Case Study of Magoosh: How to make a dent in a competitive market?

Pinlearn

Be it elementary tests, competitive exams, certification exams, high school exams, university exams, online test prep businesses are offering services in a variety of domains. Their product development strategy, the business model they chose, after-sales value to the learners, .

Two Global Brand Digital Retail Transformation Case Studies: Lessons & Challenges

Zunos

A case study of a global sportswear brand’s digital transformation odyssey, including details on why generic digital solutions simply wouldn’t work for their business model. We’ll explain why that is in a moment, in the first case study.

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Excellence in Customer Training: A Roche Case Study

Bottom-Line Performance

In markets where the products being sold are highly complex, customer training is essential to help make the sale and retain customers. Sadly, our industry focuses on “corporate learning” that helps the sales rep or the support technician, but neglects the needs of the customer. Conversely, your sales team will find it easier to position your product with prospective customers if training is a “killer feature.”

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Organization: SoftwareONE Industry: IT Service Management Challenges: Cost, resources, updating training materials, scalability, creation, time to market, multi-language training Solution: Create and share video training content with TechSmith Camtasia and Snagit. As a global company, SoftwareONE had to find a more cost-effective, efficient, and scalable way of training new hires and sales reps. Finally, I hope you found this case study helpful!

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Industry: IT Service Management. As a global company, SoftwareONE had to find a more cost-effective, efficient, and scalable way of training new hires and sales reps. They create videos to show their sales processes, project management, optimizations, and more. Finally, I hope you found this case study helpful! The post How To Create Successful Video Training Content (A Case Study) appeared first on TechSmith Blog. Organization: SoftwareONE.

Case Study: Multi-Billion-Dollar Financial Services Firm

Performitiv

About the Organization: The organization is a multi-national, multi-billion-dollar organization operating in the financial services space. Performitiv’s automated algorithms analyzed comments made on recent sales systems training and highlighted several negative comments. They are a Fortune 500 organization with over 22 million customers and over $650 billion in assets under management.

5 Case Studies that Prove Learning Games Work

Growth Engineering

In another study 2 , it was found that computer based simulations elicit better learner performance and knowledge retention than non-simulation instruction. The meta-study found that, compared to other methods, simulation games deliver: 20% higher post-training self-efficacy. Academic studies are one thing, but what about the practical applications…? US IT service provider, Savvis , introduced Merchants to their sales teams.

The Heinz Ketchup Case Study

Jay Cross

My midterm exam in Marketing Management at Harvard B-School was the Heinz Ketchup Case. The case included the demographics of buyers, the geographic spread of the market, and all manner of information about packaging options. Sales were steady and growing. The case asked the classic question, “What would you do?” The brand managers and UI designers at Google, Yahoo, Facebook, and other consumer web services need to learn this lesson.

Product Training for a Distributed Sales Force

Infopro Learning

After discovering a widening performance gap across the sales team, the company partnered with Infopro Learning to address the rapidly-evolving business challenges. By designing and delivering a product knowledge training program, the client organization was able to bring their workforce up to speed on the future of the company’s services and also directly impact the sales force’s performance. Why product knowledge is a high-impact sales training tool.

Mobile-Learning for a Retail Training Company — Case Study

Enyota Learning

And one such project required us to develop a mobile application that could: train sales representatives, while also enabling managers to improve their leadership and coaching abilities. The other aspect required the application to capture data that could determine the competency levels of both the manager and the sales representatives, by monitoring the post-training workflow. In this case, the client was a well-known retail consultancy firm based in Australia.

Case Study: Greenlight Planet & EduMe - Driving salesforce productivity & engagement

Edume

How did an innovative FMCG company increase its agents’ sales by 116% ? Greenlight Planet’s sales agents provide a direct link to its customers. They’re responsible for selling its wide range of products, providing excellent customer service, and gaining an in-depth understanding of user needs. The sales agents receive in-person onboarding training when they join Greenlight Planet. I have improved my sales because I followed the tips from the app.

