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Meet the CLO Advisory Board: Christyl Murray

CLO Magazine

Murray, who has experience in change management and is an expert in diversity and inclusion, talent development, communication, coaching and management consulting, previously served as a senior manager with Accenture and was a former consultant with LRN.

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Meet the CLO Advisory Board: Lisa Doyle

CLO Magazine

Chief Learning Officer sat down for a conversation with Lisa Doyle, learning strategist and advisor, and faculty member for the CLO Accelerator program. Department of Veterans Affairs Acquisition Academy, where she was awarded CLO of the Year in 2011.

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Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

Grow multicultural leaders with coaching, not just business English

CLO Magazine

HR and L&D leaders will likely begin by considering what role communications coaching and language learning programs can play in helping to meet the development need. The following scenario is based on an actual coaching engagement.

When it Comes to Coaching, Messaging Matters

CLO Magazine

For these high-value employees, specialized coaching could make a huge difference. In organizations in which coaching is seen as a coveted “perk,” access to these programs also communicates the value a company places on an individual employee. Given these realities, some form of coaching initiative, whether specialized one-on-one sessions or group training, may already be on most CLO agendas. You can start by assessing the buzz around coaching within your organization.

The CLO’s Critical Role: Nine Areas for Action

CLO Magazine

The previous Business Intelligence column presented an instrument designed to assess the extent to which the CLO and the learning enterprise add value to the organization. The 30-question instrument detailed specific areas that define this critical role of the CLO. Also, consultants must be willing to discuss performance issues with key clients to pinpoint problem areas and potential solutions. This From the Vault article was published in December 2004 on CLOmedia.com.

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A Life of Learning

CLO Magazine

He really lives learning,” said Kayvan Kian, a junior partner at global management consulting firm McKinsey & Co., Nick is the true depiction of what a ‘lifelong learner’ should be,” said Ursula Fear, an associate with talent consulting firm Catalyst Consulting South Africa and van Dam’s former colleague at Deloitte, where he was global CLO and director of human capital. He spent quite some time mentoring me through some challenges in my career this year.

A learner and a teacher at heart

CLO Magazine

A Consultative Approach. As head of talent and L&D at PerkinElmer, Sullivan is in charge of ensuring the company’s 12,000 employees are properly trained, engaged, supported and coached, as well as making sure the company recruits and retains the best and brightest individuals.

What is your POV?

CLO Magazine

I share this reflection as I think back on the many lessons I have learned from mentors in the course of my career. appeared first on Chief Learning Officer - CLO Media. mentors point of viewIt is funny how certain people and experiences can really shape you in a lasting way.

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THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. It also involves using a performance consulting approach to identify root causes of performance problems. Approximately 75% of the skills employees use on the job were learned informally through discussions with co-workers, self-study, mentoring by managers and similar methods.

There and Back Again: A Journey of Learning

CLO Magazine

Executives expressed a need to make sure all leaders become better performance coaches and even better at providing ongoing performance feedback in areas like goal setting, performance review processes, ongoing performance conversations, and tying performance and results to rewards and recognition. Nobody sat down and said here’s your journey to CLO.”. I coach our learning leaders and our learning teams, but you see the ripple impact, and it’s powerful.”.

Case Study: Designing HIPO Programs That Work

CLO Magazine

They engage key stakeholders through executive coaching, workshop series, teambuilding programs, strategic retreats or ad hoc interventions for them and their direct reports. Other leadership competency models were consulted to ensure the model was comprehensive.

Career advice from Dave Rude

CLO Magazine

I’m glad you asked that question because it’s a testament to the power of mentoring and taking a chance on a new career. At the time, I was directing a $48 billion financial management portfolio — and loving it — yet, I trusted this person who I considered to be a mentor.

When the leader can’t return to the office

CLO Magazine

In a recent coaching session with a leader, we discussed a time-sensitive dilemma she was facing: “I have an autoimmune disorder that I’ve managed to keep under control — and that I haven’t told my team about.

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The 50:50 learning model

CLO Magazine

In our research conducted with participant startup entrepreneurs and consultants, we found that small businesses are invariably self-driven and social at work. Someone who not only excels at a technical level but with a flair to train/mentor others. Social Learning: Shadowing, Coaching and Knowledge Sharing. Coaching — internal experts: Training need not be a costly affair if your employees are involved in your training strategy.

Committee work as intentional professional development and learning

CLO Magazine

As a committee chair, approach the committee through the lens of a coach. More senior members of the group can also be tapped for this mentoring mindset. As the CLO, approach committees through the lens of champion.

