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In the last couple of years, performance improvement has become a key focus area for organizations across the world. To maintain a competitive advantage and increase their company’s market share, business leaders are increasingly investing in performance consulting. But, what exactly is performance consulting? What is performance consulting? Performance consulting is a process that produces business results by improving the performance of people in an organization. MORE
of the business time—the equivalent of one day per working week—is wasted by employees searching for information to do their job effectively. But, what is Performance Support? "A A tool or resource, ranging from print to technology-supported, which provides just the right amount of task guidance, support, and productivity benefits to the user, precisely at the moment of need." – Marc Rosenberg. 10 Types Of Performance Support Tools. MORE
To be effective with addressing the continuous nature of Change is to ”routinize” it by building into the organizational culture as “Ordinary Work”. That means adopting cultural mindshare that adopts a discipline and protocols of Change Leadership that are agile, resilient, and most importantly – repeatable. MORE
I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability Technology MORE
Organizations are working towards changing their approaches in delivering learning and reshaping their learning models to deliver meaningful content, which is accessible as just-in-time training to support employee development. . MORE
When designed with learners’ needs in mind, they are an excellent performance support tool. If you want your learning portal to be effective and drive results, you should follow a few simple design principles. A learning portal should be: Inclusive: Your portal design should support diverse communities. Performing analysis and creating a learner persona can help identify what learners truly want and need out of a portal. MORE
How well does your organisation deal with change? Increasingly, the degree to which businesses can adapt positively and quickly to change is driving their success. Rapid pace “Change is inevitable. Change is constant.” British Prime Minister, Benjamin Disraeli speaking at the zenith of the industrial revolution must have thought his generation had the monopoly on change, given the social and economic upheaval of his time. MORE
Be it preparing for an interview or gathering the relevant statistics on the way to a meeting, mobiles have become tools of providing ubiquitous support, especially for accessing bite-sized information. Performance support. Mobile devices are justifying the term ‘performance support’like never before. are extremely effective in delivering content without necessarily being perceived as ‘learning’ per se. Service support. MORE
Lately, I’ve been giving greater thought to how the influence of the internet has changed who I am, and how I operate. Thinking about the cause of this change, I decided fairly quickly that it wasn’t a decline in interest in world events, since I still spend about the same amount of time reading articles as I ever did, but rather the result of the sheer volume of articles to which I’m now exposed. So, are these changes a bad thing? performance support MORE
Advancement in technology brings changes in the way we work. Over the past few decades, these changes have been rapid as well as huge in their impact. From the pen-and-paper traditional desk, to desktop computers, laptops and now, tablets and smart-phones- change has been constant. Every change brings with itself the necessary rigors of adaptation. Whether adapting to a new process or a technology, providing training for every change may seem difficult. MORE
A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there. Effective performance support is embedded (i.e., Let’s flip the whole dynamic learning and support ecosystem, not just the classroom. ”. MORE
This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Performance support, also known as job guidance, is one such approach that’s gaining traction in L&D circles and it isn’t just a piece of advice about how to carry out a specific job effectively. Five Ways Performance Support Increases Productivity. Performance support leads to fewer mistakes. MORE
THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). Therefore, it is quite natural for these to be touted as one of the best forms of performance support for today’s workplaces. MORE
But there’s learning to know and there’s learning to perform. People learn most effectively when they’re transforming new information into performance of an actual task. This transformation simply doesn’t happen when task performance occurs a month, a week, or even a day after the person receives the new information. And don’t worry, you can even use many of the aforementioned technologies, models, and methods to make performance support solutions. “I MORE
A perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. Even with smaller micro-learning objects, agile design, rapid development, and mobile delivery tactics, the solutions remain focused on pushing potential…not performance. 70:20:10 Five Moments of Need learning performance discipline Performance Support xAPI 70-20-10 EPSS MORE
In the online course that I teach for ASTD on Developing an Organizational Learning Culture , one of the questions I hear most often is, “How can I change the culture in my company when there is little support from management and our unions resist any change that might affect the work rules?” It took decades to create the culture that currently exists in many of these organizations and any significant change is going to take time, effort and perseverance. . MORE
