Learning Pool

OCTOBER 4, 2023

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. It’s estimated that global spending in the sector will reach 1.5

Performance Support 105

Performance Support Performance Knowledge Worker Cloud Computing 105

Docebo

OCTOBER 2, 2018

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. The demand for access and support for learning in the daily flow of work has led to increased focus on mobile learning solutions and ‘microlearning’.

Performance Support 137

Performance Support Support Performance Productivity 137

Clark Quinn

APRIL 27, 2021

As has become a pattern, someone recently asked me how to evaluate soft skills. And without being an expert on soft skill or evaluation, I tried to answer on principle. So here’s an extended riff on evaluating soft skills. I started with wondering what performance outcomes would you expect for soft skills.

Evalution 210

Evalution Skills Metrics Lecture 210

IT Training Department Blog

NOVEMBER 9, 2023

But the assumption should never be that employees come with all the technical skills they need no matter if they’re 18 or 45. The demand for individuals with strong digital skills will continue to grow and there is a digital skills shortage. What Is the Digital Skills Gap?

Digital 107

Digital Skills Blended Learning Custom eLearning Development 107

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Epilogue Systems

MARCH 24, 2023

At some point in every business, organizational changes are inevitable. These changes can occur due to several reasons, such as mergers and acquisitions, new leadership, restructuring, digital disruption and many more. Regardless of the reason, it is essential to understand the impact of organizational change on employee performance.

Performance Support 52

Performance Support Change Performance Communication 52

IT Training Department Blog

OCTOBER 5, 2023

However, with this transformation comes a lot of pressure on employees to acquire the necessary skills and knowledge to navigate these changes effectively. If we’re going to go down the route of overly generalistic generational stereotypes, take a look at this article about Gen Z and what they feel they lack in job skills.

Digital 89

Digital Companies Custom Help 89

IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. You can’t expect people all to be tech-savvy and they’re especially not always as eager for change as leadership is.

Social Networks 111

Social Networks Technology Companies Custom 111

TIER1 Performance

JANUARY 18, 2024

The Philips patient monitoring clinical education team is committed to doing just that—supporting customers through these staffing challenges, as well as preparing them to use the next generation monitoring solutions in the most flexible and efficient methods possible.

Custom 52

Custom Blended Learning Compliance Training Consulting 52

Avilar

FEBRUARY 6, 2024

Can employee skills assessments really help avoid a mis-hire? That means identifying someone who has the skills to do the work, the aptitude to continue to learn and grow, and values that align with your company’s mission and culture. What is a Skills Assessment? Refresh your skills-based job descriptions.

Assessment 81

Assessment Skills Help Diversity Training 81

Hurix Digital

APRIL 3, 2024

Have you ever wondered what sets high-performing teams apart from mediocre ones? In the 21st century, we’ve witnessed tremendous change in the world in just two decades, and businesses aren’t exempt from it. But how can you change your team’s performance from mediocre to high?

Performance Support 40

Performance Support Teams Performance Effectiveness 40

Coursera

JANUARY 5, 2023

I’m excited to introduce The Job Skills of 2023 report , which explores the fastest-growing digital and human skills on Coursera entering 2023. Global job skills trends in the report include: The fastest-growing skills are digital skills. The top ten overall fastest-growing skills are digital skills.

Job 111

Job Skills Micro-Learning Global 111

Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. It allows organizations to create and manage a wide range of courses, ensuring that employees stay up-to-date with the latest medical skills, procedures, and guidelines.

LMS 179

LMS Learning Management System Enterprise Compliance Training 179

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188

Custom Education Authoring Tools Miro 188

Acorn Labs

MARCH 3, 2024

Most of the time, organisations don't bridge the gap between their annual performance reviews and actionable employee development. This isn't helping anyone, from your employees to your business's overall performance. The problem is that performance management as-is is unable to drive performance success.

Performance Support 52

Performance Support Performance Management Metrics 52

HexaLearn

MARCH 12, 2024

The Rise Of AI And AI Tutors: A Conceptual Change Artificial Intelligence in education, with its ability to analyze massive data and perform real-time variations, is at the frontline of redefining traditional support systems. They run through complex algorithms and offer customized learning experiences.

Performance Support 52

Performance Support Education Support Virtual Classroom 52

CLO Magazine

JUNE 26, 2023

While technical expertise remains important, professionals must also possess a range of power skills to thrive in their careers. This article delves into the significance of these new power skills and highlights the top competencies that professionals need to unlock their full potential. 2014; Hur et al.,

Skills 79

Skills Performance Support Diversity Training Culture 79

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

Customer Service 40

Customer Service Conversation Services Custom 40

TIER1 Performance

FEBRUARY 16, 2024

How can data help inform decisions that support strategy activation? To help bring that vision to life, TiER1 partnered with Medstar to drive measurable changes across Medstar ways of working and outcomes in the leader and associate experience, starting first with ambulatory care centers.