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Finding balance, driving results

CLO Magazine

Sirtex didn’t have a huge budget for change, but Ruiz-Hau found innovative ways to engage employees in learning, coaching and performance management to drive a more connected and collaborative environment. Sirtex Medical is in the business of saving lives.

Instructional Design in the VUCA World

ID Reflections

It''s critical for a CLO to have an eye on the changing landscape and enable new skill sets within the t Historically, L&D had been vested with the responsibility of keeping skills and knowledge of the workforce updated based on: Inputs from managers Current business requirements Skill-gap analysis Most of the training programs would be designed around "best practices" and explicit know-how gathered over the years. Add some scope for mentoring and reverse mentoring.

LearnTrends: Reinventing Organizational Learning

Experiencing eLearning

Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. Clark: need more mentoring, performance reviews don’t replace that. Deploy people as performance consultants & coaches. These are my live blogged notes from Jay Cross & Clark Quinn’s LearnTrends session on Reinventing Organizational Learning. My side comments in italics. Need to be more agile & change.

Don’t close the door on disabled workers

CLO Magazine

an Albany, New York-based provider of workforce consulting and mentoring for employers and disabled people. The post Don’t close the door on disabled workers appeared first on Chief Learning Officer - CLO Media.

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Helping Leaders Create Leaders

CLO Magazine

As consultants, we often hear from executives who say, “We need to create a leadership development program.” Only you can coach your most important leaders in these capabilities and help them make it part of their personal syllabus on leadership growth as soon as they assume a supervisory role. Fewer still feel inclined or equipped to coach or teach leaders. Discovering Their Inner Coach.

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Leadership Development in the Collaborative Era

CLO Magazine

But how does the CLO manage this collective learning process? Clearly there is a need for work-based learning and development, such as peer mentoring, coaching, apprenticeship, appreciative inquiry, group process reflection and action learning, so learners may acquire a situated understanding of what works, what doesn’t work and what might work. Although governments don’t seem to be acting collaboratively these days, businesses and agencies are — and increasingly so.

Excellence in Technology Innovation

CLO Magazine

The goal was to equip leaders to lead change by serving as teachers and mentors and to equip employees with the skills to support the GGP in their unique roles. Abilitie & Peak Seven Consulting. First, it worked with Peak Seven Consulting and then with Abilitie, a leadership-development simulations company, to complete the three-pronged partnership that produced its LEAP program, Leadership Excellence in Agility & Performance. LEARNING IN PRACTICE AWARDS 2016. .

Involve Me and I Learn

CLO Magazine

This means that sales teams must keep pace with every market shift in near real time and also have a greater level of comprehension to truly play the role of consultative seller. A fundamental issue that this “in-the-moment” approach can help overcome is the simple lack of bandwidth that sales managers have available for formalized training and coaching. The survey also found that time constraints were by far the greatest hindrance to their coaching.

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Creating an environment for effective learning measurement

CLO Magazine

In relative terms, the progression is simple: The learner does research (in consultation with mentors) and decides on the credential that fits with their career aspirations, fills any minimum requirement gaps, registers for the exam, studies a prescribed curriculum and passes the test.

Excellence in Technology Innovation

CLO Magazine

The goal was to equip leaders to lead change by serving as teachers and mentors and to equip employees with the skills to support the GGP in their unique roles. Abilitie & Peak Seven Consulting. First, it worked with Peak Seven Consulting and then with Abilitie, a leadership-development simulations company, to complete the three-pronged partnership that produced its LEAP program, Leadership Excellence in Agility & Performance. Learning in Practice Awards 2016.

Shining Light on The Dark Side

CLO Magazine

State Farm Insurance CLO Carra Simmons said self-awareness is a huge component to helping leaders reach their full potential. “No Damodar Padhi, vice president and global head of talent development at Tata Consultancy Services, said most average people focus on developing strengths rather than eliminating weaknesses. “It Simmons said ideally leaders have a coach to help them understand the results of any personality assessment.

The Business Impact Award

CLO Magazine

In a highly competitive market, providing educational and motivational training is key to preparing sales consultants to discuss and compare the product to its competitors. Those enrolled were provided hotel and travel information as well as agendas for the dealer and sales consultant events. The events included 50 staff, 130 vehicles, tires, tents and more, with limited downtime, but paid off: More than 6,500 dealer managers and sale consultants attended.

