by Chris Badgett of LifterLMS. ” Of course, it wasn’t the case all the time, but… So, you build up that trust with people, and yeah, it’s an interesting… Because I don’t know if you’ve ever gone to an affiliate conference.

Case Study: Greenlight Planet & EduMe - Driving salesforce productivity & engagement


How did an innovative FMCG company increase its agents’ sales by 116% ? With over 27 million customers in 60+ countries, it’s a truly global enterprise. Greenlight Planet’s sales agents provide a direct link to its customers. They’re responsible for selling its wide range of products, providing excellent customer service, and gaining an in-depth understanding of user needs. The sales agents receive in-person onboarding training when they join Greenlight Planet.

Case Study: Waterstones Academy – Goal-Based Learning for Booksellers

Rob Hubbard

Waterstones’ reputation is built upon the knowledge and enthusiasm of their 4,500 booksellers, who are able to offer passionate and informed recommendations and advice to customers. With the introduction of the Kindle as a product range, there was a need to train booksellers on how to operate and sell these new devices, so that they could offer the best possible service to customers.

How to Grow Your Email List with an Email Challenge and SEO Course Case Study with Brendan Hufford


Learn how to grow your email list with an email challenge and SEO course case study with Brendan Hufford from 100 Days of SEO in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. Searching Facebook groups is a terrific way to find what problems your customers face and how to best solve them. Brendan used this strategy to find the best way to engage students and has built out his program based on what gets results and engages customers the most.

Customer Experiences that Bridge the gap Between Sales and Growth

Infopro Learning

Providing quality customer experiences is a huge competitive advantage in today’s market. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Repeat customers tend to spend more than new customers.

Custom 266

Capitalize on New Growth Opportunities by Automating your Onboarding


How one company unlocked new channels for efficient employee, customer and partner training. How can a high-growth organization like Nintex, a leading workflow-automation company that onboards as many as four new employees each week, manage its internal growth while simultaneously offering flexible, engaging training programs to its sales partners and customers? DOWNLOAD THE CASE STUDY.

Case Study: How the mobile operator Tigo increased sales by 66%


Tigo Honduras is the country's largest mobile operator with close to 5 million customers. It's part of Millicom, a leading provider of cable and mobile services across Latin America and Africa with 51 million customers and revenues of $6 billion in 2017. Like many mobile operators, Tigo's agents are its distribution network, and they're responsible for selling a wide range of products and providing excellent customer service. read full case study.

The Top 10 Challenges that eLearning Professionals Face Everyday


In some cases, you may find that your clients are being unrealistic simply because they are inexperienced. After you’ve done your research, use this data to create learner personas so that you are able to customize the eLearning content based on their experience level and tech-savviness of each learning group. Case Studies Learning Technology Trends customer training ELEL employee onboarding Extended Enterprise SaaS growth sales enablement

Gamification, Sales Training in Learning Solutions Magazine

Bottom-Line Performance

Organizations faced with fast product launch cycles must simultaneously train sales teams, support teams, and customers on the features and benefits. The series focuses on case studies that show the efficacy of games and gamification in business situations. He gathered the case studies while researching his latest book, The Gamification of Learning and Instruction Fieldbook , which will be available soon. Image © Learning Solutions Magazine.

Why virtual product launches can help you sustain business momentum


One great example of this is from one of eloomi’s valued customers, Fritz Hansen. During the pandemic, Fritz Hansen has experienced a significant increase in sales. Read about Fritz Hansen’s world-class learning academy for sales channel partners.

Achieve Your Training Goals with Articulate Storyline: 4 Case Studies

CommLab India

The four case studies presented in this blog will show how Articulate Storyline was instrumental in achieving the varied learning goals of organizations. Case Study 1: Engaging Online Sales Training with Articulate Storyline. Requirement: A multinational manufacturer and marketer of laboratory scales and analytical instruments needed to train its sales force dispersed across various countries on the situations they come across when meeting clients.

Combining Sales Support Tools with Interactive Learning

dVinci Interactive

They expect them to be experts on their products and services, knowledgeable about their customer needs and diligent about following a sales process. Customers also have high expectations of sales reps. In the past, it was customary to send sales reps to training, fire hose them with data and information and then expect them to know everything for any customer scenario. This combination of training and support makes it easier for a sales rep to succeed.

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How Protect-A-Bed Uses Knowledge Guru for Better Product Training

Knowledge Guru

Our customers frequently use Knowledge Guru to train sales reps and other employees on product knowledge. In one case, we expanded our product line for an account and wanted to make sure each salesperson knew the differences in the product range. Case Studies Testimonials case study customers testimonial

Using Games to Improve Product Knowledge

Knowledge Guru

In the case of organizations with a large amount of products to sell, this means making it easier to acquire foundational knowledge. Customer Examples. As you consider the best way to help learners with product knowledge, consider these examples from Knowledge Guru customers: ExactTarget needed sales and support teams to know all the product facts, terminology for the launch of MobileConnect. Case Studies case study knowledge guru product knowledge training

Capitalize on New Growth Opportunities by Automating your Onboarding


How one company unlocked new channels for efficient employee, customer and partner training. How can a high-growth organization like Nintex, a leading workflow-automation company that onboards as many as four new employees each week, manage its internal growth while simultaneously offering flexible, engaging training programs to its sales partners and customers? DOWNLOAD THE CASE STUDY.

E-Learning in the Automobile Industry: Maximizing Dealer Efficiency using LMS


Since these dealers are often far spread, it is a constant challenge to make sure that the large workforce among the dealers have the pertinent knowledge as well as skills to make successful sales and achieve targets. Customizing its new age WiZDOM LMS G-Cube created a learning portal that delivers training seamlessly across the vast spread of the dealer network. This increased work satisfaction and provided better sales figures as well.

2-Real-world elearning challenge: Improve call center customer satisfaction


After taking this course, all CSRs will know the process of escalating a customer call to their manager. Why should CSRs know the process of escalating a customer call to their manager? So that we know our customers are happy. Why should our customers be happy? Increase wine sales during dinner service by 20% in 2019, compared to 2018. This goal is SMART because it is: Specific: The goal targets wine sales during dinner service.

GroundTruth Leverages Docebo to train extended enterprise with ease


As Docebo’s multimedia content person, I am lucky to be able to spend a lot of time chatting with our customers. My role gives me the wonderful ability to get beyond the tech-support, implementation and hear directly about their customer success and sales processes. Amongst all the energetic and passionate customers I had the pleasure of meeting, a few young professionals stood out. Case Studies Learning Technology Trends Learning technology solutions lms

Docebo 100

Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.

Unleashing Superheroes Case Study: Richard Culpin

Growth Engineering

Without further a do, meet our very own sales superhero Richard Culpin ! He joined Growth Engineering in 2012 and made the leap from Customer Excellence to join the Commercial Team earlier this year. As Account Director in the Commercial Team, I’m responsible for keeping our current customers happy and being on the constant lookout for ways we can make them even happier! I studied Law at university, but before this I worked at a sales company selling franking machines.

How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service.