Are confidentiality concerns holding back the e-learning industry?

From the Coleface

Judging by how much e-learning seems to be borrowing from web design it seems that e-learning has fallen behind in terms of innovation. Use of imagery e.g. background full screen photos and the early culling of clipart. However, for me the root cause is the difference in approaches to confidentiality. The e-learning industry has an ambivalent approach to confidentiality. 3 provokes the question of how much confidentiality is actually appropriate.