There is now quite a bit available about signifying change with ritual. Thus, the repeated behaviors build a ‘muscle memory’ that supports your purpose. And agreeing to perform the ritual at all is an implicit complicity in the story behind the ritual. Finally, having others also performing or having performed the ritual builds a social commitment. And, to be clear, here I’m talking secular change.). Crafting effective ritual. MORE
Performance support, as the name suggests, helps the user by supplying the relevant information at the time of need. Research shows that a person will need the necessary information at five different moments, to perform a task effectively and efficiently. MORE
SEPTEMBER 29, 2020
The banking and financial services industry is constantly changing and adapting all the time. Advancements in technology and current events are changing the way these businesses interact with both their customers and even their employees. Stage 2 Performance Support System. MORE
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. Enter ‘Embedded Performance Support’ — performance support that is embedded in the business process (and hence the workflow of the employees) that helps make support more efficient and effective. MORE
The ultimate goal of L&D is to help improve employee performance. To achieve that goal, L&D professional has to sometimes convince the stakeholders that performance support may be a better solution than training. What is Performance Support? MORE
Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. From providing just-in-time learning to assisting employees with on-the-job support, Performance Support Tools bring the required agility to corporate trainings. Essentially, Performance Support Tools help in bridging the gap between knowledge acquisition and knowledge application. PSTs and Learning & Perform MORE
I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability Technology MORE
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. LearnQ : a mobile-based performance support app for our Quality Management System (QMS) that provides an ubiquitous way to access information while on the go. MORE
The following is a guest post authored by Gary Wise, Workforce Performance Strategist, Coach, Speaker & Storyteller, of Human Performance Outfitters. All four phases are required when the “anything” launch takes place within a dynamic Learning Performance Ecosystem …and optimized or not, we all own an ecosystem. This includes things like: Corporate Change Initiatives. Competent performance only happens at Point-of-Work. Who supports? MORE
I have been pondering on the topic-Performance Improvement. For those reasons, it greatly motivates me to witness this transition from a conventional training mindset to that of a performance improvement mindset. More often than not, organizations seeking to solve a performance issue resort to Training as a solution without analyzing the nature of the problem. Here’s where Performance Improvement, also referred to as Human Performance Improvement (HPI) , comes into play. MORE
Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Fortunately, performance support systems have received more attention in recent years, thanks to a broader trend toward informal learning strategies. Build performance support into every blended learning effort. MORE
This past Tuesday, we had the pleasure of hearing from a leading Performance Support evangelist, Bob Mosher. Hear the story that changed Bob’s entire perspective on learning. It might just change yours as well. . Here’s a quote directly from slide 5 : An Educator’s job is to prescribe the MOST effective ‘Instructional Treatment’ for our learners that best fits their learning needs. Learning Trends Performance Support MORE
Chances are you’ve noticed performance support has entered our daily lives. It’s also quite possible it has missed your attention even if you are using performance support tools to do everyday tasks more effectively and with less effort – probably with better results. One common performance support tool we use is GPS navigation system while driving. The GPS changed that. eLearning Apps IPhone Mobile Apps Performance Support MORE
THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ) The above quote is from our interview with Charles Jennings. How are companies (big and small) around the world leveraging mobile technologies for performance support today? MORE
Aligning performance with results can be achieved with a few overarching steps. By doing this, each person will be clear what his or her role is – and you can truly measure and adjust the organization’s performance at regular intervals. The first, and most obvious step you must take when aligning performance with results is to determine concrete results measurement. What are the current performance measurements for individuals in the organization? MORE
This means we are now bringing to market a unique suite of cost-effective learning solutions to serve every customer challenge: from a quick piece of custom learning content through to a modern and sophisticated learning ecosystem. MORE
Bridging Skills-gaps, Driving Workforce Performance, and Increasing ROIs. Employee performance analysis is a significant aspect of modern corporates. Human Resources (HR) professionals conduct performance review cycles to evaluate an employee’s contribution to boosting overall workplace productivity. With changing job roles and training methods, the traditional performance analysis process is not considered adequate. MORE
In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. Things change. MORE
Three Ways to Streamline Employee Performance Improvement. “I’m But there’s learning to know and there’s learning to perform. People learn most effectively when they’re transforming new information into performance of an actual task. This transformation simply doesn’t happen when task performance occurs a month, a week, or even a day after the person receives the new information. In the meantime, keep thinking “ performance first ”! MORE