Case Study: Waterstones Academy – Goal-Based Learning for Booksellers

Rob Hubbard

With the introduction of the Kindle as a product range, there was a need to train booksellers on how to operate and sell these new devices, so that they could offer the best possible service to customers. Evaluation – including sales statistics, completion rates, user and manager comments which allowed us to demonstrate that the learning was meeting organisational objectives.

How to Grow Your Email List with an Email Challenge and SEO Course Case Study with Brendan Hufford

LifterLMS

Learn how to grow your email list with an email challenge and SEO course case study with Brendan Hufford from 100 Days of SEO in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. I think that a lot of people don’t take that kind of responsibility on when you do marketing services. I want to share success stories and case studies and [inaudible 00:20:18], not just, look at all the traffic my blog post gets.

Case Study: How the mobile operator Tigo increased sales by 66%

Edume

It's part of Millicom, a leading provider of cable and mobile services across Latin America and Africa with 51 million customers and revenues of $6 billion in 2017. Like many mobile operators, Tigo's agents are its distribution network, and they're responsible for selling a wide range of products and providing excellent customer service. Tigo is using EduMe's microlearning app to increase the productivity of its sales agents. read full case study.

Combining Sales Support Tools with Interactive Learning

dVinci Interactive

They expect them to be experts on their products and services, knowledgeable about their customer needs and diligent about following a sales process. Customers also have high expectations of sales reps. In the past, it was customary to send sales reps to training, fire hose them with data and information and then expect them to know everything for any customer scenario. This combination of training and support makes it easier for a sales rep to succeed.

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High Flying Service and Support

Engage in Learning

200 people in various roles from designers and engineers, through to production, sales and support. To set everything up, they then worked with Nikki Malone, our Customer Service Manager. The post High Flying Service and Support appeared first on Engage in Learning.

How We Use Social Media for Informal Learning

Bottom-Line Performance

For every sales pitch you hear about social learning, for every shiny social network logo you see out there on the web, you should be looking for real use cases and story of social media being used in a real world setting… with tangible benefit to an organization. Information shared by the Learning Services team gets passed over to Multimedia, and vice versa. Social Learning Social Media case study elearning guild social learning talktech

Serious Games + Smart Implementation = Win! (Free Webinar)

Knowledge Guru

These organizations come from a variety of industries (technology, financial services, healthcare) and used the games within diverse functional areas (new hire training for sales reps, product knowledge for sales and support reps and process training for HR associates). Read the Case Studies… If you saw me present at DevLearn 2015 or ATD International 2015 , you have already heard these case studies. Case Studies Serious Games white paper

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Meet the CLO Advisory Board: Judy Whitcomb

CLO Magazine

Whitcomb is an award-winning HR, leadership and talent development executive with more than 20 year’s experience across various industries, including transportation, financial services and health care. I also love studying and honing my skills as a Gallup Strengths Coach.

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International Telecommunications company Tigo reduce training time by 83% with EduMe

Edume

Serving more than 52 million customers in 11 countries, Tigo, a leading provider of cable and mobile services, turned to EduMe’s Workforce Success platform to help improve workforce productivity, quality, safety and customer service. Blog Case Studies Workforce Success

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International Telecommunications company Tigo reduce training time by 83% with EduMe

Edume

Serving more than 52 million customers in 11 countries, Tigo, a leading provider of cable and mobile services, turned to EduMe’s Workforce Success platform to help improve workforce productivity, quality, safety and customer service. Blog Case Studies Workforce Success

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Want success like Google? Approach learning like Google does

Edume

They also produce output that’s of a higher quality, have increased sales productivity, lower absenteeism and increased profitability, among other things. The most powerful method is often the most simple, and in Google’s case, it’s to simply ask.

2-Real-world elearning challenge: Improve call center customer satisfaction

SmartBuilder

Large financial services company with call centers across the United States. Increase wine sales during dinner service by 20% in 2019, compared to 2018. This goal is SMART because it is: Specific: The goal targets wine sales during dinner service. Measurable: 20% over 2018 sales is a measurable amount. Relevant: Wine sales are low compared to other menu items. PART 2 of 4: Determining the Business Goal. Client.

Customer Experiences that Bridge the gap Between Sales and Growth

Infopro Learning

In fact, the quality of service you provide has a direct impact on your organization’s growth and revenue. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Delivering the best customer service.

