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Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Global SVP, Customer Success, Kate Yulis said, “At Learning Pool, we’re committed to providing a world-class customer experience. Learn more.

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Best LMS for Banking and Financial Services

Paradiso

In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. Paradiso’s Best LMS for banking and financial services offers an adaptable and user-friendly interface, enabling you to create customized and engaging learning experiences.

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Essential tips to conduct online classes effectively

Academia

Reading Time: 2 minutes Online classes have become an integral part of education in today’s digital age. Whether you’re a teacher or a student, conducting online classes effectively is crucial for a successful learning experience. Clear objectives provide a roadmap for the class and help students stay focused.

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The Best Companies to Work With For Education E-Learning

Dynamic Pixel

Another investment is when companies are adapting new technologies to their products and services. This can help you better understand what tactics to use for classes. You can then determine what factors affect and motivate students to participate in different online classes. The content can also be easy and quick to create.

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25 Random Acts of Kindness for L&D Professionals

Scissortail's Learning Nest

Bring in yummy treats for coworkers or a training class. Give feedback to students in a training class and shower them with praise. Create a “ gratitude wall.” The post 25 Random Acts of Kindness for L&D Professionals appeared first on Scissortail Creative Services, LLC. Greet everyone you pass with a smile.

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Conducting an L&D diagnostic at American Residential Services

CLO Magazine

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

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8 tips for creating a successful customer service training plan

TalentLMS

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Ready to get started?