Swift eLearning Services

AUGUST 30, 2019

When we develop customized eLearning courses, we always make sure that client satisfaction is the ultimate success. In this case study for eLearning, we would like to share one of our recent achievements. As a…

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Case Study Custom eLearning Development Study Custom 57

Vignettes Learning

JUNE 1, 2022

Customer service can often become stressful and anxiety-inducing. But no matter how hard this task can be, customer service reps need to have focus and self-control — even when their customers don’t. The Challenge: How to teach Managers to use… Read More →

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Case Study Customer Service Services Custom 52

Jigsaw Interactive

JULY 7, 2022

Case Studies. Employee training case study: LinkedIn. Employee training case study: SaaS Provider. That was certainly the case with a software-as-a-service (SaaS) provider who needed a fast and convenient way to train their growing sales and support team. What’s the ROI of Training? The result?

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BlueVolt

FEBRUARY 1, 2024

Bosch streamlined training data with BlueVolt's custom Power BI report, saving 4 hours weekly and enhancing sales leadership insights.

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Brilliant Teams

JUNE 12, 2023

Course Duration 30 Days Company background Our client is a health and safety consulting firm that provides training and consultancy services to businesses in various industries. Our services also include continuous support and maintenance to ensure that the training courses remain relevant and effective in the long term.

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Case Study PPT Convert eLearning Consultant 52

Harbinger Interactive Learning

OCTOBER 4, 2022

At Harbinger, we help our customers effectively solve their eLearning accessibility challenges. In this blog post, we will look at an interesting case study on eLearning accessibility. The college promotes student success by providing high-quality, flexible, and accessible educational programs and services.

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Case Study Harbinger Diversity Training Compliance Training 52

Swift eLearning Services

AUGUST 20, 2020

An LMS can eliminate all sorts of complexities that faced during the traditional classroom method learning.

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Paradiso

NOVEMBER 16, 2018

All the companies offer significant features, but some of them are really outstanding in terms of innovation, setup, technical support, customer support, and creativity. Customer Experience: The LMS’s purpose is to provide the best experience, making sure that the user gets the proper treatment. Paradiso Solutions. The Boston Group.

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Compliance Training Software Case Study Companies 107

Aptara

JULY 13, 2023

Whether your company needs to train a small team or a large workforce, we can adapt our services to meet your needs, ensuring that the eLearning solution aligns with the organization’s growth and changing demands. This will help us align our services with your specific requirements.

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Outsource Diversity Training Benefits Custom eLearning Development 98

Infopro Learning

JUNE 27, 2023

The BFSI (Banking, Financial Services, and Insurance) sector is known for its fast-paced and dynamic nature, making workforce training crucial for success. By spotlighting training in these areas, insurers can enhance customer satisfaction and streamline operations for greater efficiency.

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Diversity Training Compliance Training Blended Learning eLearning Strategy 449

Brilliant Teams

JUNE 27, 2023

Complex medical terminology may vary from country to country, so it is important to ensure that the content is customized to meet the technical requirements of the target country. Maintaining consistency in terminology and style across the e-learning course.

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Case Study Internationalization Companies Study 52

LifterLMS

MAY 22, 2022

Learn how to run a massive niche virtual summit with LifterLMS Fantastic Fungi Global Summit Case Study in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. Nor do you get the fundamental ease of use that SAS services try and market, to some effectiveness. What’s the customer journey here?

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Case Study Global Study Hosting 118

MobileTrain

MARCH 31, 2024

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

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Case Study Custom Internationalization Compliance Training 52

Hurix Digital

JULY 27, 2020

It is no longer looked at as an alternative or a supplementary tool to support learning objectives but a go-to choice to deliver customized and pointed content modules. Here is all you need to know about choosing one whose services and capabilities align perfectly with your training objectives. . Quality Checker. Project Manager.

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Custom eLearning Development Content Developer Blended Learning Services 52

edX

JUNE 22, 2022

Gemelke is a senior corporate trainer at Nelnet, one of the largest and most respected student loan servicers in the United States. That’s one of the big questions Allison Gemelke was asking herself in 2020.

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Case Study Study Big Question Compliance Training 52

eLearning Company

NOVEMBER 30, 2017

The Challenge We Faced We were tasked with developing an eLearning course that would allow customer service center staff to practice conversations with the customers who are not satisfied with the quality of the products received. The post Artificial Intelligence in eLearning: Case Study appeared first on eLearning Company Blog.

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Case Study Study eLearning Customer Service 45

Infopro Learning

OCTOBER 25, 2021

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. Sales teams working in the Finance industry must also acquire relevant skills to anticipate the ever-evolving customer and market needs.

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Sales Diversity Training Program Case Study 419

Interactive Services

JUNE 27, 2019

Interactive Services helped a European bank to make substantial improvements in customers’ satisfaction with the bank’s handling of their complaints. Please go to our Resources to download this case study. Each region of the island covers a different aspect of complaint handling.