Leadership Styles: One Size Does Not Fit All

CLO Magazine

Trying to label yourself with a single leadership style feels like ’60s-era thinking,” said Greg Githens, a strategic thinking coach with Catalyst and Cadre LLC in Lakewood Ranch, Florida. An “enthusiastic beginner” may require a direct leadership style from a manager who tells them exactly what they need to do to succeed, whereas a “disillusioned learner” may need a supportive leader who is willing to coach them and give them the confidence to make decisions.

Building a Performance Ecosystem

CLO Magazine

Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative. Clark Quinn is a senior director of interaction and mobile at the Internet Time Alliance consultancy.

Do You Know How to Create an Actionable Learning Strategy?

CLO Magazine

Organizations where the CLO reports to the CEO are more likely to help the business to increase employee productivity, but few CLOs report directly to the CEO. Leaders also can be valuable mentors and coaches. External vendors, consultants: Myriad external learning and development resources are available, some at little or no cost. Part of the learning leader’s job is to develop organizational learning strategies.

Bend & Flex: Building Learning Agility

CLO Magazine

Consulting firm Green Peak Partners collaborated with researchers from Teachers College at Columbia University in New York to assess the value learning-agile individuals bring to their organizations. Give your people every chance you can to apply new learnings in real-world business scenarios and reward them for coaching and serving as mentors to their peers. The post Bend & Flex: Building Learning Agility appeared first on Chief Learning Officer - CLO Media.

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When It Comes to Technology, All That Glitters Is Not Gold

CLO Magazine

Technology is an enabler not a solution,” said Dani Johnson, vice president of learning and development research for Bersin by Deloitte, Deloitte Consulting, the human resources advisory and research firm. Now the CLO’s job is less about what content to create, and more about how to curate that content and make it easily available,” Johnson said. Though “it doesn’t take away from the need for coaching, mentoring and other forms of knowledge sharing,” she said.

The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. It also involves using a performance consulting approach to identify root causes of performance problems. Approximately 75% of the skills employees use on the job were learned informally through discussions with co-workers, self-study, mentoring by managers and similar methods.

Abhijit Bhaduri: An Unconventional Leader

CLO Magazine

s CLO has made unconventional approaches to learning and development the norm at the India-based IT and consulting company. a global IT, consulting and outsourcing company headquartered in Bangalore, India, with 145,000 employees in 54 countries, is an adviser on social media usage for the Society for Human Resource Management (SHRM) in India and one of the top 10 HR influencers on social media according to SHRM India. Is it coaching and mentoring? Wipro Ltd.’s

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Whose learning are you responsible for?

Jay Cross

CLO Magazine, October 2009. Furthermore, a company that doesn’t tap its community elders as coaches, mentors and guides is missing an important trick. They are temps, specialists, consultants and service providers. Whose Learning Are You Responsible For? by Jay Cross. Last month I conducted several workshops to inject informal and social learning practices into hidebound organizations that were anxious to ramp up to the future.

Change or die

Jay Cross's Informal Learning

And it is going to be shared with workers and this group of people we don’t have a name for—the people who used to be on the payroll: outsourced, or consultants, or some other thing. LXB: Come next year, what trend or advice should the CLO ignore at his peril? Cross: The biggest thing for the CLO to do is to stop focusing on programs. This involves making mentoring and coaching de rigueur. LX Briefing.

Kevin Bruny: Man of the People

CLO Magazine

” The Road to County CLO Bruny’s journey to the county was circuitous. Bruny laid the groundwork for these initiatives, but in 1997, he left for three years to gain some private sector experience as vice president and human resources consultant at the former Crestar Bank in Richmond. In 2003, he was appointed to the county’s newly created CLO position, and became director for the county’s Center for Organizational Excellence.

How Learning Can Regain Relevance

CLO Magazine

On the other hand, talent development is all about learning and strategy — workforce planning, learning and training, team development, change management, leadership and succession strategies, career development, coaching and mentoring, and competency development. Fred Lang is the president of Golden Pines Associates LLC, a human capital consulting firm, and former CLO at the U.S. The traditional human capital organizational model is outdated.

SOCIAL LEARNING CANNOT BE A BOLT-ON STRATEGY

Learnnovators

It requires CEO / CLO intervention and strategic thinking to create an environment where the behaviours that construe social learning can thrive. Leaders must actively don the mantle of coaches and mentors to help employees develop organizational understanding, network skills and influencing capabilities. A networked leader is not only adept at the skills mentioned above but actively encourages their employees to develop the skills, and coaches them into doing so.