When designed with learners’ needs in mind, they are an excellent performance support tool. If you want your learning portal to be effective and drive results, you should follow a few simple design principles. A learning portal should be: Inclusive: Your portal design should support diverse communities. Performing analysis and creating a learner persona can help identify what learners truly want and need out of a portal. MORE
Even with the best planning and implementation, change is never all puppy dogs and ice cream. Leadership expert Robin Sharma once said, “Change is hard in the beginning, messy in the middle and gorgeous at the end.”. The performance dip that sets in at the onset of a change is never what we expect to happen. But the severity and duration of that performance dip can be greatly influenced by leadership. Next, determine what reactions to the change might be. MORE
If you are considering Digital Performance Support (“DPS”) as part of the on-boarding and user experience for your application or application project, it’s important to know, as with any new capability, there’s a right way to do it and there’s definitely a wrong way. It starts with making sure your tools and methods are suitable for building the supporting foundation from which effective DPS will rise. No searching knowledgebases, support portals or a repository index. MORE
Reading a post on Performance Support from my co-blogger and colleague triggered of the following response: Read on: Performance Support (PS) is, says Tony Karrer, “Making information available to workers instead of forcing them to memorize it. What makes PS effective is the targeted learning that it provides and the “pull” approach inherent in its definition. When is Performance Support needed? MORE
Infopro Learning
SEPTEMBER 29, 2020
The banking and financial services industry is constantly changing and adapting all the time. Advancements in technology and current events are changing the way these businesses interact with both their customers and even their employees. Stage 2 Performance Support System.
Living in Learning
AUGUST 2, 2016
I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability Technology
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Living in Learning
AUGUST 2, 2016
I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability Technology
Docebo
OCTOBER 2, 2018
This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Performance support, also known as job guidance, is one such approach that’s gaining traction in L&D circles and it isn’t just a piece of advice about how to carry out a specific job effectively. Five Ways Performance Support Increases Productivity. Performance support leads to fewer mistakes.
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PA G E 1 0 3 Define the performance goals and. outcome with the most effective and efficient set. effective learning solution or curriculum. specifies the most effective and. experiences that support and enable change in service. performance goals.
Living in Learning
APRIL 17, 2018
A perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. Even with smaller micro-learning objects, agile design, rapid development, and mobile delivery tactics, the solutions remain focused on pushing potential…not performance. 70:20:10 Five Moments of Need learning performance discipline Performance Support xAPI 70-20-10 EPSS
Your Training Edge
FEBRUARY 3, 2014
A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there. Effective performance support is embedded (i.e., Let’s flip the whole dynamic learning and support ecosystem, not just the classroom. ”.
Tesseract Learning
AUGUST 13, 2020
The ultimate goal of L&D is to help improve employee performance. To achieve that goal, L&D professional has to sometimes convince the stakeholders that performance support may be a better solution than training. What is Performance Support?
Learnnovators
OCTOBER 5, 2014
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. LearnQ : a mobile-based performance support app for our Quality Management System (QMS) that provides an ubiquitous way to access information while on the go.
Upside Learning
JANUARY 27, 2011
Chances are you’ve noticed performance support has entered our daily lives. It’s also quite possible it has missed your attention even if you are using performance support tools to do everyday tasks more effectively and with less effort – probably with better results. One common performance support tool we use is GPS navigation system while driving. The GPS changed that. eLearning Apps IPhone Mobile Apps Performance Support
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the latest Performance Management Maturity Model. When they’re set up within an effective authoring tool, you don’t need to attend to every. change them, the amendments you make will be reflected across all of the courses using. changes instantly. 12 Ways to Get the Most.
Clark Quinn
JANUARY 14, 2020
There is now quite a bit available about signifying change with ritual. Thus, the repeated behaviors build a ‘muscle memory’ that supports your purpose. And agreeing to perform the ritual at all is an implicit complicity in the story behind the ritual. Finally, having others also performing or having performed the ritual builds a social commitment. And, to be clear, here I’m talking secular change.). Crafting effective ritual.
Living in Learning
AUGUST 4, 2016
To be effective with addressing the continuous nature of Change is to ”routinize” it by building into the organizational culture as “Ordinary Work”. That means adopting cultural mindshare that adopts a discipline and protocols of Change Leadership that are agile, resilient, and most importantly – repeatable.
