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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Unlike the traditional sales team, whose primary goal is to close deals and bring in new customers, customer success focuses on building lasting relationships with existing customers, driving retention rates, net promoter scores, upsells, and recurring revenue. This seismic shift rendered traditional selling methods obsolete.

Behavior 221
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How to Use Conditional Feedback in Twine Scenarios

Experiencing eLearning

I do this by scoring the decisions and adding to a total score each time. At the end, I check the score and show a feedback message based on the range. In this post, I’ll explain step by step how I used scoring and feedback in Twine. Set score variable default. In the first passage, I set the score to 0.

Score 493
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Storyline Interaction: Text Message with Scoring

Experiencing eLearning

Each response earns a score. The scoring in this Storyline interaction is tracked in the variable “Feedback.” The response starts in the Hidden state, changing to Minimum, Medium, or Maximum to match your choice. Which one displays is determined by the Feedback variable (the total score). Try the example.

Score 110
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Managing Change in the Workplace Through Your LMS

Absorb LMS

Any conversation about managing change in the workplace should include learning. That’s because nearly 70% of change initiatives in the workplace fail to achieve the desired outcome, according to the Center for Creative Leadership. How Google Managed Change. Knowledge-based test scores. Employee participation.

LMS 185
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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How to Develop an eLearning Program for Human Resources (HR)

learnWorlds

With the modern rate of technological change, international competition, and economic circumstances, human resource departments need to keep up the pace of their employees’ growth for the company to be competitive. Others use a pass/fail tag or scoring in their systems. These are educational tools to help learners retain knowledge.

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How Large Language Models are Changing the Talent Development Landscape

Hurix Digital

Large Language Models (LLMs), or LLMs for short, are at the forefront of this change. Also Read: A Comprehensive Guide on AI Alt-Text Generators for WordPress Users How Large Language Models are Changing the Talent Development Landscape Large language models personalize learning journeys, craft micro-learning content, and improve feedback.

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