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Case Study Study Compliance Training Metrics 40

Paradiso

JUNE 8, 2016

Case Study 1. The intention was to train their customer service reps quickly without investing a lot of money. Case Study 2. At the same time, the users as well as the customers were learning more and more. Watch the Video for quick recap of the above Case Studies- .

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Case Study Score Gamification Study 70

TechSmith Camtasia

APRIL 3, 2019

Organization: SoftwareONE Industry: IT Service Management Challenges: Cost, resources, updating training materials, scalability, creation, time to market, multi-language training Solution: Create and share video training content with TechSmith Camtasia and Snagit. Finally, I hope you found this case study helpful!

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Case Study Study SnagIt Video 73

Count5

NOVEMBER 6, 2017

Health Insurance Leader Improves Customer Experience. With the company’s expansion, its customer service and claims agent population also grew to manage separate health plans in 28 states and two international markets. q Use Case #3: Keeping Up With Important Changes. CSRs take their q between customer service calls.

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Case Study Study microlearning Customer Service 45

Infopro Learning

MAY 5, 2022

The professionals identify the gap between potential and existing skills, customize the training infrastructure, and create learning content accordingly. Provide support services and L&D tools. Provide support services and L&D tools. Go through their case studies to learn about these details.

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Case Study Training Train Outsource 221

TechSmith Camtasia

MARCH 26, 2019

Industry: IT Service Management. Each consultant has to highlight the benefits of each software they offer and answer any questions customers may have. To be effective, the training needed to meet the high standards of in-person instruction to accurately advise customers. Finally, I hope you found this case study helpful!

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Case Study Study SnagIt Video 61

Infopro Learning

OCTOBER 27, 2020

Many industry leading organizations have found that developing custom eLearning solutions has been an effective training method and can help overcome these all to common training challenges. One essential component of online learning that is often forgotten in the custom eLearning development process is to integrate social elements.

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Custom eLearning Development Personal Learning Diversity Training Blended Learning 419

Infopro Learning

NOVEMBER 17, 2023

Customers’ expectations have also evolved, demanding personalized services and seamless digital experiences. Servion Global Solutions anticipates that AI will be the driving force behind 95% of customer interactions by the year 2025. Training programs offer personalized learning paths for each participant in the future.

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Compliance Training Program Case Study Augmented Reality 221

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

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Blended Learning Custom LMS Brandon Hall 244

Infopro Learning

MARCH 7, 2022

Still, it should be considered more like an opportunity to revamp corporate training strategies, mitigate costs, and boost overall customer service experience. When employees comply with the ever-evolving industry regulations, this results in higher customer satisfaction and improved brand presence. Comprehensiveness.

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Compliance Training Compliance Industry Case Study 221

Infopro Learning

SEPTEMBER 5, 2018

Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service.

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Learning Visions

FEBRUARY 25, 2010

The following are my notes from Part 2 of the webinar: Our Journey: Harnessing Moodle to Deliver Customer Training Kronos – Scott Severn and Lynn Bennett – manage the customer training team for Kronos. Kronos delivers products and services to customers managing workforce. But Kineo has done some customizations.

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Case Study Moodle Open Source Study 160

Edume

MAY 21, 2018

Tigo Honduras is the country's largest mobile operator with close to 5 million customers. It's part of Millicom, a leading provider of cable and mobile services across Latin America and Africa with 51 million customers and revenues of $6 billion in 2017. read full case study.

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Case Study Sales Study Mobile 40

Infopro Learning

SEPTEMBER 5, 2018

Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service.

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Sales Productivity Product Support 193

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

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Infopro Learning

OCTOBER 18, 2018

By designing and delivering a product knowledge training program, the client organization was able to bring their workforce up to speed on the future of the company’s services and also directly impact the sales force’s performance. ” – Customer Testimonial.

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fewStones

APRIL 12, 2024

Simplified Communication of Complex Ideas : Videos allow SaaS businesses to explain their products or services in a clear and concise manner, making it easier for potential customers to understand the value proposition. Case study videos demonstrate the tangible benefits and ROI of the solution, making them powerful sales tools.

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Case Study Market Authoring Tools Video 52

Appsembler

APRIL 1, 2024

In the rapidly evolving landscape of digital education, deploying Django applications using Platform-as-a-Service (PaaS) solutions stands as a pivotal strategy for enhancing eLearning platforms, Open edX, and virtual labs. For Django applications, PaaS presents an enticing proposition.

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Services Platform Association Learning Management System Blended Learning 52

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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learnWorlds

JULY 7, 2023

Let’s face it: engaging customers is no easy feat. But here’s the thing: if you want to achieve your business goals and set sail towards success , you can’t settle for customers just skimming through your carefully crafted content. You want to provide real value that leaves a lasting impact. So, how do you do it?

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