Performance Support 52

Performance Support Activities Support Strategy 52

MobileTrain

MARCH 10, 2024

Yet, considerations must extend to everyone, acknowledging their attitudes toward change and innovation. As Bill Gates has stated, AI won’t replace workers ; instead, it will help them acquire new skills and unleash their potential by providing quicker access to resources, information, and solutions.

Change 52

Change Gartner Blended Learning Adoption 52

Paradiso

OCTOBER 30, 2023

Aviation companies are discovering the benefits of using a learning management system (LMS) to ensure that employees keep learning and adapt to changing needs. The aviation industry has changed a lot. Enhance Training with Live and Recorded Videos: Practical skills are as vital as theoretical knowledge in aviation.

Association Learning Management System 91

Association Learning Management System LMS Association LMS Blended Learning 91

IT Training Department Blog

JULY 31, 2023

Nothing changes more in a company than technology. If the organization isn’t prepared for technical change, it’s at risk of stagnation and eventual failure. Corporate technical training is a powerful tool to help employees adapt and usher them through the change process.

Change 94

Change Custom eLearning Development Instructional Design ADDIE 94

Acorn Labs

FEBRUARY 27, 2024

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”

Performance Support 52

Performance Support Performance Metrics Management 52

Acorn Labs

FEBRUARY 27, 2024

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”

Performance Support 52

Performance Support Performance Metrics Management 52

Chronus

MARCH 20, 2023

With the evolution of technologies such as artificial intelligence, the continued march of automation and the rise of the gig economy and remote work, businesses just need different skills than they did in the past. However, these essential skills are often hard to find within the workforce or being developed as we speak.

Mentoring 98

Mentoring Skills Social Networks LinkedIn 98

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JUNE 1, 2023

Looking to customize your WooCommerce extension? It comes with a wide range of features and customization options, but sometimes you may need to add more features than the core plugin has to offer. You can do that by using native WooCommerce extention or getting a custom plugin developed with the help of WooExperts.

Custom 90

Custom Guide Authoring Tools Site 90

CLO Magazine

MAY 20, 2021

They also do not have the resources to provide the one-on-one support needed to help new hires figure out how to apply training to actual work scenarios. Consequentially, new hires are activated before they are ready, increasing customer and employee frustration. This means employees are learning as they interact with your customers.

Performance Support 102

Performance Support Performance Simulations Exercise 102

Integranxt

MARCH 3, 2024

Today, organizations are seeking more personalized, engaging, and efficient learning solutions to equip their workforce with the skills and knowledge needed to thrive in a rapidly evolving business environment. Furthermore, AI-powered chatbots can be integrated into LXPs to offer 24/7 support and answer learner queries in real-time.

Games 52

Games Change Simulations Case Study 52

CLO Magazine

APRIL 12, 2023

The classic performance appraisal process has always been a much-debated system. Following a request to review to “fix” the performance management system, the head of a United Nations agency commented to us, “Our employees don’t like our performance management process, our managers hate it and our executives won’t support it.”

Performance Support 78

Performance Support Performance Management Business 78

Instancy

FEBRUARY 26, 2024

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Unveiling a New Era in Learning: LLMs are not simply language bots.

Blended Learning 52

Blended Learning Custom Education LMS 52

Learning Pool

FEBRUARY 19, 2024

In part, this growth can be attributed to the global skills shortage and the growing demand for upskilling and reskilling workers. By making learning experiences relevant to each individual and connecting learning to performance, we create extraordinary learning outcomes. The LMS market is expected to grow by $25.7 billion by 2025.

Enterprise 99

Enterprise Platform LMS vendor 99

Dynamic Pixel

OCTOBER 17, 2023

In today’s competitive job market, the battle between hard skills and soft skills has never been more intense. While hard skills showcase your ability to perform specific tasks, soft skills training online amplify your potential for success by enhancing communication, collaboration, and adaptability.

Skills 52

Skills Diversity Training Expertise Reference 52

Acorn Labs

DECEMBER 6, 2023

You want to know how to create skill development programs that move the performance needle. You’ll also learn just what tools you need to design effective programs, pitfalls to avoid, and the business case for why you should be building skill development programs, like, yesterday. no one uses or possesses these skills).

Skills 52

Skills Metrics Program Develop 52

Learning Pool

AUGUST 9, 2023

Having the ability to solve complex problems is a central skill in our ever-changing world of work. This is already the case today and isn’t likely to change in the coming years. This skill is decisive for the success or failure of a company. Record the skills available across your workforce.

Skills 83

Skills Problem Job Companies 83

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

PDG

DECEMBER 14, 2023

sales coaching Transforming Life Science Sales through Behavioral Change Written By: Sean Frontz December 14, 2023 – 7 min read In my 25+ years working with sales teams, I’ve witnessed firsthand how changing behavior creates a transformative impact. Creating buy-in and alignment is crucial for overcoming change resistance.

Behavior 59

Behavior Sales Change Coaching 59