Kapp Notes

JULY 8, 2010

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Tony Karrer

MARCH 23, 2009

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. In particular, highly skilled workers demonstrate the ability to reflect-inaction (Schön, 1987), to conduct mental simulations as a way of imagining possible outcomes.

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Tony Karrer

APRIL 7, 2009

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Tools Collaborative Learning Using Web 2.0 Tools - A Summary PR 2.0: Tools Collaborative Learning Using Web 2.0 Tools - A Summary PR 2.0: Applications in Learning Rethinking Learning Styles Understanding E-Learning 2.0

Social Networks 139

Social Networks Blended Learning Authoring Tools PLE 139

Tony Karrer

FEBRUARY 3, 2009

Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0

Social Networks 102

Social Networks ASTD Wiki eLearning 2.0 102

Clark Quinn

OCTOBER 2, 2008

One of the questions being raised this week in the free, online course Work Literacy: Web 2.0 To me, this is a critical part of The New Skills for knowledge workers. And what I often cite as the biggest change in knowledge work skills over the past 20 years is the change in access to people.

Social Networks 100

Social Networks Conversation Ning Moodle 100

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. mLearning; Tricks to using the iPod Touch in class - Dont Waste Your Time , July 7, 2009 Some of the best resources on using mobile devices in class.

Social Media 40

Social Media Media Social Skills 40

Experiencing eLearning

NOVEMBER 19, 2009

In chat: Moderator (Tony Karrer): In some ways – we are spending more time learning – if we aren’t learning, we should examine if it’s a good use of our Knowledge Work time. Focused on knowledge workers–people who use digital info in their jobs. Who doesn’t this work for?

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262