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How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

This is one of the many reasons why improving customer service is a high priority for many modern organizations. However, providing quality customer service now requires that your sales reps know more than just facts and features.

How Does LMS Selection Work? This Case Reveals All

Talented Learning

With 13 years in LMS sales and now nearly 3 years as LMS selection consultants, we’ve been directly involved in $65,000,000 worth of LMS selling and buying. People often ask me, “What exactly should I expect from your LMS selection process and services?” The association is dedicated to enabling and encouraging community service at the state and local level. Its “members” include approximately 1000 community service organizations.

5 Ways Clients like Uber use EduMe to Improve Quality of Learning

Edume

It’s also not scalable - it becomes unfeasible when your workforce is dispersed - as is increasingly the case with remote work on the rise - or large. It wasn’t just a case of having their existing materials to hand, to access whenever, but for new materials to be received on a regular basis.

Building on Future Success

Engage in Learning

Company employees have skills across a range of fields, including land buying, planning, design, surveying, engineering, purchasing, construction, sales and marketing, public relations and customer service. Case Studies ConstructionIntroducing the customer.

American Tire Distributors shares its microlearning success story

CLO Magazine

The automotive and tire service industry is getting more competitive, and they wanted to be sure their sales team and franchises had the tools and knowledge to deliver value to customers, said ATD Chief Operating Officer Owen Schiano: “Training has to be an important part of that business strategy.”.

Spotlight on… Machmade Ltd

Edume

We provide a full plumbing service from domestic homes to large-scale projects including British Gas and other major commercial clients. Having this team of local plumbers allows us to provide rapid response , emergency plumbing services 24 hours a day, 365 days a year.

How Associations Bridge the Skills Gap With Digital Badges

Talented Learning

In this case, the badge automatically renews for one year. The EDUCAUSE badge program includes the following categories of engagement: Community Service, Leadership Development, Communications, Awards and Subject Matter. NWFA University uses digital badges to recognize the completion of a series of courses, or a learning path in a certification track for specialization in either Installation or Sales. Young Adult Library Services Association.

The Top 10 Most Important Sales Skills

Ed App

Sales is a cutthroat industry and it takes those armed with the most important sales skills to stay ahead of the competition. And as a sales manager, it’s your responsibility to ensure that your team is set up for real success. Important Sales Skill #2 – Business Acumen.

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How Associations Bridge the Skills Gap With Digital Badges

Talented Learning

In this case, the badge automatically renews for one year. The EDUCAUSE badge program includes the following categories of engagement: Community Service, Leadership Development, Communications, Awards and Subject Matter. NWFA University uses digital badges to recognize the completion of a series of courses, or a learning path in a certification track for specialization in either Installation or Sales. Young Adult Library Services Association.

4 Ways Gamification Drives Business Results

Bottom-Line Performance

What’s the value of a more informed sales rep? Waiters and waitresses improved their level service to restaurant patrons, resulting in a 1.8% increase in sales for a large restaurant chain. For so many large restaurant and retail chains, maximizing efficiency at the point of sale can be, well, a crapshoot. increase in sales while using the tool. Sales reps doubled the average contract value for a new product.

How ChargePoint Reduced Partner Support Calls by 89% With LearnUpon’s LMS

LearnUpon

I’ve said this to anybody I recommend LearnUpon to – bar none, the support and service is gold star. They first introduced courses for their sales team and found LearnUpon’s Salesforce integration worked seamlessly making training easy to access for their learners. “ It’s beautiful for our sales. Case StudiesChargePoint operates the world’s largest and most open electric vehicle (EV) charging network.

A learner and a teacher at heart

CLO Magazine

Jen is a person of vision and she has a very clear, crisp communication style,” said John Luck, vice president for PerkinElmer America’s sales and service division, who served as the executive sponsor of a sales coaching program Sullivan and her team rolled out.

17 Essential Sales Enablement Assets

Allego

Great sales content drives conversations—and results. In many organizations, a sales enablement team drives the creation, distribution, and management of sales content. All this content needs to be easy to consume and reusable across the sales organization. Case Studies.

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