G-Cube
APRIL 12, 2011
Advancement in technology brings changes in the way we work. Over the past few decades, these changes have been rapid as well as huge in their impact. From the pen-and-paper traditional desk, to desktop computers, laptops and now, tablets and smart-phones- change has been constant. Every change brings with itself the necessary rigors of adaptation. Whether adapting to a new process or a technology, providing training for every change may seem difficult.
Learnnovators
JUNE 28, 2014
THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). Therefore, it is quite natural for these to be touted as one of the best forms of performance support for today’s workplaces.
Infopro Learning
FEBRUARY 9, 2017
In the last couple of years, performance improvement has become a key focus area for organizations across the world. To maintain a competitive advantage and increase their company’s market share, business leaders are increasingly investing in performance consulting. But, what exactly is performance consulting? What is performance consulting? Performance consulting is a process that produces business results by improving the performance of people in an organization.
Dashe & Thomson
JANUARY 8, 2012
Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Fortunately, performance support systems have received more attention in recent years, thanks to a broader trend toward informal learning strategies. Build performance support into every blended learning effort.
Your Training Edge
FEBRUARY 2, 2018
Aligning performance with results can be achieved with a few overarching steps. By doing this, each person will be clear what his or her role is – and you can truly measure and adjust the organization’s performance at regular intervals. The first, and most obvious step you must take when aligning performance with results is to determine concrete results measurement. What are the current performance measurements for individuals in the organization?
Bottom-Line Performance
NOVEMBER 7, 2017
When designed with learners’ needs in mind, they are an excellent performance support tool. If you want your learning portal to be effective and drive results, you should follow a few simple design principles. A learning portal should be: Inclusive: Your portal design should support diverse communities. Performing analysis and creating a learner persona can help identify what learners truly want and need out of a portal.
Learnnovators
JUNE 28, 2014
THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ) The above quote is from our interview with Charles Jennings. How are companies (big and small) around the world leveraging mobile technologies for performance support today?
Dashe & Thomson
AUGUST 26, 2011
Lately, I’ve been giving greater thought to how the influence of the internet has changed who I am, and how I operate. Thinking about the cause of this change, I decided fairly quickly that it wasn’t a decline in interest in world events, since I still spend about the same amount of time reading articles as I ever did, but rather the result of the sheer volume of articles to which I’m now exposed. So, are these changes a bad thing? performance support
ID Reflections
JULY 15, 2009
Reading a post on Performance Support from my co-blogger and colleague triggered of the following response: Read on: Performance Support (PS) is, says Tony Karrer, “Making information available to workers instead of forcing them to memorize it. What makes PS effective is the targeted learning that it provides and the “pull” approach inherent in its definition. When is Performance Support needed?
EI Design
JULY 19, 2018
Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. From providing just-in-time learning to assisting employees with on-the-job support, Performance Support Tools bring the required agility to corporate trainings. Essentially, Performance Support Tools help in bridging the gap between knowledge acquisition and knowledge application. PSTs and Learning & Perform
Innovative Learning Group
JUNE 7, 2018
Three Ways to Streamline Employee Performance Improvement. “I’m But there’s learning to know and there’s learning to perform. People learn most effectively when they’re transforming new information into performance of an actual task. This transformation simply doesn’t happen when task performance occurs a month, a week, or even a day after the person receives the new information. In the meantime, keep thinking “ performance first ”!
Innovative Learning Group
JUNE 7, 2018
But there’s learning to know and there’s learning to perform. People learn most effectively when they’re transforming new information into performance of an actual task. This transformation simply doesn’t happen when task performance occurs a month, a week, or even a day after the person receives the new information. And don’t worry, you can even use many of the aforementioned technologies, models, and methods to make performance support solutions. “I
Bottom-Line Performance
NOVEMBER 7, 2017
When designed with learners’ needs in mind, they are an excellent performance support tool. If you want your learning portal to be effective and drive results, you should follow a few simple design principles. A learning portal should be: Inclusive: Your portal design should support diverse communities. Performing analysis and creating a learner persona can help identify what learners truly want and need out of a portal.
Sponge UK
NOVEMBER 10, 2015
How well does your organisation deal with change? Increasingly, the degree to which businesses can adapt positively and quickly to change is driving their success. Rapid pace “Change is inevitable. Change is constant.” British Prime Minister, Benjamin Disraeli speaking at the zenith of the industrial revolution must have thought his generation had the monopoly on change, given the social and economic upheaval of his time.
G-Cube
SEPTEMBER 27, 2019
Bridging Skills-gaps, Driving Workforce Performance, and Increasing ROIs. Employee performance analysis is a significant aspect of modern corporates. Human Resources (HR) professionals conduct performance review cycles to evaluate an employee’s contribution to boosting overall workplace productivity. With changing job roles and training methods, the traditional performance analysis process is not considered adequate.
Allison Rossett
SEPTEMBER 19, 2012
In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. Things change.
Learning Pool
AUGUST 13, 2020
This means we are now bringing to market a unique suite of cost-effective learning solutions to serve every customer challenge: from a quick piece of custom learning content through to a modern and sophisticated learning ecosystem.
Origin Learning
FEBRUARY 24, 2015
Be it preparing for an interview or gathering the relevant statistics on the way to a meeting, mobiles have become tools of providing ubiquitous support, especially for accessing bite-sized information. Performance support. Mobile devices are justifying the term ‘performance support’like never before. are extremely effective in delivering content without necessarily being perceived as ‘learning’ per se. Service support.
Epilogue Systems
JUNE 22, 2018
The following is a guest post authored by Gary Wise, Workforce Performance Strategist, Coach, Speaker & Storyteller, of Human Performance Outfitters. All four phases are required when the “anything” launch takes place within a dynamic Learning Performance Ecosystem …and optimized or not, we all own an ecosystem. This includes things like: Corporate Change Initiatives. Competent performance only happens at Point-of-Work. Who supports?
Dashe & Thomson
MAY 9, 2018
of the business time—the equivalent of one day per working week—is wasted by employees searching for information to do their job effectively. But, what is Performance Support? "A A tool or resource, ranging from print to technology-supported, which provides just the right amount of task guidance, support, and productivity benefits to the user, precisely at the moment of need." – Marc Rosenberg. 10 Types Of Performance Support Tools.
QuoDeck
DECEMBER 30, 2020
Performance support, as the name suggests, helps the user by supplying the relevant information at the time of need. Research shows that a person will need the necessary information at five different moments, to perform a task effectively and efficiently.
Infopro Learning
AUGUST 21, 2015
I have been pondering on the topic-Performance Improvement. For those reasons, it greatly motivates me to witness this transition from a conventional training mindset to that of a performance improvement mindset. More often than not, organizations seeking to solve a performance issue resort to Training as a solution without analyzing the nature of the problem. Here’s where Performance Improvement, also referred to as Human Performance Improvement (HPI) , comes into play.
Tesseract Learning
OCTOBER 13, 2020
Organizations are working towards changing their approaches in delivering learning and reshaping their learning models to deliver meaningful content, which is accessible as just-in-time training to support employee development. .
The Performance Improvement Blog
FEBRUARY 21, 2014
In the online course that I teach for ASTD on Developing an Organizational Learning Culture , one of the questions I hear most often is, “How can I change the culture in my company when there is little support from management and our unions resist any change that might affect the work rules?” It took decades to create the culture that currently exists in many of these organizations and any significant change is going to take time, effort and perseverance. .
CLO Magazine
APRIL 20, 2017
Even with the best planning and implementation, change is never all puppy dogs and ice cream. Leadership expert Robin Sharma once said, “Change is hard in the beginning, messy in the middle and gorgeous at the end.”. The performance dip that sets in at the onset of a change is never what we expect to happen. But the severity and duration of that performance dip can be greatly influenced by leadership. Next, determine what reactions to the change might be.
Epilogue Systems
NOVEMBER 29, 2017
If you are considering Digital Performance Support (“DPS”) as part of the on-boarding and user experience for your application or application project, it’s important to know, as with any new capability, there’s a right way to do it and there’s definitely a wrong way. It starts with making sure your tools and methods are suitable for building the supporting foundation from which effective DPS will rise. No searching knowledgebases, support portals or a repository index.
Axonify
OCTOBER 30, 2015
This past Tuesday, we had the pleasure of hearing from a leading Performance Support evangelist, Bob Mosher. Hear the story that changed Bob’s entire perspective on learning. It might just change yours as well. . Here’s a quote directly from slide 5 : An Educator’s job is to prescribe the MOST effective ‘Instructional Treatment’ for our learners that best fits their learning needs. Learning Trends Performance Support
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